business logo of EliteSingles

EliteSinglesReviews 556

1.1

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate EliteSingles?
grey star
grey star
grey star
grey star
grey star

EliteSingles Reviews Summary

The company faces significant criticism regarding its dating service, with numerous customers expressing dissatisfaction over the prevalence of fake profiles and scams. Many users report that the matching algorithm fails to align with their preferences, leading to irrelevant connections. Additionally, complaints about poor customer service and inflexible cancellation policies are common, with users feeling trapped by their subscriptions. While some reviews acknowledge initial positive experiences, the overwhelming sentiment reflects frustration and a sense of being misled, indicating a need for improved transparency and user safety measures to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
220
value
230
quality
228
This company does not typically respond to reviews

We monitor reviews for authenticity

Arizona
1 review
2 helpful votes
Follow Aileen d.
Unfollow Aileen d.
Send Message
Share Review
Report Review

Scammers galore!
November 7, 2021

Elite Singles used to be good. Since I rejoined in September 2021, I have encountered numerous scammers. Also 80% of the matches I received our people from out of State, we'll beyond the 100 mile radius I have set in my preferences! A total waste of money!

Date of experience: November 7, 2021
California
1 review
3 helpful votes
Follow romina a.
Unfollow romina a.
Send Message
Share Review
Report Review

WATCH OUT!
November 6, 2021

I met a guy called James Mullins he is a fake personality - Watch out for him- This site doesn't check!

Date of experience: November 6, 2021
Ohio
4 reviews
8 helpful votes
Follow Mike W.
Unfollow Mike W.
Send Message
Share Review
Report Review

I would give it a zero star if I could.
October 30, 2021

This is one of the most poorly functional and monitored Apps. I will be sticking with Match and another reputable site. This has been a complete waste of time and money. Frankly, the free POF site is better than this one. And better run, to boot. Stay far away. This company is going BK soon.

Date of experience: October 30, 2021
Massachusetts
1 review
0 helpful votes
Follow Martha C.
Unfollow Martha C.
Send Message
Share Review
Report Review

Elite Singles provides matches for you. You can't go looking. One element they use is a personality profile questionnaire. Not only is that an obnoxious off base semi-psych serious of questions to fill out, NOBODY but nobody ever looks at it. Would you trust a self rating from someone looking for a match on a dating site? Why bother, they all rate themselves as kind, generous, wonderful people anyhow. And PS: everyone there is looking for their "soulmate" but many do not post a photo or even say anything personal about themselves (it's all generic - who can say no to a wish that no one would ever go hungry again?) - MUCH LESS do people here seem to make the effort to actually connect. Using a telephone seems to be a real phobia, never mind arranging to actually meet that soulmate.

They also want photos - really! That seems to be the highest number of submissions bec they can avoid fees. But can a fully paid member filter out those without photos? It would be simple. But Elite Singles does not let you do it. Then when you delete those, they popup asking "why"? Duh. You will spend an inordinate amount of time deleting people without photos one by one. If someone does not want to submit a photo to a dating site, does that not make you wonder anyhow?

Then you are able to specific preferences. But Elite Singles doesn't follow them. So why bother? I live in Boston and asked for a small radius (I also happen to hold an advanced degree) - so why am I getting high school educated truck drivers from Maine? Am I missing my soulmate?

Last, Elite Singles puts "In Review" next to some of your profile information. Do they ever actually review? No, that's a farce. Some of my most innocuous information has been "in review" for six months. So do not believe that Elite Singles is doing anything to verify a single scrap of information posted. You are going to have your frauds and scammers like everywhere.

Now they are sending me the same people I already rejected. Within the first six months, we are into recycle. Does not speak well. I have canceled. There is nothing elite here.

