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ElectronicsForce

Overview

ElectronicsForce has a rating of 3.9 stars from 676 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ElectronicsForce most frequently mention customer service, new phone and business days. ElectronicsForce ranks 242nd among Mobile Phones sites.

service
120
value
117
shipping
117
returns
108
quality
115
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3,161 reviews
How would you rate ElectronicsForce?
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Pennsylvania
13 reviews
60 helpful votes
Follow L S.
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Ordered a new Samsung just before the holidays... Not only did I receive the incorrect model, this one was damaged, dirty, and packed with no charger nor instructions, in a dirty, generic Samsung-labeled box! Immediately called them, and the guy claimed a fast refund including my postage cost. Gave them a few days, but I called them for my refund... They only refunded the price, w/o the postage as promised; am ticked because I paid extra for insurance too. Writing this off as bad experience - never to order from these fraudulent sellers again - they have 2 sites selling cellphones. (PS: Am glad to find this site - another one I posted removed my complaint, and demanded a copy of my receipt, didn't even claim that they would re-post my comments... Even "comment" sites are corrupt!)

Date of experience: February 24, 2015
New York
1 review
4 helpful votes
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Ordered and paid for a phone worth around $250. They sent me a phone worth over $500. Unfortunately for me I brought this to their attention and tried to do the right thing. Still no new phone, weeks later. Shamefully poor customer service and quality control. They blatantly lie to your face about tracking numbers and arrival dates, wasting even more of your time. Far and away the single worst customer service experience in almost 20 years of buying stuff on line. My crime was doing the right thing, my reward has been weeks of run around. If I trusted them to give me the FULL refund including my shipping fees both ways I'd have already cancelled the order and gotten my money back. I am about to go give them an F- at BBB.

Date of experience: December 23, 2014
New York
1 review
0 helpful votes
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These guys have been all great overall and it would love to buy again from them! The only one star less is because of their shipping carriers that they used to ship my package with and it took some time. But non the less everything came as advertised.

Date of experience: November 22, 2022
New York
1 review
0 helpful votes
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Great process.
February 22, 2021

Stunning experience and great customer service from such a small business. I've dealt with many companies before like Amazon and eBay but electronicsforce are the best when it comes to selling phones to the public.

Date of experience: February 20, 2021
Kentucky
1 review
2 helpful votes
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Shipping
November 25, 2022

I ordered a phone on Tuesday 11/22/22 and paid extra for 2 day shipping. I received the tracking information and it showed I won't receive until Monday 11/28/22. When I called to check they said 2 business days. Seriously! Postal services works Friday & Saturday. What the heck. Not happy about the long wait. 2 day service should be 2 day Postal service. I get it that Thursday was a holiday. But, 2 days is 2 days...

Date of experience: November 25, 2022
New Jersey
1 review
0 helpful votes
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Good company
May 19, 2020

Good company but it takes them a whole week to process orders. Even if you pay 3 day shipping it will still take them time. Non the less I'm satisfied with what I paid for.

Date of experience: May 18, 2020
New York
1 review
0 helpful votes
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Excellent!
December 24, 2023

Just had my order come in from them today, called them to make sure I know what I'm getting because some people online claimed that they have not received what they purchased and asked for, but gladly mine came as advertised brand new in the box. The router Hotspot that I bought from them works perfectly well with my at&t service that I use for work. All and all I'm extremely happy and might consider another purchase from them in the future.

Date of experience: December 23, 2023
New York
1 review
0 helpful votes
Follow Sarah C.
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I recently had the pleasure of purchasing a brand new cellphone through Electronicsforce.com, and I was exceptionally impressed with the quality of their service. The website was easy to navigate and the selection of phones was incredible. What made the experience more outstanding was the excellent customer service I received. All my questions were answered in a prompt and informed manner, and the sales associates were always very helpful and attentive. The whole process from start to finish was efficient and stress free. I would highly recommend Electronicsforce.com to anyone in the market for a new cellphone. They truly offer an unbeatable shopping experience that is hard to beat.

Date of experience: August 31, 2023
New York
1 review
0 helpful votes
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The best retailer!
June 17, 2023

I recently bought a hotspot from Electronicsforce.com and I'm very pleased with my purchase. The website was easy to navigate and had a great selection of products to choose from. The prices were very competitive, and they even offered free shipping on certain items. The hotspot I purchased arrived quickly and in great condition. The customer service was also excellent. The staff was friendly and knowledgeable, and they answered all my questions quickly and accurately. Overall, I had a great experience shopping at Electronicsforce.com and would definitely recommend them to anyone looking for quality electronics at reasonable prices.

Date of experience: June 17, 2023
New York
1 review
0 helpful votes
Follow Asher R.
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I recently had a great experience with ElectronicsForce.com. I ordered the new Samsung Galaxy S9 with an extended warranty, and everything was quick, easy, and incredibly helpful. From the moment I placed my order, all the way through delivery, their customer service was prompt, friendly, and knowledgeable.

The product arrived on time as promised, in perfect condition. It was easy to set up and their extended warranty was incredibly comprehensive. I was very pleased with their coverage and their responsiveness to any issue I had.

