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EliteSinglesReviews 556

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EliteSingles Reviews Summary

The company faces significant criticism regarding its dating service, with numerous customers expressing dissatisfaction over the prevalence of fake profiles and scams. Many users report that the matching algorithm fails to align with their preferences, leading to irrelevant connections. Additionally, complaints about poor customer service and inflexible cancellation policies are common, with users feeling trapped by their subscriptions. While some reviews acknowledge initial positive experiences, the overwhelming sentiment reflects frustration and a sense of being misled, indicating a need for improved transparency and user safety measures to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
220
value
230
quality
228
This company does not typically respond to reviews
GB
1 review
3 helpful votes
Follow Lyn S.
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This site is dreadful. Firstly it completely ignores your preferences so rarely is a suggestion anything like what you're looking for. Secondly most suggestions are not professional or elite people. There are bus drivers, lorry drivers, construction workers etc. The 'best' profile photos of most of the men suggested are dreadful. I share about 10 pictures a day with my friends for a good laugh. Many of these men have fake profiles. Some must be doing this for a complete laugh judging by their photos. I mean who puts a photo of themselves with a huge bogey in their nose? And who
This site is expensive and fake.also I asked for Caucasian but get African and Asian suggestions all the time. Ladies. Don't bother looking for an elite man on here you won't find any!

+19
Date of experience: May 6, 2023
Florida
1 review
0 helpful votes
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I signed up and made my profile and put my credit card information a lot of times and I still cannot get through. So I can't see messages and other people's faces. And if I do get a message it's someone send me a smile that the only thing I see.

Date of experience: May 2, 2023
Ohio
2 reviews
0 helpful votes
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This site is awful. Clearly most of the profiles are fake. The site promises 6-7 matches daily, which is not possible, so the site creates fake profiles. Customer service is impossible to get ahold of. The contact email address does not work. DO NOT WASTE YOUR TIME!

Date of experience: April 29, 2023
New York
2 reviews
2 helpful votes
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Very poor selection
April 19, 2023

I should have read reviews first. Elite Singles chooses who you get to see and who you don't. You can't just search their site after you pay. Also they never let you know the real specifics of their lifestyle. Like do they smoke, drink etc. They ask these questions but all they tell you afterward is that your match is a 75% match or similar but you don't know what the other 25% is that doesn't match. Total waste of time and money.

Date of experience: April 19, 2023
South Africa
1 review
0 helpful votes
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Bad service
April 13, 2023

Hey anyone feeling dreaded that nobody met there match my name is Adrian pearce 34,my extension is plus twenty seven six seven six one six double eight two nine thank you

Date of experience: April 13, 2023
Australia
1 review
2 helpful votes
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Very few profiles
April 13, 2023

I joined Elite as I'd tried other sites thinking elite would have more quality and real profiles. WRONG

Date of experience: April 13, 2023
Florida
1 review
0 helpful votes
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DO NOT DO IT!
April 12, 2023

This was the absolute worst experience I have ever had!
It was a fraud and a scam so awful it literally made me sick!
I got the most horrific responses none of them came close to my preferences. And they are supposed to be educated? It was an insult!
I received pics for 4 days then it went to no photos and phony qualifications!
Do yourself a favor… as my mother used to say, "you will meet Mr. Right in the supermarket"!
Don't waste your time or money…donate to a favorite charity and do some volunteer work…much better chances than this horrible scam.
BTW- you never speak to a "live" person and you can rest assure I demanded and received a full refund! Of course I reported them to the BBB.

Date of experience: April 11, 2023
Philippines
1 review
0 helpful votes
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Good and patience
April 9, 2023

Good evening ghuys I need a simple chat meet
Et honest honest and understanding and patience carrying

Date of experience: April 9, 2023
Tennessee
1 review
2 helpful votes
Follow Beth L.
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Elite singles purports to have educated, upscale singles. Nothing could be further from the truth! I have set my match criteria to limit matches no further than 50 miles away and it constantly send me matches 2 states away. Customer service is non existent and the vast majority of profiles have no photos and many of my matches have a high school education. I have contacted customer service twice and have yet to hear from them. I want a refund of my 3 mo. Membership (which is the shortest time you can sign up for).

Date of experience: April 8, 2023
Montana
1 review
0 helpful votes
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Another con site!
April 5, 2023

They put you through all the bs and then do not follow any of your requested information. Age, location, ect. They gave me suggestions that were 500 miles from me. What a joke. As far as customer care goes, they have none. One star is too many!

Date of experience: April 4, 2023
Arizona
1 review
1 helpful vote
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Not a good site
April 4, 2023

Paid for a 6 month memebership thinking it would be a good site to meet someone. Most profiles don't have pictures and they match me with people from out of state. I tried contacting them. Couldn't get a refund but they won't charge me to continue my membership after it expires. Not worth that much money. Or actually any money. There's better free sites

Date of experience: April 4, 2023
Texas
1 review
1 helpful vote
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Scam
March 29, 2023

Very few matches, none meet the criteria specified in my profile. Although I cancelled on time, they played the back and forth with emails until they claimed I missed my deadline and refused a refund. See the pictures I dubmitted- I vabcelled on the 24, on the 26 they are claiming my 72 hours had elapsed. This is quite simply a scam. Avoid them.

