The company faces significant criticism regarding its dating service, with numerous customers expressing dissatisfaction over the prevalence of fake profiles and scams. Many users report that the matching algorithm fails to align with their preferences, leading to irrelevant connections. Additionally, complaints about poor customer service and inflexible cancellation policies are common, with users feeling trapped by their subscriptions. While some reviews acknowledge initial positive experiences, the overwhelming sentiment reflects frustration and a sense of being misled, indicating a need for improved transparency and user safety measures to enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Elite Singles offers NOTHING like what it promises. The prospective matches they are sending me are hugely less "elite" than what I am seeing on Match.com, and I signed up because they promised to have a higher standard of education and professionalism among their members. It was a total waste of $200!
There are very few pictures, so you don't know who your talking to, no selection, expensive, they tell you all the people are well educated, I spoke with 2 members that barely finished high school. It's total crap.
This website is riddled with fake profiles. I suspect it is more for data mining its customer base's personal information for sale to 3rd parties than anything else. It claims to solicit feedback then fails to provide a means to do so. Will not answer questions put to customer service. Claims made about #of educated singles are total BS. STAY AWAY!
I suppose I shouldn't be surprised at how many fake profiles there are and how little the company seems to care. The site shares profiles with their sister company, Silver Singles, and sends matches that are at the opposite end of the spectrum from elite or educated or professional. When questioning them about the profiles, they just ignore the comments. Profiles without pictures, multiple profiles from the same scammer, multiple profiles using the same pictures grabbed off the internet, profiles without any commentary - all scammers. And I wouldn't be surprised if the company was making up some of these though they deny it. Such a waste of time and money - but good for a few laughs at how stupid some people think others are.
I have not had an Elite Singles (full account for years). I looked at the sight and what it offered and never really used or pursued it as the profiles looked fake and it was expensive.
This week (7/16/23) I got an email saying my Elite Singles data/profile was possibly compromised. I was surprised becuase I was not even subscribed to it.
I notified the "service" link provided to remove all profiles, data (test and production enironments) and all data and pictures related to me.
The next couple days 7/20/23 I got a nasty email (attached) and below saying my profile and data was removed bacause if lied on my profile and was posting demeaning comments. I HAVE NOT EVEN USED this site!
Something shady going on - REPLICATING and using my data withour permission in systems and sites is wrong!_____
Ear EliteSingles user,
To ensure the highest level of quality and reliability for our members, the EliteSingles team monitors the photos and profile information of all members.
At the time of registration the customer agrees to our Terms and Conditions, and thus assures that the data given is the truth and describes them personally. The customer also assures that they will not use any defamatory, offensive or otherwise unlawful material or information.
Since you have failed to uphold these standards in your profile, and have made false statements about yourself or defamatory or offensive comments, you have gone against our Terms and Conditions.
Therefore, in the interest of our other members, we have decided to delete your profile with immediate effect. Any current paid membership with us has been refunded. If you have ever had a paid membership with us, please note that for tax purposes we are obliged to retain some data concerning your purchase, for the period required by the current legislation. This data is however blocked, until it is finally deleted.
If your e-mail address has been misused to sign up, please forgive the inconvenience. The account has already been deleted.
Yours truly,
The EliteSingles Team
I am a paying customer to this so-called dating site. At first, I was presented with what appeared to be legitimate subscribers. Soon afterwards, the majority of matches (about 60%) either have no picture or just one picture. Moreover, their profile summaries, if any, suggest that they are made up. Occasionally, you are taunted with apparently interested matches. However, no matches ever respond. Sites that provide public services like this should be regulated externally and shut down if the proof do not back up their claims.
Do not join! They find sneaky ways to hide your membership, i thought I cancelled right after I joined so it would not be renewed, and somehow they found how to not make it show up on your subscription list, so I thought the cancellation went through and all good. Nope, they renewed for $250, and after searching the site for 20 min and googling how to cancel, I finally found this online form you have to fill out. There is a number you can call but the call center is closed, so it's impossible to get ahold of someone. They find sneaky ways to hide your membership and really hard to correctly cancel. And the site has terrible matches, and no different people than other sites. Not worth the headache!
What a waste of money and Time!. Used filters that was on this site and still had a poor selection of men to choose from. Very disappointed!
Not a lots of matches and you can't not do a search. They auto matched exactly opposite what I am Looking for. Wast of money.
They try to pass themselves as elite for professionals and this is totally false.
Signed up for only six months to try it out and then stopped using the site as it was not useful.
They selected automatic renewal and took my money without first notifying me. I told them I canceled and did not want to continue the site but they would not give me back my money. Soon as you decide to sign up make sure that you straight away unclick automatic renewal.
DO NOT WASTE YOUR MONEY. This is the worst dating app. I paid for a membership and got literally zero for it. The site is full of fake profiles, no one is active. The person who wrote to me in a month turned out to be a scammer. Now i read other reviews and realized this is not only my experience. This dating app is fake. You are better off with other dating sites which you don't have to pay for, like Bumble or Hinge.
I just joined on Friday and canceling on Monday. It is a total scam! I live in Florida and I have gotten a handful of men who live in Fla. I am getting men from MO, TN, AL it is ridiculous. The photos are super tiny when they come in. The "profile" of your personality from their intake could not be more WRONG and off base. You have three business days to cancel in Florida and I am within. If I don't get my dough back I am reporting them to the regulatory agency of these businesses. Don't accept crap. If you do, that is all you will get.
