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EliteSingles Reviews Summary

The company faces significant criticism regarding its dating service, with numerous customers expressing dissatisfaction over the prevalence of fake profiles and scams. Many users report that the matching algorithm fails to align with their preferences, leading to irrelevant connections. Additionally, complaints about poor customer service and inflexible cancellation policies are common, with users feeling trapped by their subscriptions. While some reviews acknowledge initial positive experiences, the overwhelming sentiment reflects frustration and a sense of being misled, indicating a need for improved transparency and user safety measures to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
220
value
230
quality
228
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Pennsylvania
1 review
1 helpful vote
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Check it as a Scam!
August 3, 2020

Your first week is getting pics and looking at your 'matches'. In a few days you will be getting the wrong matches. Then the so called 'visitors' will be mostly the wrong type you asked for. If you quickly cancel your subscription you
Will then succumb to the harassment of the 'cons' of their revenge. Ai at it's worst. Rate it as it should be out of business.

Date of experience: August 3, 2020
Canada
1 review
0 helpful votes
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HUGE SCAM! Horrible selection, ignores your preferences, steals your money. They only focus on taking 6 months of your money without offering you a refund if you have only used it for a few days. Do not waste your time with this webiste

Date of experience: July 29, 2020
Michigan
2 reviews
10 helpful votes
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They totally ignore your preferences! When I contacted them they said that they need to be marked as a "must have". I told them they were! I wrote back within days and said I wanted a refund. They won't. I am a 53 yr. Old that looks WAY younger than my age so in no way would I date a 70 yr. Old much less a 55 yr old because 95% of the time they look very old.ok, not the sites fault but they send me matches of very old, fat, out of state guys. COME ONE NOW! E-mailed several times. They did nothing.

Date of experience: July 26, 2020
Michigan
1 review
0 helpful votes
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I got scammed!
July 16, 2020

I paid $139 for 6 months. I thought I met someone that was worthy so after 2.5 months I deleted my profile. Turns out he was a scammer and asked me to send him money. I filed reports to the FBI computer crime division and the local police. I have been trying to reach EliteSingles to discuss this to see if I could even get 4 more weeks free to contact 2 other gentlemen that were very nice. I get a help desk robot that sends me to an "expert" that will cost me $14.00 a month to deal with. There is no phone number for this site and there is no recourse.
For all the hype is was a pretty horrible experience.

BTW- I saw more people with high school degrees rather than people with educations. At least half the men did not post any photos- which is a red flag.

My advice- STAY AWAY FROM THIS SITE. ITS'S JUNK!

Date of experience: July 16, 2020
GB
1 review
19 helpful votes
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My advice - AVOID
July 12, 2020

Warning - read the T&C - my advice AVOID!.
Poor matches - not worth what they charge. They get you with the auto renewal.
If you join this site PLEASE cancel the auto renewal - they give you no warning (bar the T&C when you join) and then take over £200 out of your account without reminding you first and refuse to refund you if you want to leave.
There are other free sites out there that are much better than this!

Date of experience: July 12, 2020
Massachusetts
1 review
0 helpful votes
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The Worse...
July 11, 2020

Not only is it an expensive site, but it does not send you appropriate matches. I have a Master's Degree and I mostly received High School Graduates for matches. You can't browse anyone, you just wait for them to send you a couple of inappropriate matches. Do yourself a big favor and save your money.

Date of experience: July 10, 2020
Canada
1 review
0 helpful votes
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This site based in Germany Say that they have more educated members. I didn't think so they also sent me matches that I already selected or looked at or deleted. Does not have enough Members so very slim selection. I do not find it a good site.
Linda

Date of experience: July 9, 2020
Canada
2 reviews
57 helpful votes
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Few local members
July 7, 2020

Elite has very few local members so it sends me old and remote matches. Elite's services are of the lowest quality. The App is poorly designed. I cannot delete those unwanted faces on my message list. Dating and searching on this website is not pleasure but suffering. People are not members without photos, but Elite will send them to you. If you contact them then they might want to read your invitation, and pay too high membership fee. In fact the website doesn't have enough members to run as a dating site.

Date of experience: July 7, 2020
GB
1 review
0 helpful votes
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£80 per month. To receive 20 men matches per day

After 20 days the matches drop to 1 or 2 per day

So cancel subscription and you have to give 14 days notice do they take next months £80 as well to my disgust

RIP OFF. DO NOT WASTE YOUR MONEY. WILL NEVER JOIN THIS SCAM SITE AGAIN

Date of experience: July 6, 2020
Texas
3 reviews
1 helpful vote
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Terrible!
July 1, 2020

There weren't any business professionals on this site in my city within a 15 year age span. I joined and they lured me in with over 20 men who liked me. I couldn't see who they were unless I upgraded. So, I upgraded and saw that all of them were men with no class and not at all what I was looking for. I tried to contact them within 48 hours to request a refund, but I have gotten no response. I have sent 3 Contact Form requests and an email. There is no phone number and they make it very hard to try to contact them.

