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eFlorist UK Reviews Summary
The company exhibits a notably poor reputation among customers, with widespread dissatisfaction regarding product quality and customer service. Common complaints include the delivery of wilted or incorrect flower arrangements, significant delays, and inadequate support when issues arise. Many customers express frustration over the lack of communication and unresponsive customer service, often feeling dismissed or ignored. While a few positive experiences were noted, they are vastly outnumbered by negative feedback, indicating a pressing need for improvements in both product quality and customer relations to restore trust and satisfaction.
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Highly recommended great flowers at a great price. Reliable service a quick delivery. Would definitely use again.
Ordered flowers for my mum because she lives far away. So lovely to be able to do that. Very happy!
This service is absolutely so easy to use and my daughter is always delighted with the flowers she gets, no delays a wonderful service
Thank you
The flowers we ordered looked beautiful on the website so we ordered them for a friend. When she recieved them she was in tears and phoned us to say how beautiful they were. I have never used eflorist before but i will be ordering from them from now on and i will be recommending to family and friends.
The recipient of the flowers was very happy with them. Each time they have received the flowers it was a positive response
The flower i ordered had withered by the time of delivery. It wasn't delivered fresh very bad wont purchase again
Beautiful fresh flowers, delivered with care wrapped well to maintain blooms. Lady home from operation enjoyed them enormously.
Thank you for letting my mum know how brave we all think she is after having a cancer tumor removed from her head.
So quick and easy to navigate the website, to placing the order. I ordered for friends as they had just had a new baby. They said they were stunning and it was really quick delivery. Great quality and price, compared to others on the market. Would definitely recommend and use again.
Web site was very easy to use, delivery was made as promised and my was delighted with flowers and chocolates reeived
It was a Monday morning and I wanted to find something pretty to send to my wife. EFlorist UK had a range of agreeable products and services. I chose a bouquet (a wide range available), confirmed the delivery time (same day was no problem!) paid for the product (very smooth) and thought no more of it. At the appropriate time in the afternoon a knock on the door, my wife went to see who it was - eFlorist. Beautiful flowers, arranged very professionally, a great present. Thank you to all the workers who did the hard work. All I did was click a few buttons.
The flowers turned up quickly by a very friendly lady who gave me (the sender) a lovely compliment for being a gentleman and surprising my loved one:-) How can you not leave positive feedback for that!
Price and product also fantastic - thank you!
Ordered my wife some birthday flower's and box of chocolates. Bouquet arrived in good condition, everything is fine but no chocolates. After 2-3hours after flowers been delivered, driver turned up with chocolates what left us confused.
I've used eFlorist before and the quality has been just acceptable. Believing this to be the exception rather than the norm I placed another order and hoped for an improvement. However, I was disappointed again when I heard from the recipient that the flowers had arrived in a "very poor state". I will certainly think twice before using eFlorist again! Not happy!
Bought as a gift for an elderly relative and she loved them. Was delivered on day requested and as she wasn't in they were left in a safe place (with a neighbour). The flowers were great and look to be lasting a good amount of time. I was informed of the progress of my order at all times and emailed when delivered. Thank you.
I cannot believe I received an email to ask for a review in the first place! I have had more emails asking to re use this site than any other! I placed an order which stated delivery on my chosen date ( wedding anniversary) paid and went about my business. On the day ( today) I receive an email at 14.00 to say sorry can't fulfill your order! I mean what can you do it's 2 o'clock on your wedding anniversary your at work til 6 and you are 45 odd quid out of pocket! The best was the response from my email reply, talk about automated or clearly not reading or caring, we will cancel your order payment refunded 3-5 days blah blah blah. Please please use someone else or learn from my very harsh lesson go to your nearest florist
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members