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eFlorist UK Reviews Summary
The company exhibits a notably poor reputation among customers, with widespread dissatisfaction regarding product quality and customer service. Common complaints include the delivery of wilted or incorrect flower arrangements, significant delays, and inadequate support when issues arise. Many customers express frustration over the lack of communication and unresponsive customer service, often feeling dismissed or ignored. While a few positive experiences were noted, they are vastly outnumbered by negative feedback, indicating a pressing need for improvements in both product quality and customer relations to restore trust and satisfaction.
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Ordered flowers to be delivered to the hotel my mum is staying at its her birthday today and they have not been delivered not happy
Have ordered a few times. Recipients always happy Would highly recommend eflorist I ordered today for a birthday present
I ordered a letterbox delivery yesterday which has arrived today and is absolutely nothing like what I ordered. Please see pics attached. It's extremely poor & I'm not happy, it's actually embarrassing to have sent this to a friend!
Didn't get the chocolates and vase it was for my friends 50 th birthday. I would like the rest of my order to be sent to the address that was given or a refund ASAP.
Ordered on line really easy delivered next day. My friend loves them came with chocolate and a card
Can't believe I paid £28 for these for my mums birthday they didn't arrive until 5pm which was disappointing and hardly any flowers in the bouquet I've had much better from Aldi for £5 when she sent me a photograph I couldn't believe it she'd go crazy if she new how much they cost
Have used eflorist UK on many occasions and have always had Happy recipients. My go to online florist
Thank you for beautiful flowers Very good quality and fast delivery. Guarantee I will order again for next time. Thank you very much
Always found eFlorist to be brilliant at their supply of flowers, great quality and also very good value on price. Recommended over some "top range" brands out there.
I have used eFlorist a few times now and have never been disappointed. Great flowers, great service and a great price What more can you ask for
The flowers are always beautiful upon delivery, nice and fresh. This is the only website I order my flowers from :) never have been disappointed
Ordered some flowers but got in contact to let them know the address was incorrect. Took them over a day to come back saying they couldn't find the order. No response since but flowers delivered to the wrong place!
I order some flowers from Western Australia to be delivered to my mother in law in the uk. The service was fantastic, they communicated and the flowers were delivered super quick. My mother in law absolutely loves the arrangement. Thank you so much. Would definitely recommend and will certainly be using their services again in the near future.
Your company is $#*! Could not change the address on my order Will never use you again Strange you can't ring the Currier and give him the right address
I have always had great feedback from the recipients I send flowers to. Eflorist is definitely my 'go to' any time I send flowers, they're Always good quality, fresh flowers.
As always when i order its very easy service and reliable.
Not sure how many times i have ordered from here but never been any issues so far.
Thank you
Thank you for such a splendid service received email following day to say I had forgot to add my name and would I like them to inform recipient our wold I care to inform them myself, will definitely continue to use eFlorist
Easy to use and plenty of choice for everyone's budget.
Delivered on the day of choice so was pleased.
Would recommend.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members