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eFlorist UK Reviews Summary
The company exhibits a notably poor reputation among customers, with widespread dissatisfaction regarding product quality and customer service. Common complaints include the delivery of wilted or incorrect flower arrangements, significant delays, and inadequate support when issues arise. Many customers express frustration over the lack of communication and unresponsive customer service, often feeling dismissed or ignored. While a few positive experiences were noted, they are vastly outnumbered by negative feedback, indicating a pressing need for improvements in both product quality and customer relations to restore trust and satisfaction.
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I have order from eFlorist UK for a long time and have had nothing but amazing service from them, flowers are stunning and service is top quality. Always highly recommend.
I ordered flowers, vase and card for a friend who was having an operation.
I ordered these in the morning for same day delivery and they arrived a couple of hours later.
My friend was overwhelmed and loved them too. Was hard to pick all of the displays are beautiful.
Thank you for a great services.
Kind regards
Annie
Beautifully arrange basket, only one criticism that they arrived quite late in the evening, otherwise all very professional and good quality flowers
It Was so easy to order a bouquet of flowers for my special friend for her birthday. Prices are reasonable. Will recommend eflorist to all my friends.
Hi I ordered a bunch of roses and they did not look anything like the pictures on the website nor the description they also arrived half dead and wilted, very disappointed in this order to say the least!
Great flowers that were delivered on time and excellent value!
Both the recipient and myself are extremely happy!
Very easy to navigate the site. Great prices and also efficient delivery! Many thanks, team eFlorist
I usually order red roses for family and friends. Every time I've ordered they've come looking beautiful. Never had any problems.
Ordered for the first time for my Mum's birthday. Absolutely amazing bouquet, great service. Fantastic value for money.
I used this service for the first time yesterday. I wanted a same day delivery for my daughters birthday! The flowers were fresh, amazing colours, beautifully presented and arrived so quickly. Thank you for this service which I will be using again in the near future ;)
Anniversary flowers. Beautiful flowers however arrived at 645 at night. 3rd time used eflorist - hit n miss. 1 st time delivered to wrong address. 2 nd ok 3 rd delivered too late in day. Suggest they change their delivery supplier. They seem to be issue. Will use local florist from now on
Although i was happy enough with the delivery and flowers i was not at all happy with the after sales service. When making my latest purchase online from eFlorist i made payment then immediately remembered that i forgot to put the delivery date in. Try though i tried eFlorist refused to change the delivery date meaning the recipient had her Birthday flowers delivered almost 3 weeks early. I felt a complete fool and although it was my fault by forgetting to put the delivery date i wanted, i fail to see why eFlorist could not change the delivery date even though i did order online. I was and still am not at all happy why eFlorist could not change the delivery date and it's about time they did something to rectify the situation. Afterall i doubt i'm the only customer to have made this mistake and eFlorist were certainly happy enough to accept my money!
I always order from eflorist now they always provide quality flowers and the Mrs loved them! Which is the most important thing. Delivery next day was perfect and on time. Really happy will definitely recommend to others.
Had to send flowers quickly. Found the site easy to use and the flowers were great, Did the job very well.
Will definitely use this service again. Thank You.
First time ordering from here and i was so pleased with how well the flowers was packed my freind who they was for absolutely loved them and fab that they came with free chocolates also paid for a teddy bear which was very cute, will definitely be ordering again picture doesnt do it justice
No arrival for birthday. I requested flowers for. No help on message either. Unhelpful, unreliable.
Booked for a birthday delivery, but day after delivery date, still not arrived. Very embarrassing trying to explain to my elderly mother that I had not forgotten her birthday! Will not be using again.
Some of the best flowers I've seen. Got them delivered for my mum once and she loved them. Definitely suggest if your looking to get flowers delivered. Some of the best I've seen!
Quick, easy and reliable. Ordered for the same day and they arrived sooner than expected. I'll definitely be using the his service again.
Excellent service, ordered on the Sat and flowers were delivered on the Sun. My friend was delighted with the flowers.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members