eHarmonyReviews 1,177

I signed up on eHarmony as I was hoping this would be a site where people more interested in a long term relationship would participate. While looking at the possibility of signing up, a live chat appeared from an eHarmony rep to see if I had any questions and although her responses were boiler plate, I opted to sign up.

That was the last conversation I had with an eHarmony rep, despite contacting them on two occasions and never receiving a response from them. They seem to have placed all their reps in the sales dept.

So, now onto the participating on eHarmony. Of the 30 matches they sent me thus far they are of people who probably are not even active on the site anymore or they are way outside my area or age range. (side note: I live in a city with a population of well over 600,000 within a 10 mile radius of me and if you put that criteria into match.com you will come up with over 1,200 participants) And as I mentioned previously I am looking for a long term relationship but when I hear from a man on eHarmony whose profile writes he is looking for a woman who wears nothing under her a dress or another who write awesome sex as one their hobbies, I surely am not finding the quality I was hoping for. I'm even surprised comments like that are permissable.

In regards to the activity I've gotten alerts that someone is interested but when I go on-line, they just aren't there. There's no profile, no photo, and their name is not even there. Did they ever exist?

They highlight 3 couples repeatedly as successful whenever signing on - I'm thinking they may be the only 3 that have been.

I'm sorry I wasted my money and time. I've mentioned my experiences to others and they echo mine. Wish I had asked around first.

I've been on EH for a while, and although I've seen what looks like plummeting membership (getting matches who've left long ago), I had a new experience with them a couple wks ago. Someone who called themselves Sarah, 51, from Sioux Falls reached out to me. Thru email conversation she looked to write with very lightly broken English, but not quite enough to suspect one of those Nigerian scams. She professed to go on a trip to Cairo Egypt to find some art work for a business she alleged to own, and for 5 days sent daily photos of her posing at this or that artisan's market. Finally on the day she was supposed to leave, she writes and gives me a variant on the old Nigerian scam of being marooned there, hotel mgr holding her passport (they never do) until she settles up and asks for $980. Of course I didn't. But I did say it wasn't appropriate for me to assist. Then, the next day she writes with another even older Nigerian scam that I've seen, saying she'll send me a check to cash, then I'm to cash it and send her the money; in this scam, by the time the bank processes the int'l check, it's 30 days before they discover it's fraudulent, but the scammer's already gotten your money and they move on. I traced the IP addresses of these 2 emails to the Nigeria area, and told EH about it after closing her, but I don't know if they'll do anything or can. There's certain things about the way they write that indicate that they're not from the US or Canada. Anyway, beware! I don't know if this 'Sarah' is actually a blonde or some guy in Nigeria trying to scam EH members.

UPDATE: Get this everyone: I got yet ANOTHER SCAM MATCH. The person wrote to me, a Joan from Los Angeles (probably Nigeria too), who requested EH Mail. I didn't give her any personal info that you can't find on the internet, but five minutes ago EH Customer Relations sent me a msg saying that they've terminated Joan's account because it violated their terms of usage, translated, it was a SCAM ARTIST. My opinion is that EH is getting saturated with scammers now, and I am extremely suspect of all matches unless their public information on the net checks out, like a lawyer, doctor, etc that can be verified.

EVERYBODY BEWARE!

I live in the metropolitan San Diego area. After only 2 weeks of being signed up, I am now receiving daily matches that are out of state because they don't have anyone within a 60 mile radius. Twice now I have seen the same match again. They force you into a minimum 6 month contract. This site is already completely useless to me but there is no customer service number available. I called my credit card company to track down the billing phone number for eHarmony and when I got a hold of someone, she just hung up on me before I could get through my verification information. They should be sued for false advertisement and for taking advantage of people. I will never sign up again.

I signed up for eHarmony with a 6 month subscription. Did not find any luck since my matches were out of state. Since I could not cancel my account online is why I assumed my account would be deactivated after 6 months but I was wrong. EHarmony renewed my membership and charged me for another 6 months. I called about the problem which I was informed that I could have cancelled my account after my last payment but the option was removed when my account was renewed.

On eHarmony they will bombard you with useless emails that just confirm what the website will tell you. If Mark pops up as a match... you will also get an email telling you Mark popped up... expect 30 emails per day. Then, expect horrible matches. I do not like killing animals and all I got were hunting, fishing, camping guys... really? Men holding dead animals in their pics, etc. I called to cancel after 12 days... and they told me too bad, I only had 3 days to cancel so they were going to close my account and charge me a total of 6 months. I got upset with the customer service girl... and they cancelled my account. KICKED me off eHarmony because I upset their customer service girl. It is actually in their terms that they will kick you off for annoying a customer service rep? Really? So... they can provide horrible service and rude customer service people and you are supposed to smile and take it as a paying customer? BEWARE... and stay FAR FAR AWAY!

