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The company faces significant criticism regarding its dating service, with numerous customers expressing dissatisfaction over the prevalence of fake profiles and scams. Many users report that the matching algorithm fails to align with their preferences, leading to irrelevant connections. Additionally, complaints about poor customer service and inflexible cancellation policies are common, with users feeling trapped by their subscriptions. While some reviews acknowledge initial positive experiences, the overwhelming sentiment reflects frustration and a sense of being misled, indicating a need for improved transparency and user safety measures to enhance overall customer satisfaction.
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Elite Singles used to be good. Since I rejoined in September 2021, I have encountered numerous scammers. Also 80% of the matches I received our people from out of State, we'll beyond the 100 mile radius I have set in my preferences! A total waste of money!
I met a guy called James Mullins he is a fake personality - Watch out for him- This site doesn't check!
This is one of the most poorly functional and monitored Apps. I will be sticking with Match and another reputable site. This has been a complete waste of time and money. Frankly, the free POF site is better than this one. And better run, to boot. Stay far away. This company is going BK soon.
Elite Singles provides matches for you. You can't go looking. One element they use is a personality profile questionnaire. Not only is that an obnoxious off base semi-psych serious of questions to fill out, NOBODY but nobody ever looks at it. Would you trust a self rating from someone looking for a match on a dating site? Why bother, they all rate themselves as kind, generous, wonderful people anyhow. And PS: everyone there is looking for their "soulmate" but many do not post a photo or even say anything personal about themselves (it's all generic - who can say no to a wish that no one would ever go hungry again?) - MUCH LESS do people here seem to make the effort to actually connect. Using a telephone seems to be a real phobia, never mind arranging to actually meet that soulmate.
They also want photos - really! That seems to be the highest number of submissions bec they can avoid fees. But can a fully paid member filter out those without photos? It would be simple. But Elite Singles does not let you do it. Then when you delete those, they popup asking "why"? Duh. You will spend an inordinate amount of time deleting people without photos one by one. If someone does not want to submit a photo to a dating site, does that not make you wonder anyhow?
Then you are able to specific preferences. But Elite Singles doesn't follow them. So why bother? I live in Boston and asked for a small radius (I also happen to hold an advanced degree) - so why am I getting high school educated truck drivers from Maine? Am I missing my soulmate?
Last, Elite Singles puts "In Review" next to some of your profile information. Do they ever actually review? No, that's a farce. Some of my most innocuous information has been "in review" for six months. So do not believe that Elite Singles is doing anything to verify a single scrap of information posted. You are going to have your frauds and scammers like everywhere.
Now they are sending me the same people I already rejected. Within the first six months, we are into recycle. Does not speak well. I have canceled. There is nothing elite here.
This is such a joke... after they ask you all the questions, they match you with smokers, drinkers and on and on. All the things you said you don't want. And what about elite: most of the people have high school diploma. Not to mention the scams: 2,3 a day! Stay away! These people have 3 subscribers and they rotate them in the match page
First of all, they scam you to sign up, tell you that you have a time period to cancel. You can't cancel or delete the account. There is no one in your radius to date. You can't select filters to keep people from other countries or provinces messaging you or old men for that matter. Password never worked. You would have to re-set it every time. You can't even delete their account. There are sooo many technical issues. This app is a piece of crap.
This site is a complete rip off and there was absolutely nothing elite about the platform or the matches. Many employ profiles, was unable to control the distance (minimum is 50 miles!). Customer service refused to address my concerns and instead just kept sending me useless advice, such as I should ask matches to upload photos! I don't think so.
Don't waste your time. This site is offering up singles that do not even live close to me. This morning I got a match that lived 366 miles away. Most of the matches that how up are in states next to mine. I cancelled.
The worst that ive ever got to experience. From people quality, unfriendliness of the app, unfiltered offensive profiles, blank profiles, profiles totally opposite of what you ask or hope for. Question is, everyone's complaining about the same things, all true, but how can we solve the issue, at least if we lost the money others won't. Could they be banned? It was the only transaction my CC asked me to confirm this purchase… go figure. Couple of weeks into it n already anxious how could i cancel successfully n erase the profile…who owns this company n what makes their practice legal?
