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EliteSingles Reviews Summary
The company faces significant criticism regarding its dating service, with numerous customers expressing dissatisfaction over the prevalence of fake profiles and scams. Many users report that the matching algorithm fails to align with their preferences, leading to irrelevant connections. Additionally, complaints about poor customer service and inflexible cancellation policies are common, with users feeling trapped by their subscriptions. While some reviews acknowledge initial positive experiences, the overwhelming sentiment reflects frustration and a sense of being misled, indicating a need for improved transparency and user safety measures to enhance overall customer satisfaction.
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I joined this site, in particular, at the recommendation of a friend. Thought I'd get matches that were professionals, educated and somewhat attractive. I was surprised that many of the matches I got were actually subscribed to Silver Singles and not Elite Singles! (I was able to learn this via emails and conversations with a few of the best matches.) I had no idea that this site shares their client profiles with another dating site! If I wanted to join Silver Singles, I would have at a much reduced cost. What a rip off and a waste of time. There is nothing elite, professional or upscale about this site or the matches they make. Don't waste your time, money or energy on this.
I have read the reviews below and I am surprised because I thought it was only me, the one that nobody contacted, I had messages from false profiles, they did not answer but I read that many of them have the same thing and the profiles that send this many kilometres away.
This platform should be reported as false and deceive people like us who were supposedly looking for some serious dating company. Join us and report!
Once I saw that they don't allow you to view or search before you pay (the most expensive dating site). I didn't go any further. If you pay and then see that it is garbage, as described in the reviews here---You deserve what you get. All these sites are basically the same. Any site that "matches" you, usually has the most complaints. A tip: Never buy more than one month of any dating site the first time. Because if it stinks, you just lose the one month. If it is good or you want to stick with it... then purchase the multiple month package.
I've been on the site for almost a year and paid about $270/6 months and no good matches. Rarely anything happens on a daily basis and they automatically charged me for another six months after my first subscription expired. You cannot even contact them by any easy means except sending them a snail mail. They also have scammers, too! What a waste of money, time and effort! I will never recommend this site!
I cancelled my subscription. Deleted the app. Now I still get guys interested in my profile. I tried to get into my account but it is gone. I just want my profile removed. Elite keeps saying I have to go back I to my account and give them a code. I have no account and can't give a code because the accout is not there. This is rediculious.
They are no better then the free datingapps, still they take a very big charge.
But the worst is that they try to steal the same ammount every year, until you block your creditcard, wich i noe have done.
This is NOT a serious app, and i want to warn everyone.
90% of my matches r from the states... totally impossible because of covid. The other matches are not what I filled out on my form. AND I paid money for this crap. Very dissatisfied
I regret enrolling in this and wouldn't recommend it. It's almost impossible to contact the company and the website is a impossible never-ending labyrinth.
The matches were not at all my criteria, men on this site don't take any initiative, and in 3 months I didn't have one connection. To make matters worse part my write up had been held from my profile because the automated system deemed it inappropriate but I didn't get proper notification therefore for the first half of my subscription my profile wasn't complete. When I figured it out they accepted it (because there was nothing about it that was against their policies) and didn't extend or offer me anything for the trouble. It was a terrible disappointing experience and a waste of money.
I have tried five different credit card to purchase a membership, but and successful. When a chat with the customer service do referred me to a third-party where I have to pay $39 extra to get help with the payment. I believe this is the worst website ever! They don't wanna take your money, wanna to refer you to someone else to rip you off!
Outrageous!
Poor customer service!
Keep taking fees and make it almost impossible to cancel! No refunds!
Cannot make contact... cannot speak to anyone... just silly suggested help questions!
Lots of fake profiles!
No real selective matches!
Match with profiles 100+ 200 miles away when stipulate 25 mile radius!
Very poor site indeed!
Over the last 3 years I have experienced a few dating sites and this is definitely the worst!
I've been on this site since October. They are consistently sending me profiles that are not a good match, profiles without pictures and profiles from not in the USA, not to mention the technical issues with the website. This site is more expensive than other dating sites. I can say they do a good job protecting from scammers, but I am not confident I will meet a match on this platform.
I joined for 3 months and I did not even talk with anyone in the site. Many men from the U. S and alot older than myself. Not my scene. Save your money
Elite has very few local members so it sends me old and remote matches__-+---__-+---__-+---. Elite's services are of the lowest quality. The App is poorly designed. I cannot delete those unwanted faces on my message list. Dating and searching on this website is not pleasure but suffering. People are not members without photos, but Elite will send them to you. If you contact them then they might want to read your invitation, and pay too high membership fee. In fact the website doesn't have enough members to run as a dating site.
I honestly came to the conclusion that 90% of all of their profiles were fake, even the ones of real people I see on other dating sites. I think they steal pics and info of real people from other sites to post these fake profiles. What few contacts I had, nearly all were scammers. This is absolutely the biggest waste of money I've ever experienced.
They do not match you with compatible people they simply look at the age range. What's worse is I had at least five scammers contact me and want to correspond outside of the site. Elite then warned me these people are not who they say they are. Lastly, they are extremely difficult to contact. I had a heck of a time cancelling my membership.
There is nothing Elite about the people here it's all a scam, before you know it you will have $167.70 taken out of your Paypal account fraudulently for "gift card purchases" from a company called SPARK NET US. I'm taking this all the way up the government chain on this one. DO NOT SIGN UP.
With a PhD the best I get from this app is a technician. I subscribed to this app because it claimed to be for educated ppl so I thought I can give it a try. After 2 months I haven't had a single date. Very few ppl nearby and no sign of education. I'm very disappointed.
Elite Singles took my payment and when I realized within 6 hours I did not find the site to be quality, I requested my refund as I could by law. They continue to pretend they did not get paid even though I sent them all documents showing I paid for premium membership! I have now filed with BBB and US Fraud Department!
Don't sign up! My experience was the only men contacting me wanted to communicate off the site. I didn't feel comfortable doing so and sure enough a Week or so later I would get a notification from the site stating so and so recently contacted you and are being investigated! Really! Secondly 70 % of them were located in Nevada and I live in Anaheim. Or in San Diego county or up North. I did not sign up for long distance relationship. Sadly to say no love match made in the 5 months I was on the Elite
From the business
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members