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eFlorist UK Reviews Summary
The company exhibits a notably poor reputation among customers, with widespread dissatisfaction regarding product quality and customer service. Common complaints include the delivery of wilted or incorrect flower arrangements, significant delays, and inadequate support when issues arise. Many customers express frustration over the lack of communication and unresponsive customer service, often feeling dismissed or ignored. While a few positive experiences were noted, they are vastly outnumbered by negative feedback, indicating a pressing need for improvements in both product quality and customer relations to restore trust and satisfaction.
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I have used eFlorists twice now and have been happy with their service. The order process was easy and the choice extensive. My friends have been delighted with their Birthday flowers and chocs. Will not hesitate to use them in the future.
The bouquet was just as advertised and it was wonderful to book and be able to get delivery on the same day. Easy online service and thanks to the humans involved.
The website is very easy to use and to select the flowers you want to send, there are options to send extra gifts along side your selected flowers also.
No hassle putting in details for delivery and payment.
Received an email once my order was places to confirm the delivery details and date.
Also had the option of referring a friend so we would both get money off next time we ordered.
Overall extremely happy with my purchase.
Have used eflorist many times now and all the recipients are in love with their bouquets.
A*
Paid for an upgrade on the size for a surprise delivery for my wife but the bouquet was very small and a lot of the flowers were brown on the petal edge and even the leaves were quite wilted. Will probably not use eflorist again
Easy to use website. Delivery arrived on chosen day in allotted time without any issues. Recipient very pleased with the lovely flowers
What a beautiful bouquet full of seasonal colour and delivered at the exact time
I couldn't have wished for more and the recipient was equally delighted
I was so pleased with my order it was straight forward to place, excellent value for money,
And a beautiful bunch of flowers colours were perfectly put together, packed well and delivered on time. I will recommend and use this company again
The flowers were replaced with much cheaper flowers. Nothing like their photo. Complete waste of £44.99.
Quick and easy to order online and delivered when they said they would and my friend was over the moon with them
Ordered these for my mother in law's birthday and it's such a small spray with all the wrong colours that she's had to add some sprigs from her garden to it to make it a chunkier bunch.
I ordered a medium autumn daze. She's not happy with it.
Great service... we received really lovely flowers... delivery was great... everything was exactly as requested...
Appreciate that my fiancé is able to get such wonderful roses as it is very important to me she feel my spirit always thank you again
I ordered flowers, vase and chocolates for a friend at 10am on Saturday morning and they were delivered at 11.20am. Above and beyond service and the flowers were, according to my friend, wonderful so thank you. I will definitely use you again.
I ordered flowers for a friend. Very easy to order on the website. Yodel gave me tracking details so I would know when they were delivered. The flowers were delivered on time and were beautiful and fresh. The chocolates were a nice addition. I will definitely be ordering from eflorist in the future.
The flowers were exactly as advertised and were delivered promptly on the same day that I ordered them.
David
Really simple to order and pay. She was thrilled to receive them after coming out of hospital following a fall. The free chocs were a nice bonus too.
Flowers were lovely and fresh, free chocs a bonus and I was able to add some wine, perfect for a perfect sister. Was kept informed of delivery status, will use again
Speedy delivery with great packaging, brilliant service received and the flowers were beautiful. They definitely earned my some brownie points
I ordered some flowers to cheer up a very good friend who is dealing with a lot at the moment. The flowers were lovely, but unfortunately, the free chocolates never arrived. Hence the 3 stars
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members