Do not use! Absolute scam! I cancelled renewal and was charged anyway. When I complained all of a sudden I began receiving all kind of notifications saying there was interest in my page, etc. Absolute scam!
1.This App does not take into consideration my search preferences.
2.Most of "users" only show one picture which makes me question how real the matches are!
3.The asynchronous feature of this App did not fulfill my expectations.
SIGNED UP FOR ELITE SINGLES;
IT TOOK 2 HOURS OF MY TIME...THEY ASK VERY PERSONAL QUESTIONS.LIKE DATE OF BIRTH, NAME, ETC.(BEWARE THEY MAY USE THAT INFORMATION ILLEGALLY.THEY MIGHT)* AT THE END OF THE QUESTIONAIRE.
THEY ASK HOW MUCH MONEY YOU EARN.(NONE OF THEIR BUSINESS)** BUT.I ENETRED THE LOWEST FIGURE LIKE $UNDER $25,000. THEY QUICKLY ENDED MY APPLICATION, OBVIOULSY THEY WANT TO BLEED MORE WEALTHY PEOPLE...OTHERWISE WHY WOULD THEY REJECT MY APPLICATION...IM A RETIRED AIR FORCE...MAN...HONORABLY DISCHARGED US VETERAN.( ITS OBVIOUS UNLESS YOU INDICATE YOUR WEALTHY, THEY DONT WANT YOU...ITS ALL ABOUT MONEY.(NEVER DISCLOSE TO ANYONE YOUR INCOME...MY ATTORNEYS ADVICE) AND THEY ASK FOR YOUR DATE OF BIRTH.(MAYBE USE IT LATER FOR SOME KIND OF FRAUD?)* JUST SAVE YOUR TIME AND FIND A LEGITAMATE SITE LIKE EHARMONY.
JJT.
Elite Singles is a horrible platform. Do not even waste your time to pay for a membership. I joined this website based on the encouragement of a family member of mine. Not even two days after signing up I noticed my messages weren't sending. I kept getting an error message.
This went on for days. I logged in from two different device and still had the Same problem. I got frustrated and asked for a refund because the site doesn't work. They told me they can't process a refund because my payment was made to Google.
I figured I already paid for 6 months let me continue to try sending messages. Days on end thus continued. At this point I am not even getting any matches. I reached out to them once more. They wanted me to send my government issued ID to them. They informed me my account was blocked. Unbelievable. I did not even exchanged cell number with anyone on the app. How could the system detect fraud.
At this point I went ahead and basically cut my losses. I canceled my subscription. That way it wouldn't be renewed after the 6 month. Today I got a message saying Elite singles have deleted my account. They also sent an email saying no system ID perfect and I can create a new account and they will give me one month free. Why would I want that. When I paid for six months service that I wasn't able to use. I wouldn't encourage anyone in America to sign up to this platform. Use apps that are based in America.
They also informed me that after my one month free trial is finished. I can go ahead and subscribe once more. I guess they want me to pay for another 6 months subscription so that they can block my account again before I even start using the platform.
Horrible app
Horrible customer service.
Stay away from this platform.
I had the worse experience ever.
You should have seen the TV ads.
Honestly do people think they are elite to be on this site.?
People wirh zero qualifications not that it's an issue but when they put 1 or 2 words you know its playing on people's drsparation to get a date.
Had a couple. People nice but it's a rip off.
All this zbS about algorithms... Please who falls for that crap..
Matches must've bin picked by a 1st grade,ai this setting are something else quick scam to take your money so don't be dumb like me take a good look at many many reviews before you pick a site make sure you run from this 1
Contract since
April 30,2023
Monthly cost
$16.95
Total paid amount (incl. Sales tax)
$108.82
Payment via
PayPal
Ends on
October 31,2023
The pool of people using this service is too small, and there is very little activity generally. More than half of the users don't have profiles or pictures posted. This becomes clear within 2 weeks, But at that point no refund is offered on the very expensive 6-month fee. This is a complete waste of money.
Do Not Bother
Expensive and Awful
Half the people dont have pics and the other half are scammers. HATE THIS SITE
Answer: I've used E-harmony and many other American sites, I was disappointed and frustrated over a huge amount of scammers and a miserable amount of real profiles. European sites like https://j4l.com/402007 Are so much better! They ferret out scammers and there are no fake profiles. Ladies are much more high-end, calssy and sociable. It's a paradise compared to E-harmony!
Answer: I wish I could help you. I've been using the contact feature on their website and I have had a few responses (template style emails) but am not getting what I want---a refund. Elite singles HQ is in Germany. I feel like I am peeing into the wind with them but we have to keep trying! Infuriating, isn't it?
Answer: I want to know how to get my messages? I also want to know how to contact your office?__-+---__-+--- Lyft is a transportation network company that offers rideshare services to people through their mobile app. The Lyft app provides users with an easy and efficient way to get from one place to another. When you request a ride to your destination, you are provided with an estimated time of pick and
Answer: No, they will give you a run around, but no refunds.
Answer: I've tried to reach customer service, should't there be a phone number?!
EliteSingles.com dating? Join one of the best online dating sites for single professionals. Meet smart, single men and women in your city!