Date of experience: March 29, 2023
Wisconsin
1 review
0 helpful votes
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Impossible to cancel subscription
March 24, 2023

You have to cancel in the app and then wait for a confirmation. I cancelled it twice and they still won't honor my cancellation all I get is customer service asking me for screenshots of my cancellation which I didn't take because it didn't know I had to in order to prove cancellation. I still can't get support to cancel. Note that the link to cancel via the form doesn't work... page not found.

Date of experience: March 23, 2023
Colorado
3 reviews
5 helpful votes
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Constant problems logging in
March 9, 2023

After paying a premium price for this service I have had constant issues trying to log in. The app login does not work at all. The website is clunky and not user friendly

Date of experience: March 8, 2023
California
1 review
2 helpful votes
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The worse dating site. Every profile that contacts me is fake. I have hard time believing scammers are paying for membership. Do not join this site it's a waste of money

Date of experience: March 6, 2023
South Carolina
1 review
4 helpful votes
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Don't bother
March 4, 2023

This was the worst online dating service ever. They are based in Germany. Within the first few days after joining, they were investigating two of the people who contacted me. None of the matches was that well educated and I didn't contact any of them. I also started receiving spam dating email from sites I never joined. I asked for my money back and they refused. Once I told them I filed a credit card dispute and opened a claim with the Better Business Bureau I got my money back. Avoid them.

Date of experience: March 4, 2023
Nevada
1 review
0 helpful votes
Follow Rochelle K.
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Beware! This site may have been good at one time, but it is a scam now. This site claims to match people to similar income and educational backgrounds and they claim to verify profiles. However, they put me on another site that I had never heard of. I corresponded with six "men" that I believed were on elite. I spoke to two of them who had never heard of elite singles. Neither had an income or educational background that were similar to mine. While that didn't bother me so much, it really bothered me that the cost for these two men to join their site for a year was the same as my one month membership on Elite. The other four "men" were scammers. Fortunately, I know what to look for in a scammer and cut off my communication quickly. Elite singles clearly does not vet anybody and their practices are not transparent. I canceled my account after only two weeks and asked for my money back. To their credit, they told me they would refund my money. However, they switched me to a basic membership, and I asked to delete my profile entirely. To do so, I had to give them a lot of personal information. It took a lot to get deleted, but it took almost nothing to sign up.

Date of experience: February 20, 2023
California
1 review
3 helpful votes
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Don't waste your time
February 20, 2023

Elite single is the most bad app that I saw. There is no interaction. There's hardly anyone there. So there are very ugly people. You can only see 20 people a day. And it doesn't show the profile of these people, it only shows the half photo, the name and the city. I paid over $100 for 3 months. I'm on my third day and I want my money back.

Date of experience: February 19, 2023
Connecticut
2 reviews
0 helpful votes
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I was on Elite Singles for 3 monthes. My REAL COMPLAINTS ARE MANY 1. They offer you many (what you believe to be AVAILABLE WOMEN WHEN IN FACT THEY ARE NOT). The Reality is they sign up and post their picture FOR FREE. The only thing they can REALISTICALLY DO IS post a SMILE. They cannot write to you if you SMILE BACK and CANNOT RECEIVE YOUR MESSAGES. My experience is that at least 90% of the profiles cannot interact with another UNTIL THEY PAY A HUGE FEE. VERY VERY DISINGENUIOUS ALSO NOTE in my EXPERIENCE THEY ARE A TON OF FRAUDALANT USERS WHO WRITE AND ask FOR YOUR EMAIL ADDRESS. VERY VERY SCAREY PLEASE STAY AWAY FROM THIS SITE AND THEIR SISTER SITE SIL;VER SINGLES.SAME DEAL THERE..

Date of experience: January 31, 2023
California
1 review
0 helpful votes
Follow Carol B.
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I originally registered for this dating site and paid for 3 months subscription and to my disappointment, most of the profiles are fake and some of the pictures posted I have seen in other dating sites and I knew they were not real. The real profiles are not really very appealing so I decided to terminate my subscription. To my surprise, my account was right away cancelled and I couldn't go back in to delete my profile and photos. Since I have been moving and got a new job and move to a different city, I was surprised that my credit card had been charged for the renewal subscription and I had to pay $167.70. This is such a bigtime scam site - even if you cancel your subscription but because they have your credit card information, they will still bill you for the renewal. Isn't this such a scam? And i tried calling the site but I couldn't get through. Sites like this need to be banned and should not be doing such online business. Do not be fooled by this site and please DO NOT enroll in this lousy dating site.

Date of experience: January 29, 2023

From the business

EliteSingles.com dating? Join one of the best online dating sites for single professionals. Meet smart, single men and women in your city!


elitesingles.com
Dover,, Delaware, United States
+122