Date of experience: October 24, 2021
New York
1 review
0 helpful votes
Follow emanuela E.
Unfollow emanuela E.
Send Message
Share Review
Report Review

Worst site ever
October 20, 2021

This is such a joke... after they ask you all the questions, they match you with smokers, drinkers and on and on. All the things you said you don't want. And what about elite: most of the people have high school diploma. Not to mention the scams: 2,3 a day! Stay away! These people have 3 subscribers and they rotate them in the match page

Date of experience: October 20, 2021
Canada
1 review
1 helpful vote
Follow Julianne W.
Unfollow Julianne W.
Send Message
Share Review
Report Review

First of all, they scam you to sign up, tell you that you have a time period to cancel. You can't cancel or delete the account. There is no one in your radius to date. You can't select filters to keep people from other countries or provinces messaging you or old men for that matter. Password never worked. You would have to re-set it every time. You can't even delete their account. There are sooo many technical issues. This app is a piece of crap.

Date of experience: October 19, 2021
New York
1 review
0 helpful votes
Follow G F.
Unfollow G F.
Send Message
Share Review
Report Review

What a complete rip off!
October 14, 2021

This site is a complete rip off and there was absolutely nothing elite about the platform or the matches. Many employ profiles, was unable to control the distance (minimum is 50 miles!). Customer service refused to address my concerns and instead just kept sending me useless advice, such as I should ask matches to upload photos! I don't think so.

Date of experience: October 14, 2021
Ohio
1 review
0 helpful votes
Follow Susan M.
Unfollow Susan M.
Send Message
Share Review
Report Review

Too Far Away
October 12, 2021

Don't waste your time. This site is offering up singles that do not even live close to me. This morning I got a match that lived 366 miles away. Most of the matches that how up are in states next to mine. I cancelled.

Date of experience: October 12, 2021
Texas
1 review
10 helpful votes
Follow A N.
Unfollow A N.
Send Message
Share Review
Report Review

Horror and obscene
October 11, 2021

The worst that ive ever got to experience. From people quality, unfriendliness of the app, unfiltered offensive profiles, blank profiles, profiles totally opposite of what you ask or hope for. Question is, everyone's complaining about the same things, all true, but how can we solve the issue, at least if we lost the money others won't. Could they be banned? It was the only transaction my CC asked me to confirm this purchase… go figure. Couple of weeks into it n already anxious how could i cancel successfully n erase the profile…who owns this company n what makes their practice legal?

Date of experience: October 11, 2021
Montana
1 review
0 helpful votes
Follow James F.
Unfollow James F.
Send Message
Share Review
Report Review

I have yet to have a match in the same state as where I live and not one of their so called matches will reply to me.
When I requested a refund I received a runaround and still don't have the information I need to get a refund from them

Date of experience: October 7, 2021
Texas
1 review
1 helpful vote
Follow Gary L.
Unfollow Gary L.
Send Message
Share Review
Report Review

Overall Satisfaction
October 8, 2021

This is a scam which posts fake or disturbing profiles & you have no way of browsing! They only let you see the profiles they select! IT'S TERRIBLE, DON'T JOIN THIS!

Date of experience: October 7, 2021
Australia
1 review
0 helpful votes
Follow Jon S.
Unfollow Jon S.
Send Message
Share Review
Report Review

Warning! Stay away!
October 7, 2021

Keep taking money out of my account when it's set NOT to renew! No contacts in my area. Total waist of time and money. Very hard to contact them. If I do not get a refund I'll seek legal advice.

Date of experience: October 7, 2021
Pennsylvania
1 review
1 helpful vote
Follow Lin K.
Unfollow Lin K.
Send Message
Share Review
Report Review

Never sign in to use it!

95%profiles are fake there!
You will get matches from far away in spite of your distance preference!

Waste of money!

All bull$#*!!

Horrible experience!

Wasted 120$

Date of experience: October 4, 2021
New York
1 review
2 helpful votes
Follow Geneva T.
Unfollow Geneva T.
Send Message
Share Review
Report Review

Waste of money
October 4, 2021

8 out of 10 contacts that contacted me I was informed shortly after that they are scammers with fake profiles. It's the worse dating site I've joined especially after paying for it. The app doesn't work well either. They need to do proper verification before allow profiles to be seem.

