The company faces significant criticism regarding its dating service, with numerous customers expressing dissatisfaction over the prevalence of fake profiles and scams. Many users report that the matching algorithm fails to align with their preferences, leading to irrelevant connections. Additionally, complaints about poor customer service and inflexible cancellation policies are common, with users feeling trapped by their subscriptions. While some reviews acknowledge initial positive experiences, the overwhelming sentiment reflects frustration and a sense of being misled, indicating a need for improved transparency and user safety measures to enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Profile reviewers change words or refuse to let you write what you like in your own profile. Match settings send wrong race etc. Waste of time and money for me.
This is a very expensive website with very few worth profiles! They don't take in account your filters (age, habits, psychological profile...) I just keep on getting matches much older than me not taking in account any of my filters.
It's not true that they all have high educational level. They're mostly unfit people who have not even a good grammar!
Customer services: awful! They take one or two days to reply or they don't even reply at all, and never with a solution.
You load a picture and it's managed by computer, it's cropped completely and takes one or two days to load... results? Maybe your nose alone appear on the picture as per the way they zoom everything regardless of the content!
It is horrible, all of it! And super expensive...
I thought being from Germany the site would be very efficient, but it's right the opposite.
On top of all, there are fake profiles (there is a guy that sent a smile and I've seen the same picture on two different profiles with different age!) and most of the nice ones are no longer active... it's a real scam, a way to take your money and that's it!
I've asked them to remove the renewal of my membership and they gave me very intricate instructions on how to do it, but they wouldn't help! I need to figure out how to, but I can't manage! They only want to charge you, taking advantage and no help is offered.
Very disappointing site, stay away!
Nothing but a rip off and waste of money. Elite it definately was not. Even though my settings was set at very important in religious end ethnic meaning I was not interested in meeting other ethnic or religious people most of my matches were from other ethnic and religious people:-(
Cant get in touch with customer service. I have sent numerous emails with no reply. Please do not join this site as there is nothing 'Elite' about it.
This site is definitely not worth it. Very few matches that are local. Anyone can join, so it's certainly not elite. It is a step up from free sites, however not by much. Very disappointing!
Seems like there are a lot of strangely positive reviews for this site out there from "news" sources. Not sure how that's happening. I would NOT recommend this site. Most matches do not have photos. It's been about 50% so far if not a bit more. And there's no way to filter that out. Most matches are pretty far away too. This is one of the suckiest sites I've seen out there. Such a waste of money and SO wish I'd never paid for it.
First of all the website is horrible. Then you can't cancel. They automatically renew you and you can't get in touch with anyone. DO NOT GIVE THEM any account information. They are located somewhere in Germany.
I've been on a couple of different dating sites throughout the years and they, too, have had their share of scammers. However, Elite Singles, turns out isn't so elite. This site is rampant with scammers. I would say almost all the emails I have received that have an attractive picture (usually only one pic, BIG red flag ladies) have turned out to be scammers. I will never sign up for this sight again. Promise.
So, their name is, "Elite Singles", right? Supposedly, you're supposed to be have a greater than a high school education. Right? FALSE! This was the worst singles site I have ever used. AND, there's no phone number? That's crazy. I'm contacting the Better Business Bureau. PLEASE do not waste your money, time and effort on this worthless venue!
I had a LOT of matches, many good looking men, I wrote very many details of what I want, hiking, biking, outdoors, enjoy life, music,... many men barely put anything, yet they matched high with me, that made zero sense. They just wrote how they are a nice and honest man looking for love of their life... the not good looking men sent me "smiles", I sent smiles (to connect) to the handsome ones I thought had the most in common with me. I think I'm pretty and smart and have a good profile. None of the men responded. Then within the same day, 2 sent me a message. They wanted my contact information quickly which I found odd and invasive. Then they would never talk about them. One called me Sweetie very soon, both ironically were divorced because their wives cheated on them. I mentioned scam and one guy disappeared... the other I mentioned scam and he just said "do you not want to continue with what we have going?" We had nothing going, he was boring, only exercised and worked. I couldn't get him to say anything he liked. No real chatting. But, to hear nothing from the handsome guys... that didn't make sense. I paid upfront $106 and got refunded $42 and canceled. I think they want to hook you into staying longer. But I think that is mean and bad business. They still made money off of me.
