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EliteSinglesReviews 556

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EliteSingles Reviews Summary

The company faces significant criticism regarding its dating service, with numerous customers expressing dissatisfaction over the prevalence of fake profiles and scams. Many users report that the matching algorithm fails to align with their preferences, leading to irrelevant connections. Additionally, complaints about poor customer service and inflexible cancellation policies are common, with users feeling trapped by their subscriptions. While some reviews acknowledge initial positive experiences, the overwhelming sentiment reflects frustration and a sense of being misled, indicating a need for improved transparency and user safety measures to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
220
value
230
quality
228
This company does not typically respond to reviews
Kansas
3 reviews
1 helpful vote
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There were about six-seven people in my state on the site, as a woman that is 55, I was approached by many romance scammers. I was surprised when I asked for a partial refund and it was granted.

Date of experience: January 27, 2023
New York
1 review
0 helpful votes
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Not worth Money
January 11, 2023

Elite Dating site is listed as a #1 dating site. Wrong, You have to fill out all the information then you see nothing unless you pay. Also, if you are looking for any other ethnicity other than White, you're out of luck.

Date of experience: January 11, 2023
Illinois
1 review
4 helpful votes
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I joined on 12/28/22 and just cancelled my subscription. I also deleted my account/data. Why? Today I became aware of 4 fake profiles, 3 of which were interacting with mine! So Creepy!

Date of experience: January 5, 2023
Canada
1 review
1 helpful vote
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What a scam, free membership you are unable to view anything. Get membership can only purchase a min of 3 months. Site is difficult to navigate and IMPOSSIBLE I MEAN IMPOSSIBLE TO CONTACT CUSTOMER SERVICE.

Date of experience: January 4, 2023
Massachusetts
1 review
2 helpful votes
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Scam
January 4, 2023

I literally never even heard of Elite Singles until today when I seen they took money out of my bank account. They took $127 out of my account and then when the bank caught them they put it back. I'm unsure of how they got my bank numbers, but from what I read there are plenty of scammers on the website so I'm not all that surprised.

Date of experience: January 3, 2023
Texas
3 reviews
3 helpful votes
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Site is full with "BOTS". Numerous fake profiles. I thought this would be a great site for higher income professionals but not in the millionaire status-I was wrong. Suspect profiles and pics were submitted to customer service and these profiles are still active... Rip Off... I gave them one star because they were willing to refund my balance for the unused months I paid for.

Date of experience: December 7, 2022
Missouri
1 review
0 helpful votes
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I was fraudulently charged on my creditcard for $119. Called customer service...on hold for 2 hours...AFTER it was stated that there were 0 calls ahead of me. Ridiculous.

Date of experience: November 29, 2022
New York
1 review
1 helpful vote
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Scam! Don't do it!
November 28, 2022

This website is a total scam and waste of time. The matches are not real. Most live several hours away. No pictures or profiles filled out. How does this sire stay in business? They should be shut down. I got scammed out of $200.00. Not sure how these people sleep at night.

Date of experience: November 28, 2022
California
2 reviews
7 helpful votes
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This company should be shut down. They enroll people in a $400 autorenewal scheme without consent. Will not give a refund even though I wasn't able to log into my account to cancel and haven't used it for 6 months. Algorithm is crap, matches totally inappropriate.

Date of experience: November 12, 2022
Texas
2 reviews
4 helpful votes
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I really don't know where to begin. This site is lousy with scam and scam artists and they don't seem to be able to (or even care to) do anything about it. On the first day this lady (?) sent a message saying she was getting off the site but wanted to introduce me to a friend of hers. I must have seen that at least 20-30 times and the script would hardly change, and you report them and they take them off. In other words they wait for their customers to tell them somethings wrong rather than try to you know be proactive about it and try to catch it before it bothers said customers. Must be a lot cheaper that way! But oh if you try to change anything in your profile, intense scrutiny then. Yeah they're really looking out for folks! The coup de grace so to speak was last night. Someone hacked my account! Yeah the $#*! took down all my pics save one, a nice scenery shot s/he must have liked. But the really fun part this social misfit contacted something like 80-90 women on the site, mostly smiles but some very weak attempts at conversation, WITH MY ACCOUNT! Let that soak in. I was completely gobsmacked that their security could be so f'in lousy! And of course I let them know about it and of course they did nothing. So I began contacting some of the ladies this $#*! contacted telling them it wasn't me that had contacted them but rather said $#*!. And you can probably guess what happened. They kicked ME off because I was giving them bad publicity or something. Just telling the truth and trying to be honest, something the people who run this site know little or nothing about! Please take my advice, DON'T GO THERE

Date of experience: October 25, 2022
Tennessee
1 review
5 helpful votes
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Waste of Money
October 25, 2022

I decide to try Elite Singles in the hopes of finding an educated man who makes as much as I do. What I found was a bunch on unattractive men some having only an high school education. The site charges you a minimum of a 6 month membership which cost $200+. I took one look at the men they matched me with and I am happier alone. IT WAS A WASTE OF MONEY!