I would highly recommend ElectronicsForce.com to anyone looking for quality electronics and reliable customer service. Not only did I receive a great product, but the service and support exceeded my expectations.

Date of experience: September 14, 2023
Massachusetts
1 review
0 helpful votes
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The absolute best!
June 23, 2023

I recently purchased a cellphone from ElectronicsForce.com and I could not be happier with the service they provided. They had a user friendly website and ordering was quick and easy. I received my cellphone on time and in perfect condition. The staff was very knowledgeable and helpful when it came to choosing the right phone for my needs. They made sure I got the best deal and customer service. I highly recommend ElectronicsForce.com and I will definitely be back for future phone purchases.

Date of experience: June 22, 2023
New York
1 review
0 helpful votes
Follow Anthony M.
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Electronicsforce.com has been an incredible resource for me in the past year. As a tech enthusiast, I'm always looking for the latest and greatest products in the electronic space. Electronicsforce.com has a huge selection of phones from big brands and lesser-known names, and I like that they are always adding new products.

The ordering process is incredibly streamlined and easy to use. I've never experienced any issues and the product I've received have been as described. What I especially appreciate is their customer service team. They have always been prompt in responding to my questions and have always been willing to provide solutions when things have gone wrong.

I'm incredibly grateful to have discovered Electronicsforce.com and I will continue to shop there for my electronic needs. I highly recommend it to anyone looking for a reliable and affordable source for electronics.

Date of experience: September 8, 2023
New York
1 review
0 helpful votes
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My 2nd purchase from them and I'm glad that electronics force has been a trusted source for me to buy phones now. Good prices, exceptional shipping rates, and products come as advertised. Would continue to buy again!

Date of experience: October 4, 2023
New York
1 review
0 helpful votes
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I recently purchased a new cellphone from electronicsforce.com, and I am very satisfied with my purchase. The website had a wide selection of phones from all different manufacturers, so I was able to find exactly what I wanted. The prices were very competitive and the shipping was incredibly fast. I received my new phone within just a few days of ordering.

The customer service at electronicsforce was also excellent. Any questions I had were quickly answered and I was able to get all the details I needed before making a purchase. I was even given advice on which phone would be best for me based on my needs and budget.

Overall, I'm glad I chose electronicsforce.com to buy my new phone. The ordering and shipping process was easy and efficient, and the customer service was very helpful. I definitely recommend this store to anyone looking for a new cellphone.

Date of experience: June 20, 2023
New York
1 review
0 helpful votes
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Excellent!
April 22, 2023

Have dealt with them for years and always been happy with everything I have bought from them. My just recent purchase from them is a galaxy s22 ultra, came in as advertised and on time.

Any questions I had Adam and Melvin were always there to provide the utmost customer service. Thank you guys so much!

Date of experience: April 21, 2023
New York
1 review
0 helpful votes
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I have seen many other stores online that are selling phones but they have always been the most reliable merchant I have ever dealt with. Customer service is always on top and shipping has always arrived as expected together with the product. Y'all are awesome!

Date of experience: June 9, 2023
New York
1 review
0 helpful votes
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Based on my own experience with them I can say that I am glad that these guys are legit hardworking people! Got my phone it wasn't exactly the one I wanted tho I'm the mistake here because I purchased the incorrect phone. I have put in a request for a exchange for the same type of phone just different model and they were quick about it all together, both responding to my request and shipping the exchange one to me. Would gladly by again because now I'm extremely happy.

Date of experience: October 9, 2023
New York
1 review
0 helpful votes
Follow Rob K.
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Bought a phone that was broken. They said they would fix it under warranty. Paid to ship it to the company. Weeks went by with no communication. I called and they said it would be sent in the next week. It never arrived. I called and they promised a manager would call. No one called. I called back several times and demanded a fixed phone or a refund. They said I had to pay a $95 charge which was never mentioned before. This company is a scam and will steal your money.

Date of experience: July 7, 2023
New York
1 review
0 helpful votes
Follow Jeffery S.
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First off, talk about fantastic service! These guys know their stuff hands down. Adam was the representative that helped me and got me squared away. Today was the first time I've done business with this store. Went in for an upgrade for the Galaxy s22+ and receivedit in the box as advertised. The entire process was literally seamless due to the excellent services of their purchasepage and shipping. They are very professional, friendly and made sure everything was set for me. Matter of fact every time I've contacted them for anything I've left a happy customer. I'm rarely this impressed with exceptional service so I look forward to being a future and recurring customer! Hope this helps anyone as I don't toss around such credit without serious being impressed.

Date of experience: March 28, 2023
New York
1 review
0 helpful votes
Follow Jack H.
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I recently purchased the Samsung Galaxy A53 from Electronicsforce.com and I couldn't be happier with my purchase. It has all the features that I need and it's easy to operate. The display quality is great and the battery life is good. I'm also enamored with the wide range of color options that the phone offers. The ordering process was simple and I received the item within a few days. I highly recommend Electronicsforce.com for anyone looking to buy a phone or other electronic device. They are reliable and the prices are competitive.

Date of experience: August 11, 2023