I have yet to have a match in the same state as where I live and not one of their so called matches will reply to me.
When I requested a refund I received a runaround and still don't have the information I need to get a refund from them
This is a scam which posts fake or disturbing profiles & you have no way of browsing! They only let you see the profiles they select! IT'S TERRIBLE, DON'T JOIN THIS!
Keep taking money out of my account when it's set NOT to renew! No contacts in my area. Total waist of time and money. Very hard to contact them. If I do not get a refund I'll seek legal advice.
Never sign in to use it!
95%profiles are fake there!
You will get matches from far away in spite of your distance preference!
Waste of money!
All bull$#*!!
Horrible experience!
Wasted 120$
8 out of 10 contacts that contacted me I was informed shortly after that they are scammers with fake profiles. It's the worse dating site I've joined especially after paying for it. The app doesn't work well either. They need to do proper verification before allow profiles to be seem.
Beware! Elite use an autorenewal. They will not remind you when this is coming up and will simply charge you for the full £192.00! Trying to navigate the site to cancel your subscription or stop the autorenewal will send you round and round in circles and when you finally lose patience and find the customer care contact form which is in itself a feat, they do not respond. I've worked with computers for the last 30 years. This website in my personal opinion seems to be designed purely to make it difficult for people to get out of once they're in. They also have a very bad feedback on trustpilot. Wonder why!
You cannot do anything without paying. I asked for and received 3 free days but even then you cannot do anything but wait for them to match you up. There is no search option, you cannot see who is online and no chat option. There is no point to it at all.
What a horrible experience! After using the site for a short time, all of my matches started showing up with no photos. While I understand 1 or 2 occasionally, 30 matches in 3 consecutive days is statistically improbable! "Customer Care" was patronizing and no help at all. Their answers were largely cut & paste form answers that did not address the real issue. The company was also not willing to prorate for the unused time and provide a refund. Don't sign up here. It's really expensive and I had no more success here than any other dating site.
I'm going to try meeting normal people the old-fashioned way! Come join me!
I barely get to see pictures, either it doesn't load or I only see tons of people without pictures. Sometimes I have to close and open the app multiple times in order to even get into my messages. It says it's for people 30 and over, it's more like 50 and over. What a complete waste of money! DONT WASTE YOUR TIME OR MONEY!
Hi there. On July 31,2021 I signed up as a paid member for EliteSingles to meet quality people who are compatible with me. Unfortunately in the past few months that I've been a paid member, not just I met anyone, nor have been matched with anyone. Any messages I received from so called members, were followed up with ES customer care warning of my safety or of fake account. This was supposed to be fun exploration for a partner not an annoying experience. This has been very frustrating! I feel ES makes promises that can't keep and takes peoples money without adding any value. I sent a request for a refund my money. I am not interested in this game.
I wish I knew this before I registered.
My biggest complaint is that my matches do not meet my desired criteria. Two examples are age and distance. I have listed on my criteria an age range from 48 - 57. Approximately 90% of my matches are over 60. The second is the distance my matches are located from me. I have listed no more than 100 miles and it seems that most of my matches are way further away than that, sometimes over 500 miles away. The iPhone app is incredibly slow and very annoying. This makes it difficult to quickly scroll through possible options.
Answer: I've used E-harmony and many other American sites, I was disappointed and frustrated over a huge amount of scammers and a miserable amount of real profiles. European sites like https://j4l.com/402007 Are so much better! They ferret out scammers and there are no fake profiles. Ladies are much more high-end, calssy and sociable. It's a paradise compared to E-harmony!
Answer: I wish I could help you. I've been using the contact feature on their website and I have had a few responses (template style emails) but am not getting what I want---a refund. Elite singles HQ is in Germany. I feel like I am peeing into the wind with them but we have to keep trying! Infuriating, isn't it?
Answer: I want to know how to get my messages? I also want to know how to contact your office?__-+---__-+--- Lyft is a transportation network company that offers rideshare services to people through their mobile app. The Lyft app provides users with an easy and efficient way to get from one place to another. When you request a ride to your destination, you are provided with an estimated time of pick and
Answer: No, they will give you a run around, but no refunds.
Answer: I've tried to reach customer service, should't there be a phone number?!
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