Only 3 of my matches had photos. The rest are inactive, no photos, incomplete profiles. I was encouraged to expand my search criteria. That enable me to match with people > 60 miles away, for the perfect match with disgusting guys that looked like they took their pics in a rest stop bathroom, wearing pervert crack head expressions in BAD selffie attempts. Many look 10 yrs older that their stated age, with next to nothing in common but oxygen requirements! My neighbors met on E Harmony years ago and married. They looked at my matches and agreed that the quality of the gene pool signed up now has degenerated greatly over the years! I did some creative research and found a few of my matches on Plenty of Fish and Match. Their profiles indicate wanting casual dating but "nothing serious". I thought Eharmony is where you go to FIND serious. No pic losers should be eliminated by the company. They must be money hungry to let anybody join these days. SOOOOO disappointing. Yet So is society's moral degeneration.

Stupid me - I figured if people pay $$$ to join a dating site, it might weed out the scammers and fakes. I was mistaken. This is a total joke. The ONLY people who have contacted me are scam artists that I had to report to Customer Service. I am now clue-ing in much faster when I get an email from some guy who says "you look kind, funny and decent" or quotes some song lyrics. Beware, ladies! ZERO success on here. They send you fake emails/smiles to keep you interested. Total waste of money and very discouraging.

I am just wasting my time and money here. Don't sign up ever! I was so unhappy in just 2 weeks and I called them and told them and I wanted to cancel and possibly get my money back. They refused. It's a bogus site and a rogue company. I wish I would have researched more. Super expensive with horrible cancellation policy. The customer service agents don't know what they are talking about half of the time. The company doesn't care about whether you are satisfied or not. They just want money. Don't do it.

I wrote an earlier review about eharmony and what a dishonest business it is. They lock you into a contract and won't let you out even when you have had only contacts from predators. This has gone on since I joined a couple of months ago and it happened again yesterday. I don't trust any contact I would receive from this site and I'm paying $125 for 6 mths and it won't even let you turn of the auto renewing of this in 6mths. At that time I will contact my credit card if I can't get them to turn that off. So far just miss information about this. Stay away from eharmony

They take your money, don't match you with anyone in your criteria, communication is a HUGE joke!. I did the 6 month membership after the first couple of weeks hated the site but alas you can't just decided to cancel your subscription... NOOOOO you have to pay the damn thing in full or your $#*! is stuck. So I stayed tried a little more still nothing so I went to Match.com and WOW what a difference it was GREAT!. I have met a man from match and we are making a go of things. SO I go to Eharmony once again to cancel my membership and I explain to them that I have met someone that I have a connection with and would like to cancel my membership. Well guess what I got a big NO you have to pay the rest of your subscription and stay on our site, BIG surprise there with all the other reviews I have read. They want your money that's all DON"T give it to them. Go to Match.com, singleparentsmeet.com, anywhere but Eharmony

The site was a joke. I paid for 6 months of subscription and after the subscription was up, I tried canceling it. Unfortunately my phone broke and got a new one, so I forgot my user name/password. So I wasn't able to login to cancel it before it renewed. Finally I got a hold of customer service and told them that I wanted to cancel my subscription. Unfortunately it had JUST renewed 4 days prior, for the amount of $96. They refused to refund it, and the lady was STILL trying to get me to get back on the site! Talk about a waste if time. Customer service is absolutely horrible. The site is horrible. Honestly, I've had better luck on plenty of fish. AND it's free! Please save your time and money. Go elsewhere

I don't know what was I thinking. But sometimes you should pay for an experience.
First I signed up and they asked to pay for all features. Witrhout them you can't use site properly. As they advertised on TV and everywhere (I am amarketing manager and I was fooled too) that their matching system is the best blah blah, focused on quality, not on quantity blah blah...
Ok long story short: I paid and entered beautiful world of online dating... Nothing special happened. They keep sending "matches" which were active over a month ago ( inactive people basically), and their matching system is so great that even sent me my work mate (no we don't match in any sense) as a match.
I tried to ask for a refund during the refund period (there is a 12 or 14 days period), and their Customer Service Advisor has been unbreakable, telling me I should wait for the last day blah blah. He has been so irritating that I said goodbye and thanks. I don't have time for lsitening him. I have tried to delete my profile, but there is not a delete button as advertised.
If they try to take money from me again, I will report them for sure.

I have two friends who met and married their husbands on eHarmony and another friend who got a lot of dates off the site but not a relationship. So I do believe it was a good online dating site-about 5 to 10 years ago. The first time I tried it, in 2009 or 2010, I was rejected. Not one of their millions of users was a match for me.

A couple of years later, I tried again. This is how I learned online dating companies use fake profiles when I received nearly identical profiles with English and Spanish versions of the same name three days apart. Then as soon as I cancelled, I received a match who was too good to be true, who quickly went through the steps to get to open communication, (but ignored my request for a picture), and then disappeared when I didn't renew my subscription.

EHarmony was having a "free communication" weekend last year at Easter so I signed up again, but this time didn't pay. I didn't realize that I wouldn't be able to see any of my matches pictures during the weekend unless I paid, so all the profiles read pretty much the same. Again, two almost identical profiles were sent my way; this time, the only difference was the suburb they live in.

I kept my account active (but unpaid for) for 6 months. In that time, I had 9 profile views but no one attempted to contact me. The majority of the matches I received came with the banner they were "just outside" my settings. The few that didn't have that banner, who were supposed to be great matches, should have had it.

Unlike others, the one time I did pay, I didn't have a hard time cancelling my subscription, but that was also about 5 years ago.