EasyCanvasPrintsReviews 451

I got my canvas back and it is so pixilated you can hardly tell what the picture is supposed to look like. I will never order from this company again as when I called and told them i did not like how this came back and all they can do is reimburse the canvas not the shipping or anything else. Plus the lady on the phone was rude and customer service is horrible. I do NOT suggest going through this comany for anything! Dont waste your time or money.

I also encountered horrible service-not just with the product but also with the customer service rep. Two weeks ago, I ordered 4 large canvas prints. I understand things could happen in the process and normally someone should or would contact via email or phone call with problem or updates. The two weeks went by and I haven't heard anything so, I decided to check on my order online but was unable to get an update. I called instead and was told that my order has been canceled and put on hold because it needed some change with my image.

The customer service lady on the phone was a bit snarky when I expressed my order disappointment and was trying to cut short just to tell me I need to redo my image ok!
I requested to speak with a manager to hear their side of story but then manager told me "yes, you need a new image redo" and I understand that you're unhappy with your order and I'm happy to refund.

The point is. They have my information and they never called me or emailed to tell me anything, they just hold it for two weeks until I called my self! The manager offered to create a new order but I'm not interested to work with them anymore because of super poor service all around. A new order? Really, no expedite print because you failed to process original order for two weeks? I'm paying customer, not asking for any perks other than reasonable communications and receive what I paid for. I am livid because I WAISTED 2 weeks wait time and would never recommend EasyCanvasPrints company because it was Un-Easy to work with this company.

I recently ordered 4-20"x16" canvas for $14.99/canvas. Before I submitted my credit card, the detail description of the charges were very clear: price, tax and shipping. However, I received a credit card charge alert $27.80 more than displayed price on their web site. I emailed to customer service - no response. Called the next day, and spoke to a customer service agent who apologized for the error and promised me a credit within few business days. We will see if/when I get the credit.

Adding pictures and creating the canvas as your own was pretty easy. (I got a 12x12 canvas that had a collage of 9 pictures). Once I received my canvas I noticed that some pictures were a little blurry but I still enjoyed it. Good for it's price ($25 altogether). I've seen many mixed reviews on this website so I was nervous on getting my order, but it was better than I expected. Didn't reach my high expectations but it was almost there. Overall I would purchase again if the pictures were clearer than I wanted.

This was horrible service-not just with the product but also with the customer service. We ordered a canvas for our boss and it was supposed to be 2 day shipping. I understand things happen and that this takes time, but not a week! We opened the canvas up and it was so distorted that you cant make out anything but shapes. So I call them and am willing to hear their side of story but then the rep tells me "yeah we need a new photo"! They have my information and they never called me to tell me anything, they just shipped it! He was not going to do anything but maybe try to make the picture work... so send yet another canvas with the picture he just said would never work? I am livid and would never recommend this company.

I ordered an original photo printed onto a canvas about a month ago as a gift for my boyfriends birthday. I ordered a custom measurement that was quite large at 36"x 24". I've never ordered a print onto a canvas before so I didn't know what to expect but I took my chances and thought I'd give it a shot.

When the package arrived it came in a rather large box so I was a little nervous. I opened it and peaked at it quickly without taking it completely out of the box and at first I was really disappointed. It looked really blurry and almost horribly pixelated. Once I had a second to myself to fully take it out of the box and really look at it, then I realized I was totally wrong! Up close it almost looks as of it was a painting of the original photo. Once I took a step back and really looked at it after hanging it up on the wall was when I realized that it was absolutely PERFECT!

I'm completely satisfied with the product and my boyfriend absolutely loved his gift! Which is what ultimately matters being that it was a gift for him. I would definitely buy again! Don't let the negative reviews steer you away. Definitely worth trying out and I would definitely order from them again!

STAY AWAY! Deserved no stars but wouldn't let me. Placed a large order the photos I put on the website looked fine but when I received them they were cropped so high you couldn't see the whole picture. Called customer service they proceeded to tell me that they printed what I sent them. I sent a screen shot of how it looked on the website and they told me that I just did that today and that wasn't what was sent to them. Calling me a liar? When I cropped none of my photos and they told me I did! Wouldn't refund me for the full amount. Definitely don't take your work here anyone else has got to be better.