Date of experience: October 3, 2021
GB
1 review
1 helpful vote
Follow Sharron G.
Unfollow Sharron G.
Send Message
Share Review
Report Review

Be VERY careful!
September 26, 2021

Beware! Elite use an autorenewal. They will not remind you when this is coming up and will simply charge you for the full £192.00! Trying to navigate the site to cancel your subscription or stop the autorenewal will send you round and round in circles and when you finally lose patience and find the customer care contact form which is in itself a feat, they do not respond. I've worked with computers for the last 30 years. This website in my personal opinion seems to be designed purely to make it difficult for people to get out of once they're in. They also have a very bad feedback on trustpilot. Wonder why!

Date of experience: September 26, 2021
Oklahoma
1 review
0 helpful votes
Follow Linn P.
Unfollow Linn P.
Send Message
Share Review
Report Review

Not valuable at all
September 25, 2021

You cannot do anything without paying. I asked for and received 3 free days but even then you cannot do anything but wait for them to match you up. There is no search option, you cannot see who is online and no chat option. There is no point to it at all.

Date of experience: September 24, 2021
Florida
2 reviews
5 helpful votes
Follow H C.
Unfollow H C.
Send Message
Share Review
Report Review

DON'T DO IT!
September 24, 2021

What a horrible experience! After using the site for a short time, all of my matches started showing up with no photos. While I understand 1 or 2 occasionally, 30 matches in 3 consecutive days is statistically improbable! "Customer Care" was patronizing and no help at all. Their answers were largely cut & paste form answers that did not address the real issue. The company was also not willing to prorate for the unused time and provide a refund. Don't sign up here. It's really expensive and I had no more success here than any other dating site.
I'm going to try meeting normal people the old-fashioned way! Come join me!

Date of experience: September 24, 2021
Texas
1 review
0 helpful votes
Follow G D.
Unfollow G D.
Send Message
Share Review
Report Review

I barely get to see pictures, either it doesn't load or I only see tons of people without pictures. Sometimes I have to close and open the app multiple times in order to even get into my messages. It says it's for people 30 and over, it's more like 50 and over. What a complete waste of money! DONT WASTE YOUR TIME OR MONEY!

Date of experience: September 20, 2021
Texas
1 review
0 helpful votes
Follow Khatira A.
Unfollow Khatira A.
Send Message
Share Review
Report Review

Hi there. On July 31,2021 I signed up as a paid member for EliteSingles to meet quality people who are compatible with me. Unfortunately in the past few months that I've been a paid member, not just I met anyone, nor have been matched with anyone. Any messages I received from so called members, were followed up with ES customer care warning of my safety or of fake account. This was supposed to be fun exploration for a partner not an annoying experience. This has been very frustrating! I feel ES makes promises that can't keep and takes peoples money without adding any value. I sent a request for a refund my money. I am not interested in this game.

I wish I knew this before I registered.

Date of experience: September 17, 2021
Tennessee
1 review
1 helpful vote
Follow Natalee S.
Unfollow Natalee S.
Send Message
Share Review
Report Review

My biggest complaint is that my matches do not meet my desired criteria. Two examples are age and distance. I have listed on my criteria an age range from 48 - 57. Approximately 90% of my matches are over 60. The second is the distance my matches are located from me. I have listed no more than 100 miles and it seems that most of my matches are way further away than that, sometimes over 500 miles away. The iPhone app is incredibly slow and very annoying. This makes it difficult to quickly scroll through possible options.

Date of experience: September 16, 2021

From the business

EliteSingles.com dating? Join one of the best online dating sites for single professionals. Meet smart, single men and women in your city!


elitesingles.com
Dover,, Delaware, United States
+122