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EliteSinglesReviews 556

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EliteSingles Reviews Summary

The company faces significant criticism regarding its dating service, with numerous customers expressing dissatisfaction over the prevalence of fake profiles and scams. Many users report that the matching algorithm fails to align with their preferences, leading to irrelevant connections. Additionally, complaints about poor customer service and inflexible cancellation policies are common, with users feeling trapped by their subscriptions. While some reviews acknowledge initial positive experiences, the overwhelming sentiment reflects frustration and a sense of being misled, indicating a need for improved transparency and user safety measures to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
220
value
230
quality
228
This company does not typically respond to reviews
District of Columbia
1 review
4 helpful votes
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Profile reviewers change words or refuse to let you write what you like in your own profile. Match settings send wrong race etc. Waste of time and money for me.

Date of experience: April 21, 2020
GB
1 review
3 helpful votes
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This is a very expensive website with very few worth profiles! They don't take in account your filters (age, habits, psychological profile...) I just keep on getting matches much older than me not taking in account any of my filters.
It's not true that they all have high educational level. They're mostly unfit people who have not even a good grammar!

Customer services: awful! They take one or two days to reply or they don't even reply at all, and never with a solution.
You load a picture and it's managed by computer, it's cropped completely and takes one or two days to load... results? Maybe your nose alone appear on the picture as per the way they zoom everything regardless of the content!
It is horrible, all of it! And super expensive...
I thought being from Germany the site would be very efficient, but it's right the opposite.
On top of all, there are fake profiles (there is a guy that sent a smile and I've seen the same picture on two different profiles with different age!) and most of the nice ones are no longer active... it's a real scam, a way to take your money and that's it!

I've asked them to remove the renewal of my membership and they gave me very intricate instructions on how to do it, but they wouldn't help! I need to figure out how to, but I can't manage! They only want to charge you, taking advantage and no help is offered.
Very disappointing site, stay away!

Date of experience: April 20, 2020
South Africa
1 review
2 helpful votes
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Total waste of money.
April 19, 2020

Nothing but a rip off and waste of money. Elite it definately was not. Even though my settings was set at very important in religious end ethnic meaning I was not interested in meeting other ethnic or religious people most of my matches were from other ethnic and religious people:-(

Date of experience: April 18, 2020
GB
1 review
4 helpful votes
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Cant get in touch with customer service. I have sent numerous emails with no reply. Please do not join this site as there is nothing 'Elite' about it.

Date of experience: April 16, 2020
New York
3 reviews
41 helpful votes
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This site is definitely not worth it. Very few matches that are local. Anyone can join, so it's certainly not elite. It is a step up from free sites, however not by much. Very disappointing!

Date of experience: April 13, 2020
Sarah S.
Indiana
1 review
25 helpful votes
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Sucks
April 12, 2020

Seems like there are a lot of strangely positive reviews for this site out there from "news" sources. Not sure how that's happening. I would NOT recommend this site. Most matches do not have photos. It's been about 50% so far if not a bit more. And there's no way to filter that out. Most matches are pretty far away too. This is one of the suckiest sites I've seen out there. Such a waste of money and SO wish I'd never paid for it.

Date of experience: April 11, 2020
GB
1 review
0 helpful votes
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Stay away
April 7, 2020

First of all the website is horrible. Then you can't cancel. They automatically renew you and you can't get in touch with anyone. DO NOT GIVE THEM any account information. They are located somewhere in Germany.

Date of experience: April 6, 2020
Pennsylvania
1 review
0 helpful votes
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Will not reply to my requests to fix problem, so I just paid for membership and have no access. Will have to have credit card reverse charge.

Date of experience: April 5, 2020
Georgia
1 review
36 helpful votes
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I've been on a couple of different dating sites throughout the years and they, too, have had their share of scammers. However, Elite Singles, turns out isn't so elite. This site is rampant with scammers. I would say almost all the emails I have received that have an attractive picture (usually only one pic, BIG red flag ladies) have turned out to be scammers. I will never sign up for this sight again. Promise.

Date of experience: April 3, 2020
Texas
1 review
18 helpful votes
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So, their name is, "Elite Singles", right? Supposedly, you're supposed to be have a greater than a high school education. Right? FALSE! This was the worst singles site I have ever used. AND, there's no phone number? That's crazy. I'm contacting the Better Business Bureau. PLEASE do not waste your money, time and effort on this worthless venue!

