eHarmonyReviews 1,177

This is an absolutely terrible site. I paid way too much, and got nothing out of it. Seldom did any matches come through, and it looked like most of them weren't members anyway, so they couldn't contact me even if they wanted to. I was misled by all eHarmony's advertising thinking it's so expensive because it's the best, and I totally fell for it. It is the most expensive, but it has been the absolute WORST site I've tried, and I've tried a lot of them with at least much more success at meeting people.

E Harmony is very deceptive. This is a money making venture which is aimed at trapping unsuspecting customers. E Harmony tried very hard to conceal how you may contact them if you have a problem. They have a feedback icon that is not prominently displayed in the site but they have a disclaimer that says they cannot respond to all feedback. They lie about the process for cancelling one's subscription, One is not able to do so on the website as they say (with some obscure exception or condition)! After spending a long time trying to reach them by phone about a matter, the agent said she had just sent me an email to address it (while we were talking) but I never received it. I thought it was a waste of time to follow up, so I decided to continue since I would have had to pay everything anyway even if I cancelled the subscription. Since then, E Harmony have been sending me only matches that have not been on for over a month. If they send one active match at all, there is no photo. I find it very weird. Something else I found very weird was the moment I asked E Harmony to cancel my subscription, I got a message from a "match" with no picture with a strange message about him not posting his picture because of fear of scammers stealing his picture, then "he" provided a link for his photo with e harmony in the link. The link was not "clickable". Immediately E Harmony smartly sent me a message to say that this person's account has to be closed because it was compromised. E Harmony, do you think the customers are stupid?! I find it rather interesting with the unethical business practices of E Harmony that they are allowed to continue operating. There are many more problems simply do not have more time to spend on this. My advice - it looks great in the ad, but spare yourself the trouble and headache- STAY AWAY FROM E HARMONY.!

I called to cancel my account. There were no "matches" whatsoever. Out of range on my mile setting and completely not anyone i would ever date. Some of these guys looked like they took their pics on a 70s porn site. I was told i signed up for six months, which i did not. With that i talked to laura. She was nice enough but i asked why i was being sent matches outside of my settings. She told me thats how the system works. I informed her i didnt pay to get matches out of my settings. She said they still send matches from about 20 miles further than your settings. The only match i connected with was 6 hours away. So she told me to change my setting to 30 miles and they would send matches within 50 miles. Huh? So i asked laura... If i was a gas company and laid 20 extra feet of line and told her she had to pay for it cuz thats how the system works. How would she like it? Her response... Personally. No. So i asked why i should pay for something i didnt ask for? I then talked to the manager tanner. Im telling you i could do better and i dont work there! His comment "they base distance on zip code". What? Where does it say that anywhere? He also proceeded to tell me that getting matches outside of your mileage setting "it just doesn't happen". Huh? Again. Cancel any credit card you have associated with eharmony or they will continue charging you maybe 20 extra for additional miles you didn't sign up for.

I tried this site a few years back, just like some of the other dating sites when I was serious about dating, but now for quite a few years I have stayed off of any dating sites because they were a complete waste of time and money. This site in particular just made you want to cuss because you would start talking with someone and the conversation was going great and the other person just dropped off of the face of the earth. There were people on there that had no picture of themselves what so ever and were not willing to send you a picture therefore you had absolutely no idea what you were getting and that was just plain scary. Nope. Wouldn't waste time or money on this site because you will only end up with no dates and an empty wallet.

The concept is OK but "playing games" with questions back and fourth doesn't mean there will be any chemistry in the end... ESPECIALLY WITHOUT A PICTURE POSTED. Just a waist of time. In the end what turned me off is that they would not let me cancel my subscription. There is no customer service number and I e mailed them over and over and I still kept getting charged. I put in a dispute with pay pal and still couldn't get my account cancelled. E harmony are not good guys and I'm not sure who the great actor is in the TV ads. I seriously doubt it is the owner of the site.

Horrible site to get around. Very bad customer service. Hard to find help. My profile was defrauded and was told I could get additional time but never was able to get it. No reponse after three attempts

TL: DR: If you want unauthorized charges to your credit card, then go for it!

Pros: I found, at least in the DC area, that eHarmony truly has a good selection of people to meet. I like the guided introductions and didn't have any issues with the dates I went on.

Cons:
- eHarmony will make unauthorized charges to your credit card
- when you contact them about the charges, they will refuse to do anything about it
- when you explicitly tell them you authorize no future charges, they will continue to charge you anyways
- good luck finding their number to call on their site (it's well-hidden)

It's not worth it. Stay away.

Worse dating site ever! Stay away. I could repeat everything other people mentioned in their reviews. Dreadful, tedious, communicating with people is like jumping through hoops. They keep sending me matches that outside my selection criteria. Nothing matches there... age, distance... etc. Most matches have no photo or did not even answer single question or even filled out the profile. How on Earth area they my matches? I think the system just sends you random people, there is no selection there.

Do Not Bother Wasting your Money and Time on Eharmony. What a joke and pathetic site. I subscribed 3 months ago, and even with the 5 daily matches they pick for you, none were in my state, much less compatible. None ever sent messages, and I am a very attractive young woman, so attracting men has never been an issue for me. When I mentioned this site as worthless in my profile, I was sent a ridiculous email from some representative, stating I should broaden my search base, like they tell everyone. Again, save yourself time, money, and frustration and don't sign up for Eharmony. What a joke!

Very confused by all the negative reviews here. I live in the Kansas City area and had no issues with matches. I met multiple interesting and charming individuals, several of whom I'm still friends with, but never really found anyone I clicked with. It just so happened that I met my future wife while I was on eHarmony, but I did not meet her through eHarmony.

But I found the payments reasonable as I wanted to meet women who were serious about relationships and meeting someone. When I did cancel, I received emails asking why and if there was anything they could do to get me back.

Of course, this was about four years ago, so I guess the website could have gone downhill since then, but at the time I was very happy with the service I received.

The commercials and hype about this site make it really appealing. However, after joining I immediately regretted it. There was no one I was remotely interested in for months. I tried to stick it out and log in daily hoping to come across someone. It never happened. I shut off my autorenew and promptly stopped logging in even thought I had paid upfront already. You live you learn. I'm gonna go "bump" into a pretty lady at the corner store now, the chance of getting a date there are probably better.