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EliteSingles Reviews Summary

The company faces significant criticism regarding its dating service, with numerous customers expressing dissatisfaction over the prevalence of fake profiles and scams. Many users report that the matching algorithm fails to align with their preferences, leading to irrelevant connections. Additionally, complaints about poor customer service and inflexible cancellation policies are common, with users feeling trapped by their subscriptions. While some reviews acknowledge initial positive experiences, the overwhelming sentiment reflects frustration and a sense of being misled, indicating a need for improved transparency and user safety measures to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
220
value
230
quality
228
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Canada
1 review
0 helpful votes
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Terrible!
September 15, 2021

App is slow - quality of people is beyond brutal. They would not refund my money after 3 days of using this disfunctional app.

Save your money!

Date of experience: September 15, 2021
Pennsylvania
1 review
0 helpful votes
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Moneygrabber
September 5, 2021

This is the worst experience I've ever had. Expensive no payment plan. Mostly far away from me. Waste of time.

Date of experience: September 4, 2021
Arizona
1 review
1 helpful vote
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Total Liars
September 1, 2021

You can never reach them. You can't report a sleazebag on their site, and that is ALL you will encounter. Their website states: "go here to report someone," but will not route you. "Fill out this form" to complain, and no form pops up. I reported them to the FBI! They hook scammers up with victims and you pay $200 to be lied to non-stop. What a nightmare.

Date of experience: September 1, 2021
Nevada
1 review
1 helpful vote
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Site is a sham
August 30, 2021

Most of the "men" on here are false. I constantly get emails from Elite that they are investigating someone or I am in contact and it is always I am not on this site alot send me your phone, number, I am writing for a friend, my membership is up tomorrow. They are all fake. It is a waste of your time and money

Date of experience: August 30, 2021
Texas
1 review
9 helpful votes
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Worst interface and technology
August 30, 2021

The platform is inferior and feels very dated. On the app, the photos are cropped so you cannot see faces. There is no method for sorting, deleting matches. When you click on likes, the profile photo has no functionality so it's impossible to see who liked you without looking that person up on the list of matches. Overall, a very frustrating experience - i do not have the patience to deal with it. I called the customer support number to try to get a refund and was on hold for 40 minutes. Finally gave up - wasted $200+.

Date of experience: August 30, 2021
Latvia
1 review
0 helpful votes
Follow Inara F.
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I had signed up for the website #EliteSingles, answered all 20 and more questions, uploaded the pictures, paid my subscription fees by my card, and my profile was set up. As it was weekend, I already started the conversations with other members that had been linked to my profile. As I am from Latvia, it was interesting to tell people about my country and the best places to visit. To my shock my profile was deleted after 24 hours by the #EliteSingles without any warnings or notice, just abruptly got the message saying that IP address does not match the country Latvia. I contacted the website immediately with my contact details, proving that I am real person who paid by the card issued by the Latvian bank.
The answer was unexpected- #EliteSingles stated - Unfortunately, EliteSingles.com is not supported in the country where you reside. Sorry about that. If, however, you relocate let us know and we'll get you set up!
#EliteSingles showed unprofessional approach, because website has not stated that fact, did not prevented me from the setting up my profile. It was very damaging to other members because they already started conversations, and were waiting for my reply. No other members knew that #EliteSingles had deleted forcibly my profile, for #EliteSingles trusting members it comes as another blow towards their self esteem and they will gradually loose trust to contact other members. If I would be member who already had a good conversation and was looking forward replies but the other part disappeared without explanation, I would be very reluctant to make another contact. #EliteSingles meant to make the communication much easier instead it causes the psychological damage to the people who expressed interest in establishing the friendship with somebody who later just disappears. In most cases it might be seen as rejection, bringing more disappointing in the all communication process.

I strongly suggest #EliteSingles makes clear and visible announcement and notification on their website that lets say some non famous countries like Latvia is excluded from elite list, obviously they think that there are no any professional people in Latvia, just uneducated individuals.

I mostly wrote this review about the situation, to prevent the confusion about mysteriously disappearing profiles from #EliteSingles. At least in that way I can help people not feeling to be emotionally befriended and rejected. Maybe some of my other contacts will read that and will know the truth, and if I can help in that way at least someone, it is worth my efforts, and I do not think that I am not the first and definitely not the last one.

Thank you #EliteSingles for ruining my experience!

Date of experience: August 16, 2021
California
1 review
2 helpful votes
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I tried Match and Eharmony with pretty good success (apx 5% scammer experience) in meeting compatible and quality people. I thought I try EliteSingles thinking/hoping it might be better than Match or Eharmony for meeting more educated and professionally established partner like me. Instead, in the first 3 weeks, 80%+ of the contacts were scammers (2 in one night). I got so tired of reporting them that I just cancelled the service. Even the seeming real person matches I got were NOT compatible matches in terms of professional status or education. And they make the cancellation process so confusing and deleting your profile even more difficult. So I had to delete all my pictures and tried to edit the profile to note that I'm leaving the site overtaken by scammers. But the site is just keeping my edited profile in review instead of publishing. Terrible site. Stay far far away.

Date of experience: August 11, 2021
California
1 review
22 helpful votes
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Waste of time and money
August 12, 2021

Too many people contacted me that live hours or states away despite the 30 mile radius I set. Their customer service is poor. No one called or emailed back when I expressed my concerns. They'll take your money up front fro 3 months with no refunds possible, even after you are given a poor quality service. Don't do it!

Date of experience: August 11, 2021
Canada
1 review
0 helpful votes
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This company is nothing more than a common criminal taking your money. The site/app quality is $#*! and the service is ten times worse - if you can manage to get a hold of anyone.

Save your money. Go out and meet people in real time.