Date of experience: July 1, 2020
Texas
2 reviews
0 helpful votes
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I am a professional male looking for a professional female and signed up with EliteSingles. I felt I was getting some great matches at first. After about a week, I noticed a couple of "fraud" entries of messages I never wrote to other ladies. When I mentioned to these ladies that I did not write these messages and was going to report it, my membership was mysteriously canceled about an hour later. Then they had the nerve to bill my credit card for the balance. I can see why these clowns do not have a support line... they would get too many complaints. Definitely not on the up and up.

Date of experience: June 30, 2020
California
1 review
0 helpful votes
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Unless you have a degree or higher income bracket, you will not meet their "level" of standards. Not a Pretty Woman scenario.

Date of experience: June 28, 2020
Pennsylvania
1 review
0 helpful votes
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There is a scammer on this site that moves around to all free sites to milk money out of women, he did it to me on another site POF FOR OVER A YEAR AND WHEN THE MONEY STOPPED HE LEFT, his name is ROBERT JAKE ANDERSON, al his profiles list a different place he lived, Hanover Maryland when I meet him and it was a lie as I sent a few cards and they were returned not this address, 2nd time POF HE CLAIMED ALLENTOWN and now this site he is saying Wilkes Barre lies he claim to be an offshore oil worker, a very nasty man and works with his so called daughter Elaine whom he claims is in a college in the UK. All lies, He got $200,000.00 dollars from me and then disappeared a day ago, yes I was stupid and that's why he should be removed from this site before he does another woman wrong. This is him, goes by Robb Anderson, Jake Anderson and Robert Jake Andersons.He needs to be removed and he has yet to be

Date of experience: June 26, 2020
Florida
1 review
8 helpful votes
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Hello everyone, please do not invest in this platform! It is not worth your time and your money!
I joined this platform a little over three months ago, and all I got was very limited views and scams. My profile wasn't visited almost at all in comparison to Match.com, which I just joined. I am 50 and all I was getting were smiles from old guys, most of them from other states! The customer care sucks, everything is running slow, the app isn't working properly. So glad I made the decision to move to Match!

Date of experience: June 22, 2020
Canada
1 review
4 helpful votes
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It is worth to try
June 20, 2020

First, I signed up for eHarmony and after paying for a membership, they basically stop sending good matches. Nobody took a peak even on my profile :) I am the attractive woman. I switched to Elitesingles and was pleasantly surprised receiving quality matches every day and men started checking my profile and sending messages.
I don't regret paying for both services. I got an experience :) Good luck everyone.

Date of experience: June 19, 2020
New Hampshire
1 review
37 helpful votes
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I paid $150 for 3 months. So far I have only seen a small handful of profiles that are closer than 35 miles from home. I live in NH where 35 miles can take an hour or more each way. I am not interested in a long distance relationship. 90% of the "matches" are 35-50+ miles away. Also, I sent a customer support request weeks ago, crickets. They never responded. I'm going to delete my account and call this a sunk cost because it's not even worth logging in to see their supposed matches.

Date of experience: June 18, 2020
Texas
1 review
0 helpful votes
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Scam users
June 16, 2020

Ladies... be careful who you connect with. I was offered an invite my a member who had a friend that said he didnt like online dating. Well he woos you with compliments, promising you dinner, to meet, to buy you a house on and on all to end up saying he was in trouble with his business and asks for your help. By then you are so hooked that you can hardly pull yourself away. I almost lost $20,000 dollars to a man i thought i trusted! Please please dont give him any money no matter how desperate he appears. It will be a lie. These guys are so smooth at getting you in a trap. He is a Professionsl Scammer. And the photos he will send you are stolen identity... so you dont know what he really looks like.

Date of experience: June 15, 2020
Washington
1 review
18 helpful votes
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Not certain what makes this site think they are "Elite" or what they based what being elite meant. Same man, two different profiles - contacted me on the same day - No one said they had to be smart! When I called him on it, both conversations disappeared. Just one example. What a waste of money. No I go there just for the entertainment of it all, so I can get my money's worth!

Date of experience: June 15, 2020
District of Columbia
4 reviews
0 helpful votes
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I am looking for an equal. The reviews indicated "elite" would be better at matching your level of education and interests. They also have a minimum of 100 mile search limit (haha) I have a PhD and had a successful career... so why are they matching me to multiple auto mechanics and guys who state up front that they don't have enough money to enjoy a round of golf? Then there is the 100 mile limit... not really, many on day 2,3, and 4 are now up to 250+ locations (and not because they are a "perfect" fit. Bottom line, this is just like the other sites, as a matter of fact, the guy I just talked to was from a low cost site! Don't waste your money. They offer NOTHING of value (and by the way, the site is annoying to manage).

Date of experience: June 7, 2020
Kentucky
1 review
1 helpful vote
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The worst
June 5, 2020

Just be careful... I subscribed for one day and I didn't like it... it doesn't seem real. Never answer and I just lost my money there.No customer service.

Date of experience: June 5, 2020

From the business

EliteSingles.com dating? Join one of the best online dating sites for single professionals. Meet smart, single men and women in your city!


elitesingles.com
Dover,, Delaware, United States
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