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EliteSinglesReviews 556

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EliteSingles Reviews Summary

The company faces significant criticism regarding its dating service, with numerous customers expressing dissatisfaction over the prevalence of fake profiles and scams. Many users report that the matching algorithm fails to align with their preferences, leading to irrelevant connections. Additionally, complaints about poor customer service and inflexible cancellation policies are common, with users feeling trapped by their subscriptions. While some reviews acknowledge initial positive experiences, the overwhelming sentiment reflects frustration and a sense of being misled, indicating a need for improved transparency and user safety measures to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
220
value
230
quality
228
This company does not typically respond to reviews
Alabama
1 review
6 helpful votes
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Bad Scammer Site
March 26, 2022

Far too many scammers each night! I get bombarded with fake messages from women 30 years younger than I am. If they exit! Worst site of those I've tried.

Date of experience: March 25, 2022
Oregon
1 review
10 helpful votes
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"Elite Scams"?
March 24, 2022

RUN! The site is clunky, and I receive 1 or 2 scam messages on a DAILY basis (see example below). People I message never respond (OK, may not be a "looker"...), and the few who "like me" live thousands of miles away and haven't read my profile. There are a lot of men on this site with high school diplomas, and not the educational minimum promised. This site is a waste of time, but more than that, it leaves me with an uneasy feeling that I have been duped and that my identity could potentially be compromised.

Date of experience: March 24, 2022
Illinois
1 review
0 helpful votes
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FAKES are the Vast %
March 23, 2022

Elite singles has far more fake, spam and phishing profiles than real ones on my account. In the week or so I've been on I've had maybe one at the most legitimate messages daily and somewhere between 3-5+ daily fake messages. I have had very good luck with very few fakes and scams and spam on Match and on Zoosk. My friend heard it was a good site. But, Elite singles in my opinion is horrible! I've reported every single one, I message them to complain and ask for a refund and they just deflected and defended.

+1
Date of experience: March 23, 2022
California
2 reviews
0 helpful votes
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This site does nothing to control fake profiles. There are so many fake profiles that it is hard for you to sift through any legitimate profiles that you would consider dating. I've had more than 75% of the messages I get have an email or a phone number on their profile picture to respond to which ends up being a scam for money. I have repeatedly asked the site to do something about this and to improve their security or detection of fake profiles. They only respond with form emails they give me some stupid Set of instructions to get me nowhere. Save your money as you will not be happy with the customer service or the way to say is monitored. Tell all your friends not to use this site. They do not deserve to get any money and I don't believe that they have as many new members that they say

Date of experience: March 22, 2022
Hawaii
1 review
9 helpful votes
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Bull$#*! Dating Site
March 19, 2022

Avoid at all costs. If you think this is an 'elite' site, think again. It's infested with fake profiles, run by an algorithm that will pair you up with 'potential partners' thousands of miles away. You may even receive a few from the wrong gender! Why? Because Elite Singles is a money mill. The owners(whoever they are) don't give a $#*! about finding you a partner - once you've paid, you're on your own. Members can join for free if they restrict themselves to a 'smile', so you will be inundated with 'smiles', and left to ponder whether to call the cell number scrawled under their photos. It's tawdry, it's sleazy, and it's a rip-off.

Date of experience: March 19, 2022
Germany
1 review
0 helpful votes
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ATTENTION: SCAM!
March 18, 2022

After registration and paying the premium membership it turned out: there are NO highly educated or sophisticated people. NOT at all as promised. Feels like a very cheap dating app.

After requesting a refund: NO response at all. No way to get my money back.

Date of experience: March 18, 2022
Maryland
1 review
1 helpful vote
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Waste of money and time. Every person that has contacted me has been from somewhere several states away and within a day or so of contacting me, I have received a security email from Elite Singles saying that they are investigating the user that contacted me. Every single one that has contacted me!

Date of experience: March 13, 2022
South Carolina
1 review
0 helpful votes
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Don't do it. No one responds to you. You click on a profile the criminal staff responds to you. Someone please throw these A**holes in jail please. Profiles are fake and inactive.