Date of experience: August 6, 2021
Colorado
1 review
0 helpful votes
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Scam
August 2, 2021

I've been trying to cancel my account and it won't take my password, trying to reset it and it tells me it's incorrect. The call center is supposedly temporaily closed down. I have a new debit card and credit card number so I'm sure
they won't be will be able to charge my account.

Date of experience: August 2, 2021
Ohio
1 review
3 helpful votes
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Don't bother
July 31, 2021

Don't bother wasting your money on this site, you are better off looking for potential matches on popular sites like Hinge, Bumble, etc. I made the mistake of trying something different due to my age but that was a big mistake and a waste of over $100. There are very, very few 'elite' singles. I have a graduate degree and asked for individuals with a similar education but that didn't happen and still doesn't. I am trying to be careful here and not be condescending to other people and their background. It's not what I am looking for and am not happy with wasting money on a site that definitely has false advertising.

Date of experience: July 30, 2021
Georgia
1 review
0 helpful votes
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Avoid at all costs
July 21, 2021

This site is a joke! Of course they offer a "Free" profile, but once you fill out their "personality test" and answer their questions to fill out your profile, YOU CAN'T SEE YOUR MATCHES! They blur out the pictures until you pay for their premium subscription. I was told you had 3 days after you paid to cancel your subscription as long as you had not emailed anyone. So, I gave it a try. Here's my experience. Most of the women within 100 miles of me only posted 1 picture and filled out only 1-3 questions. I had two email and 4 smiles within the first 48 hours of signing up. Oddly enough, 3 of the profiles were no longer active by the time I subscribed. Seems a lot of these dating sites have bots or fake profiles that send new profiles fake likes, smiles and messages to entice them to pay for the subscription. EliteSingles has been the worst pay site I've experience for being able to search of matches. They only send you a group of matches daily. Plus a "have you seen" that seemed to have nothing to do with the search options I selected. For the cost, limited matches, horrible matching options, I would avoid eliteSingles and go with one of the other bigger, well known sites.

Also, their customer service was almost impossible to find to ask questions. I had to do a Google search and finally found a way to email them. They were helpful and answered questions quickly once I found a way to contract them.

Date of experience: July 21, 2021
Florida
1 review
1 helpful vote
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Horrible app and website. Cannot get in touch with anyone for a refund. They sent me a survey link upon cancellation and it said survey not available or link may have expired. Steer clear of this app/website!

Date of experience: July 14, 2021
Minnesota
2 reviews
7 helpful votes
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Difficult
July 14, 2021

Difficult. Difficult to navigate, find help, and Especially service. I did cancel and they turned around and threatened me with Collections for lack of payment.

And disappointed. I was 49 when I joined and they shared my profile with their other company Silver Silvers. Or something! So constantly got hit up by 60 year old, retired men from out of state. So disrespectful and annoying.

This company is making a ton of money and exploiting retired men. Disgusting..

Date of experience: July 13, 2021
Canada
1 review
0 helpful votes
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I wish that I had done more research before I spent $250 on a 6-month membership. This is the lamest dating site I've ever used. I feel like a fool for throwing my money away. There is nothing "elite" about this site except that you have to have a few hundred dollars to flush down the toilet.

One thing I really don't like about this site is its limitations, and by that I mean the tightly limited answers to the personality test. Because of the lack of available answers, I believe that I ended up looking like something I'm not and they matched me with people who aren't to my liking. It's ridiculous. When I went to cancel my subscription, the system asks why and again, offers few options. To my mind, this site is a bull$#*! scam that takes the money and runs. Don't do it!

Date of experience: July 13, 2021
Virginia
1 review
1 helpful vote
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Hilarious.
July 9, 2021

This site is a joke. Most accounts are fake, and the few actual humans are the last people on Earth you want to date. My advice is work out, buy good clothes, eat healthy, and start being social. The best women I've ever met are coworkers and friends of friends. Online dating is a scam.

Date of experience: July 9, 2021
Connecticut
1 review
1 helpful vote
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You have to pay a membership and then that is the end of the relationship with this dating site. They allow men to post without photos so you who have paid to join have to ask for the photo which in most cases is a waste of time. What am I paying this site for when I have to do all of the work.
The site is difficult to contact
Of course they send you people from all over even though that is not what you are looking for. This site is a waste of time and money.

Date of experience: July 2, 2021
California
2 reviews
0 helpful votes
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Don't waste your money. Several profiles appear to be fake. Once I unsubscribed from auto renewal, the number of "matches" I received dwindled to none. Refunds can ONLY be requested within 3 days of original subscription. The site is ver one-dimensional.

Date of experience: June 24, 2021
New Hampshire
1 review
0 helpful votes
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Scammers abound. Most profiles have ONE pic. Most matches are far away. Its too expensive and a waste of money. No way to see who has been active and when. I know of one person personally who has not been active for over a year yet she showed up in my suggestions. WHY WASTE MY AND OTHERS $$ WITH NON ACTIVE PEOPLE?!

Date of experience: June 23, 2021
New York
1 review
1 helpful vote
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I live in NYC and would have thought opportunities to meet nice men would have been abundant. That hasn't been the case. What I have been matched with or discovered were numerous fake profiles, contact from others on the other side of the country, and generally a lot of no responses from those I reached out to. I assume this is due to one of two reasons. I wasn't perceived as a match to those I attempted to contact, or they were no longer an active member. The cost of this site is very prohibitive and honestly a total waste of money. I'd have better luck standing on a corner or bumping into someone at the market. Try if you like as this is just my experience. Who knows... maybe I'm a monster and just don't want to accept it.

Date of experience: June 21, 2021

From the business

EliteSingles.com dating? Join one of the best online dating sites for single professionals. Meet smart, single men and women in your city!


elitesingles.com
Dover,, Delaware, United States
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