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eFlorist UKReviews 2,125

2.9

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eFlorist UK Reviews Summary

The company exhibits a notably poor reputation among customers, with widespread dissatisfaction regarding product quality and customer service. Common complaints include the delivery of wilted or incorrect flower arrangements, significant delays, and inadequate support when issues arise. Many customers express frustration over the lack of communication and unresponsive customer service, often feeling dismissed or ignored. While a few positive experiences were noted, they are vastly outnumbered by negative feedback, indicating a pressing need for improvements in both product quality and customer relations to restore trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,246
value
1,237
shipping
1,171
returns
324
quality
1,137

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Best service about
November 7, 2021

Having used eflorist before with great success I had no problem in using again for my aunts 75th birthday and included the chocolates she loved them and has since used them herself. The service, ease of how to use online and the rapid service only added to the amazing selection and display of flower received would recommend to anyone and would definitely use again

Date of experience: November 6, 2021
GB
1 review
0 helpful votes
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DO NOT ORDER!
November 6, 2021

Very poor flowers, worst than a supermarket. I am very disappointed, really upsetting how bad these flowers are and how small the bunch was! Stay clear!

Date of experience: November 6, 2021
GB
1 review
0 helpful votes
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Excellent service quick efficient beautiful fresh flowers just stunning, bought the flowers for a birthday present and the free chocolates where an extra treat

Date of experience: November 6, 2021
GB
1 review
0 helpful votes
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Excellent
November 7, 2021

Ordered a plant for friends who had just moved to their new home really pleased with it. Easy and clear website plus prices for all budgets. Will definitely be using again.

Date of experience: November 6, 2021
GB
1 review
0 helpful votes
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Perfect service!
November 7, 2021

The flowers looked amazing my mother in law was super happy florist team done a great job making someone's birthday very special the extra chocolates (witch was for free) was an amazing add to a wonderful surprise

Thank you for your service great delivery

Date of experience: November 6, 2021
GB
1 review
0 helpful votes
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Dogs apology
November 7, 2021

A really easy app to use. No delay in being able to make the order. Hopefully apology will be accepted

Date of experience: November 6, 2021
France
1 review
0 helpful votes
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Beautiful flowers
November 7, 2021

They were for a gift and I was told they were beautiful. They were really a full bunch and smelled amazing. Plus a free box of chocolates and a gift note too.

Date of experience: November 6, 2021
GB
1 review
0 helpful votes
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Good service
November 7, 2021

Very prompt good service. My friend was very happy with her flowers. They really cheered her up.
Thanks

Date of experience: November 6, 2021
California
1 review
0 helpful votes
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Yea
November 6, 2021

Very good g this is to help you with your own health issues lol I don't know what you want me but you need me too much love love baby baby girl baby love love baby baby girl baby baby boy baby baby love

Date of experience: November 6, 2021
GB
1 review
0 helpful votes
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Flourishing flowers
November 7, 2021

I can't fault the service and the website is so easy to navigate I will definitely choose you again and will recommend you to my friends and family quality flowers and fast delivery service my mum was really happy with them

Date of experience: November 6, 2021
France
1 review
0 helpful votes
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Superb Service
November 7, 2021

Very easy to use and set out from France for U. K. delivery. Tracking was really good and spot on. Best of all the recipient was highly delighted. Many thanks

Date of experience: November 6, 2021
GB
1 review
0 helpful votes
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It was easy to order and arrange delivery of these flowers especially as they were fir delivery close to Christmas. Very impressed.

Date of experience: November 6, 2021
GB
1 review
0 helpful votes
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Disappointed
November 7, 2021

I have used this site often and delays been fantastic value and beautiful flowers however the last order was very sparse and not what I was expecting at all with very few flowers

Shane really as this was my go to flower site

Date of experience: November 6, 2021
GB
1 review
0 helpful votes
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AMAZING
November 7, 2021

The flowers were beautiful and with the chocolates it made my friends day. Delivered on time. I would highly recommend

Date of experience: November 6, 2021
GB
2 reviews
1 helpful vote
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Roses
November 7, 2021

Ordered from these a few times for the partner and she absolutely loves the flowers they never let me down definitely would recommend

Date of experience: November 6, 2021
GB
1 review
0 helpful votes
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This is the first time I've used eFlorist and very pleased with their service. The flowers were delivered with care and consideration, I was kept up to date with delivery, I would recommend eFlorist and would definitely use again.

Date of experience: November 6, 2021
GB
1 review
1 helpful vote
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Flowers
November 7, 2021

I ordered flowers & paid with PayPal I liked the choice of flowers & I found everything nice & easy. I wasn't overly happy that the flowers were left outside but I know they were received & the flowers were absolutely beautiful. I would order from eFlorist again.

Date of experience: November 5, 2021
GB
1 review
0 helpful votes
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The package of flowers, chocolates and gin arrived promptly and all was correct and well appreciated by recipient

Date of experience: November 5, 2021
GB
1 review
0 helpful votes
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Disappointed
November 5, 2021

Received bouquet today the quality of the flowers were good but the quantity was very disappointing. Only 15 stems the same number of flowers similar selection would have only cost me 10 pounds at a supermarket. Will certainly not be using eflorist again.

Date of experience: November 5, 2021
GB
2 reviews
0 helpful votes
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Simple and affordable
November 7, 2021

Great experience, very affordable and quick service, i will continue to use this service for all my floral needs, highly recommended

Date of experience: November 5, 2021