Date of experience: March 12, 2022
New Mexico
1 review
1 helpful vote
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Mar 8,2022
Joined as a Premium Member then shortly thereafter observed a scam pattern of being furnished many attractive model looking persons showing an interest but no response. These people interested mostly resembled European models. The numbers were greatly disproportionate the area of interest. I simply wanted OUT of the website, & tried to take my profile OUT. Their system simply would not let me. I've noticed other observers state that they do not have that many members, thus I suspect that they keep everything they can. I rate this site less than 1, and will file complaints to the US FTC & FCC litter8

Date of experience: March 8, 2022
Florida
1 review
0 helpful votes
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IM 73 yrs old and getting women that live far far away from me and there ages anywhere from 30 to 50 tears old and posting the phone numbers on the photos! IM from Daytona and posted that I want no more than 50 miles traveling from me. IM getting women from the mid west any where from 500 mile to 3 thousand miles. So I wasted my time and money with this SCAM crap! BEWARE!

Date of experience: March 8, 2022
Colorado
1 review
0 helpful votes
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The links to the daily match don't work. All the matches are from different states or 100s of miles away from me, in spite of my preference of no more than 100 miles. I am so sorry I wasted time and money on this site, which came from clicking a link about intelligent singles. Ha! Should have stuck with eharmony.

Date of experience: March 8, 2022
California
1 review
0 helpful votes
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Don't Do IT
March 6, 2022

The worse dating website ever! Plus there is no customer service to call. They overcharged me, they promised to refund it. Instead, they charged me again. Now I have to dispute with my credit card.

Date of experience: March 5, 2022
Louisiana
1 review
0 helpful votes
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AWFUL
March 3, 2022

This site was recommended by a friend but have been so dissappointed. The "thorough" personality quiz is so generic that it does not discern any true characteristics and traits one may be looking for in a partner. You can match with anyone in an age range - and I placed a limited mileage for searches but have been getting "likes" and matches from all over the U.S. Although this was my first try on online dating, I can tell when a bogus message is sent. I do not recommend this site.

Date of experience: March 3, 2022
New York
1 review
1 helpful vote
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Terrible quality
March 2, 2022

Women: Don't waste time and money on this service.
Poor qualify men. Minimum searching distance is 50 miles! Cant see pic unless subscribed on min 3 months and once I saw pics. It was nightmare! Bad vibes. Can't get money back. It's horrible

Date of experience: March 1, 2022
New York
1 review
0 helpful votes
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Fake profiles
February 28, 2022

7 phishing and fake messages in the past hour. Frequency increasing since start of 2022. Calling customer care is totally frustrating.

Date of experience: February 28, 2022
South Africa
1 review
0 helpful votes
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Horrible service
February 28, 2022

I tried to deactivate my account and they went on to try to debit my bank account twice when I never ever wanted the paid service. I wanted to deactivate my profile because I cannot afford it and they still try to debit my account. I want a refund for failed debit order fees on my bank account because of this debit I did not authorize! This is totally inexcusable!

Date of experience: February 28, 2022
Arizona
1 review
0 helpful votes
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Customer care hard to get to but it does work
February 23, 2022
Updated review

I still don't like the site! But, I sent and email asking for a refund and got it. Very thankful. Wish I would've copied the email and phone number for everyone out there. Not so easy to find. But, they are there. Good luck!

Date of experience: February 22, 2022

Awful
February 21, 2022
Previous review

I thought I researched dating sites; I thought this one would be ok. It's awful! My first matches were like something from the movie 'Deliverance'! Once I found refund button & I tried to use it, but it just spins. They have a Q&A area and it says it's all EASY! Easy to cancel, easy to get a refund. Customer service is closed so far supposedly will be open tomorrow (3 day weekend) but you only have 3 days to back out. No email. No forms. Don't ever sign up for this site. Seriously!

Date of experience: February 21, 2022
New Jersey
1 review
0 helpful votes
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Use refutable well known websites. This site just take your money and gives you "0" service! Most of profiles are fake scammers! And the 1% that is not won't match your criteria.

Date of experience: February 19, 2022
New Jersey
3 reviews
6 helpful votes
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From CA - I cancelled the day after renewal by auto payment. I disputed the cc charge after the company refused to issue a credit. Site was a disappointment and I never used for last 5 months. I am now receiving threatening collection and legal emails. Buyer Beware of their ethics and questionable tactics. There are no credits or proration based on date cancelled. The most recent threatening email will go to consumer protection agencies and BBB.

Date of experience: February 18, 2022
Arkansas
1 review
2 helpful votes
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Many dating sites that I have used have a dedicated customer service number but, EliteSingles does not. I'm running into issues with the "explore" function but, have had not found any helpful answers provided by other members. If your spending good money to use there website then they need to apply some of that money to a dedicated telephone customer service department.

Date of experience: February 17, 2022

From the business

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elitesingles.com
Dover,, Delaware, United States
+122