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Elite ApplianceReviews 393

2.7
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Elite Appliance Reviews Summary

Elite Appliance has a rating of 2.7 stars from 393 reviews, indicating that most customers are generally dissatisfied with their purchases. Elite Appliance ranks 11th among Home Appliances sites.

service
3
value
3
quality
3

Instant Feedback

821 reviews
Jane F.
1 review
0 helpful votes
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Eddy took order
May 8, 2019

Eddy took order. Great service. Very satisfied with his ability to assist me. Thank you! We had tried to order from Home Depot but they could not install till later. Then we tried Nebraska Furniture. They were absolutely no help. Elite was perfect. Thanks again.

Date of experience: May 8, 2019
Nicholas N.
1 review
0 helpful votes
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Jeremy went out of his way to help me in a bind! Thank you!

Date of experience: May 5, 2019
James L.
1 review
0 helpful votes
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Awaiting missing burner screw that was ordered.

Good experience, had specific unit and express delivered the next day.

Excellent follow-thru

Date of experience: May 4, 2019
Robjn M.
1 review
0 helpful votes
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Incredible service in sales and delivery
May 3, 2019

Incredible service in sales and delivery

Date of experience: May 3, 2019
Olivia A.
13 reviews
0 helpful votes
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April 25, 2019

Date of experience: April 24, 2019
John O.
1 review
0 helpful votes
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The Stove Manual was not included in the shipment. James promised to arrange for one to be mailed to us. We have not yet received it.

Date of experience: April 15, 2019
gloria M.
2 reviews
0 helpful votes
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Outstanding service and jeremy cash from the sales department was great to work with

Date of experience: April 7, 2019
Natalee M.
1 review
0 helpful votes
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Everything was great except the delivery options were not explained properly. I spent a lot of money and purchased a whole suite of appliances and they were shipped by Fedex. Fedex sent one driver and wanted to drop off all my appliances in a culdesac 1 mile from my home and expected me to get it to my house.
The second time they came they still only had one prison to deliver all the appliances I purchased. The driver had to coe back at the end of day with another driver plus with my help to get the appliances into my garage.
For the money i spent you should have had a least 2 men who could easily get these delivered to me. Fedex should also not take jobs for the refrigerators/ freezers. They had to lay these sideways when on palate and palate cart to get them in my garage. It is crazy to expect 1 person to handle this size and weight appliance. Fedex also have a 7 hour window delivery time, again also crazy. I paid someone to be at my place for first time delivery was supposed to take place. People need to work to pay for these appliances. Fedex should be able to give you a 3 hour window.

Date of experience: April 5, 2019
RJRusso K.
1 review
0 helpful votes
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We dealt with Eddie McBroom and Jeremy Cash
April 5, 2019

We dealt with Eddie McBroom and Jeremy Cash. They were outstanding individuals who got us the product we needed, demo the Meile products, then found product at the price range we were looking for. Jeremy even helped us after hours on a Friday at 6:30pm from his car, to get our New Meile washer to engage its opening software program. He did it by phone.Just over the top service.
Our delivery driver Kevin was just as helpful and courteous. Arrived on time as well. Well done. He even took the pallets and boxes away. Perfect!

Date of experience: April 5, 2019
Edward V.
14 reviews
0 helpful votes
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April 4, 2019

Date of experience: April 4, 2019
Sam v.
1 review
0 helpful votes
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Jeff's D man!
March 14, 2019

Jeff's D man!

Date of experience: March 14, 2019
Karen H.
20 reviews
0 helpful votes
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March 14, 2019

Date of experience: March 14, 2019
Spencer V.
1 review
0 helpful votes
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Jeremy Cash was my main point of contact from sales to delivery. He was extremely responsive and very helpful throughout the process. Delivery went well and Jeremy even helped with that. Very good overall experience with Elite.

Date of experience: March 1, 2019
Samuel Y.
15 reviews
0 helpful votes
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February 28, 2019

Date of experience: February 28, 2019
Chris N.
5 reviews
0 helpful votes
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Thanks Eddy for the great service!
February 28, 2019

Thanks Eddy for the great service! Great communication and followup! Will buy from Eddy at Elite again!

Date of experience: February 28, 2019
Maria C.
1 review
0 helpful votes
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It took 3.5 weeks for delivery and that is because I called in. Nobody called me to say there would be
Delay.

Date of experience: February 25, 2019
Peggy M.
1 review
0 helpful votes
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Good
February 20, 2019

Good

Date of experience: February 20, 2019
Terry Y.
15 reviews
0 helpful votes
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February 19, 2019

Date of experience: February 19, 2019
Karen B.
1 review
0 helpful votes
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Everyone I spoke to was very helpful and nice!
February 14, 2019

Everyone I spoke to was very helpful and nice! Would defenitly recommend!

Date of experience: February 14, 2019
Brian I.
20 reviews
0 helpful votes
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Brian, the sales representative I worked with, was awesome. He was knowledgable and helpful throughout the process. I am grateful.

Date of experience: February 14, 2019