I met the love of my life on the first date from Elite Singles. Yay! I thought I had turned off auto-renewal. I guess not; 6 months later, I am charged $269.70 for another 6 months. If Elite Singles operates honestly, they would make it easy and clear to manage your subscription. Also, if a renewal happened that wasn't wanted, they would reverse the charges if they were contacted in the first 72 hours. Elite can plainly see I have not been active since 10/2019. Deceptive practices. They hide behind email "support." There is no phone number to call to talk to a person. Buyer beware!
I was disappointed. Although I had plenty of attention, when I dated men from this site, I discovered they misrepresented themselves. They were less educated and quite unstable, financially than I expected. It seems to attract men who are looking for someone who can help them improve their lifestyle. I was searching for intellectual stimulation, shared interests and values, as well as someone who could match me in lifestyle. I did not find this and started realizing it attracts people who are looking to elevate their lives beyond what they could accomplish with their own effort prior to seeking a relationship with someone else.
So I filled out my profile in a very thoughtful manner. My Christian faith is the most important thing in my life. Every opportunity to include that, I did. So the first "matches" I get, not from men but from Elite Singles? The one's they gave 92% and 97% and such match rates with me? Within an hour?
No offense, but Jewish, 2 Non-Religious, 2 Other, etc...? Again no offense. But none of them are my "match", just as I'm not their's! I have nothing against their faith. But I am looking for someone who shares my passion for mine. It's none of one's that Elite Singles thought were good matches!
I joined up paid with my Visa it didn't show up until four days later on my laptop and by then it's your past the 3-day cancellation. Cancellation I just found many fake profiles that were not available once you clicked on them.
Poorest dating site I've encountered. I'm sure it is facilitated from of a foreign country (Germany?) I've been on site for 6 months and met three men that said I was the first woman they've met in this city! All have been over 100 miles away or more!
I'm done!
-Drug addicts
-People with felonies
-Married men looking to have a quick fun
- A lot of uneducated men too for a so called 'elite app'
-And no success for 3 months
-No customer care response
-You will be matched with people you're no match to. Exactly what you're not looking for
-If you are African American or interested in biracial dating, this is not a site for you
I recently bought 3 month membership, in compare with other dating app, not only is not better but also you have less chance to meet your match because of the price maybe
My experience was a complete waste of time, money, and I would never recommend anyone to use Elite Singles. MANY of my matches had no photos, and were inappropriately matched... men of very short stature, unattractive, or their grammar was clearly uneducated. I'm annoyed.
Answer: I've used E-harmony and many other American sites, I was disappointed and frustrated over a huge amount of scammers and a miserable amount of real profiles. European sites like https://j4l.com/402007 Are so much better! They ferret out scammers and there are no fake profiles. Ladies are much more high-end, calssy and sociable. It's a paradise compared to E-harmony!
Answer: I wish I could help you. I've been using the contact feature on their website and I have had a few responses (template style emails) but am not getting what I want---a refund. Elite singles HQ is in Germany. I feel like I am peeing into the wind with them but we have to keep trying! Infuriating, isn't it?
Answer: I want to know how to get my messages? I also want to know how to contact your office?__-+---__-+--- Lyft is a transportation network company that offers rideshare services to people through their mobile app. The Lyft app provides users with an easy and efficient way to get from one place to another. When you request a ride to your destination, you are provided with an estimated time of pick and
Answer: No, they will give you a run around, but no refunds.
Answer: I've tried to reach customer service, should't there be a phone number?!
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