Date of experience: October 25, 2022
California
1 review
2 helpful votes
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Complete waste of time and money
September 30, 2022

Really, do not simply gloss over all of the negative reviews regarding this site. Trust me, these reviews are accurate. This site is filled with fake profiles and scammers. And the few profiles that are legit... are hardly what I'd call "elite." If you're actually a professional, you can do much better.

Date of experience: September 29, 2022
New Zealand
1 review
2 helpful votes
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I would give a minus!
September 27, 2022

I used them a while back. Every aspect of their so called service is utter garbage! A complete and utter waste of money even when they offer an 87% discount and offer you $15 a month that you have to pay 6 months up front for!

Date of experience: September 27, 2022
Australia
1 review
3 helpful votes
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Try others
September 25, 2022

Beware of auto renewal of subscription, with price variances from website / apps. Would not recommend this to anyone.

Date of experience: September 25, 2022
Texas
1 review
2 helpful votes
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Scammers Only
September 16, 2022

As far as I can tell, there are only scammers on this site. Please do not waste your money. Every person to contact me has been a scammer and I'm not even a month in.

Date of experience: September 16, 2022
South Africa
1 review
2 helpful votes
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Elite Singles *WATCH OUT*
September 13, 2022

-I signed up for 1 month and got into a 1-year membership.
-I was only billed 30 days after the purchase.
Making it impossible to refund the large sum taken from my account (According to "Katie" from support).
Predatory pricing.
-I am experienced with online purchases, but this caught me off guard.

*Will happily remove this message, if my request for a partial refund is granted, or if I have missed an important detail somehow*

Date of experience: September 13, 2022
Philippines
4 reviews
5 helpful votes
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Waste of time and money
September 9, 2022

What you are looking for is far far from reality on what you getting from them you are just wasting your time and money

Date of experience: September 9, 2022
Virginia
1 review
1 helpful vote
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I joined Elite Singles as I am new to the area and thought it might be a good way to meet new people. I was disappointed with the sections in my area, this has nothing to do with Elite Singles. I was caught off guard with the number of fake listings that were mixed in. They wanted to connect on another company platform after the first Hello. The reason I felt they were fake is because they all use the same verbiage on each response. I canceled my subscription weeks before they next payment was due and received an email it was cancels. I checked my profile, and it reflected cancel and no longer viewable. I had the good sense to edit my profile so personal details and pictures were removed. Much to my surprise Elite Singles charged my account after I did everything correctly to end, remove my profile from active status. I requested several times to receive a credit for the amount not authorized to charge. I did get an email from Elite Singles Berlin, Germany saying they could not find my account and to forward the following to them for review:
*The name on the credit card used
*The last 4 digits of the card
*The amount
*The date the payment was made (as it appears on your bank statement)
*The full payment reason on your statement
*Your Google Play reference number (if applicable)
*The invoice ID or email address linked to your PayPal account if your payment was made via PayPal
*A scanned copy of your bank statement, or a screenshot on which the transaction is clearly visible, would be a great help. You can add it as an attachment to your reply.
*****I guess I can say goodbye to that transaction.

Major red flags. Nobody in their right mind would hand off access to their finances to another country. There is no phone number that I could speak with someone, only email. My advice is beware of Elite Singles and its sister companies. I went into it with an open mind, I'm not surprised it ended the same as another site I used years ago. I would say if you can afford it and are looking to meet someone for a long-term commitment or marriage, reach out to a true matchmaker.

Date of experience: September 8, 2022
New York
1 review
2 helpful votes
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I wrote numerous emails inquiring about how to cancel my father in laws subscription due to a serious illness at the time he was hospitalized and unable to communicate and elite singles refused to cancel stating they needed a power of attorney kinda hard to get a power of attorney when one is unable to communicate and seriously ill. Other Companies where extremely helpful and had no issues in cancelling his subscription such as roman and human super nice and helpful compared to elite singles. Once my father in law passed they still refused to cancel his subscription without a death certificate. If I could rate them a ZERO I would they are horrible they only care about their bottom dollar. They should take a course in empathy!

Date of experience: September 8, 2022
Germany
3 reviews
2 helpful votes
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If you don't want to be fighting to get your money back, don't let these fraudsters bait you into buying a membership. They barely have any real accounts, it's all one big scam. There is no use in trying to find sweet and beautiful of ladies on EliteSingles, the name of the site is deceptive and sarcastic. In fact, it's a bad joke. Investing money in one thing, but wasting it is another. Elitesingles are money grubbers. I hope they will be shut down soon.

Date of experience: September 5, 2022

From the business

EliteSingles.com dating? Join one of the best online dating sites for single professionals. Meet smart, single men and women in your city!


elitesingles.com
Dover,, Delaware, United States
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