Date of experience: April 3, 2020
Texas
1 review
1 helpful vote
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I had a LOT of matches, many good looking men, I wrote very many details of what I want, hiking, biking, outdoors, enjoy life, music,... many men barely put anything, yet they matched high with me, that made zero sense. They just wrote how they are a nice and honest man looking for love of their life... the not good looking men sent me "smiles", I sent smiles (to connect) to the handsome ones I thought had the most in common with me. I think I'm pretty and smart and have a good profile. None of the men responded. Then within the same day, 2 sent me a message. They wanted my contact information quickly which I found odd and invasive. Then they would never talk about them. One called me Sweetie very soon, both ironically were divorced because their wives cheated on them. I mentioned scam and one guy disappeared... the other I mentioned scam and he just said "do you not want to continue with what we have going?" We had nothing going, he was boring, only exercised and worked. I couldn't get him to say anything he liked. No real chatting. But, to hear nothing from the handsome guys... that didn't make sense. I paid upfront $106 and got refunded $42 and canceled. I think they want to hook you into staying longer. But I think that is mean and bad business. They still made money off of me.

Date of experience: March 30, 2020
Colorado
1 review
20 helpful votes
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I met the love of my life on the first date from Elite Singles. Yay! I thought I had turned off auto-renewal. I guess not; 6 months later, I am charged $269.70 for another 6 months. If Elite Singles operates honestly, they would make it easy and clear to manage your subscription. Also, if a renewal happened that wasn't wanted, they would reverse the charges if they were contacted in the first 72 hours. Elite can plainly see I have not been active since 10/2019. Deceptive practices. They hide behind email "support." There is no phone number to call to talk to a person. Buyer beware!

Date of experience: March 26, 2020
California
1 review
0 helpful votes
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I was disappointed. Although I had plenty of attention, when I dated men from this site, I discovered they misrepresented themselves. They were less educated and quite unstable, financially than I expected. It seems to attract men who are looking for someone who can help them improve their lifestyle. I was searching for intellectual stimulation, shared interests and values, as well as someone who could match me in lifestyle. I did not find this and started realizing it attracts people who are looking to elevate their lives beyond what they could accomplish with their own effort prior to seeking a relationship with someone else.

Date of experience: March 21, 2020
Washington
2 reviews
17 helpful votes
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So I filled out my profile in a very thoughtful manner. My Christian faith is the most important thing in my life. Every opportunity to include that, I did. So the first "matches" I get, not from men but from Elite Singles? The one's they gave 92% and 97% and such match rates with me? Within an hour?

No offense, but Jewish, 2 Non-Religious, 2 Other, etc...? Again no offense. But none of them are my "match", just as I'm not their's! I have nothing against their faith. But I am looking for someone who shares my passion for mine. It's none of one's that Elite Singles thought were good matches!

Date of experience: March 21, 2020
Wisconsin
6 reviews
12 helpful votes
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Fake profiles
March 17, 2020

I joined up paid with my Visa it didn't show up until four days later on my laptop and by then it's your past the 3-day cancellation. Cancellation I just found many fake profiles that were not available once you clicked on them.

Date of experience: March 16, 2020
Nevada
1 review
4 helpful votes
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Poorest dating site I've encountered. I'm sure it is facilitated from of a foreign country (Germany?) I've been on site for 6 months and met three men that said I was the first woman they've met in this city! All have been over 100 miles away or more!
I'm done!

Date of experience: March 15, 2020
Minnesota
1 review
3 helpful votes
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A big SCAM
March 13, 2020

-Drug addicts
-People with felonies
-Married men looking to have a quick fun
- A lot of uneducated men too for a so called 'elite app'
-And no success for 3 months
-No customer care response
-You will be matched with people you're no match to. Exactly what you're not looking for
-If you are African American or interested in biracial dating, this is not a site for you

Date of experience: March 12, 2020
Canada
1 review
1 helpful vote
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I recently bought 3 month membership, in compare with other dating app, not only is not better but also you have less chance to meet your match because of the price maybe

Date of experience: March 11, 2020
Colorado
1 review
0 helpful votes
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They suck
March 11, 2020

Cant communicate with customer svc. Website is all screwed up...

Date of experience: March 11, 2020
Missouri
1 review
10 helpful votes
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My experience was a complete waste of time, money, and I would never recommend anyone to use Elite Singles. MANY of my matches had no photos, and were inappropriately matched... men of very short stature, unattractive, or their grammar was clearly uneducated. I'm annoyed.

Date of experience: March 11, 2020

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