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EasyCanvasPrintsReviews 451

3.3
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EasyCanvasPrints Reviews Summary

EasyCanvasPrints has a rating of 3.3 stars from 451 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EasyCanvasPrints most frequently mention great quality and fast delivery. EasyCanvasPrints ranks 8th among Art Prints sites.

service
212
value
216
shipping
217
returns
86
quality
209
This company does not typically respond to reviews
North Carolina
1 review
0 helpful votes
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Underwhelming
October 17, 2024

Overall print quality was just not great. Ordered several prints when prices were on sale and they all came at not a high quality. Granted a few photos were JPEGS, most were taken with a professional camera and edited, and they all came blurry due to the pattern of the canvas material. Not sure if worth asking for a refund if that is just the general quality of how they print.

Date of experience: October 16, 2024
South Carolina
1 review
0 helpful votes
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I would like to have my money back. As you can see from the photos, the pictures are damaged: the paint is peeling off the acrylic because they were improperly packaged. The adhesive tape was applied directly to the picture, or it shifted during transport. The outer boxes had no damage. Only when we opened the box did we realize that the adhesive tape was applied directly to the picture. Additionally, the adhesive tape was placed in such a way that it did not hold the picture securely. As a result, it was loose inside the packaging after the adhesive tape came off. I have photographed one of the adhesive tapes for you, where you can even see the paint stuck to it. Moreover, the pictures have several 'print streaks.' This clearly shows that the printer used did not have enough ink. I have also tried to photograph these streaks.

Additionally, you will receive the complete photos as requested. I am more than disappointed and must inform you that I will definitely not be recommending your company.

+3
Date of experience: September 13, 2024
Utah
2 reviews
0 helpful votes
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We ordered a canvas of a pixel art painting that my husband did for me for my birthday. The colors came out horribly (pink instead of brown, as an example). When we contacted them about it, they said it was the fault of their printer, but would only give us an 80% refund not including shipping, so we got less than 50% of what we paid back, for a canvas so bad we're just throwing it away. Their printer might be fine for just a family photo, but I'd be really cautious what you print through them and I will never recommend them to anyone. (Trying to get our money back was also a pain, they often took days to answer an email and I would often have to email them at least once as a reminder to answer and the refund took almost ten days after two weeks of emailing them)

Date of experience: March 13, 2024
Texas
1 review
0 helpful votes
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I ordered 3 prints and anything larger than an 8x8 is heavily pixelated and blurry.
They informed me that they don't have any software that helps with this issue after they got my money and sent me the terrible prints. They're not offering to make it right either. Waste of $100

Date of experience: March 5, 2024
Missouri
1 review
2 helpful votes
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Terrible
March 5, 2024
Updated review

I have purchased seven 16x20 prints from this company for around $450 with shipping. The first four were ok, the last three were loose (wavey) and dark. I don't think this company has any quality control.

Date of experience: March 4, 2024

Prints are dark and loose
December 2, 2023
Previous review

I paid over 200 Dollars for three with shipping. And they are junk. With natural daylight they look wavey and loose, they are also dark and one is blurry. Original photos are good.

Date of experience: December 2, 2023
South Carolina
1 review
0 helpful votes
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They are absolutely terrible! The quality of the pictures are upsetting. It looks fuzzy and not good quality. My husband and I were very upset. They were 2 acrylic wedding pictures and I didn't even open the other box, because of how the first one turned out! Save your money and go elsewhere. I have another good company! Message me :) they were incredible

Date of experience: February 20, 2024
Georgia
1 review
1 helpful vote
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I placed an order last month for the first time. I just received the frame and it's not my daughters picture I ordered. I wonder if someone else will receive it. Below I will attach the frame I received. If this is Tina's and Stevens adorable dog please leave a comment.

Date of experience: February 8, 2024
Missouri
1 review
0 helpful votes
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I used a coupon for a 30x40 canvas of one of our wedding pictures to hang in our bedroom. I was very nervous, but it was absolutely gorgeous. I plan to order the rest of the prints we want for our new house from them.

Date of experience: January 29, 2024
Michigan
1 review
2 helpful votes
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They had an ad for a 30 by 40 on Facebook. Husband just passed n we wanted this badly.
When it arrived the photo was a complete Blur. Absolutely heart breaking. Why put an ad up foe 30 by 40 knowing a photo would be a blur?
Shame on you. ******* order #.

Date of experience: January 24, 2024
Pennsylvania
2 reviews
8 helpful votes
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DON'T DO IT...
January 17, 2024

Don't be swayed by the low price - you get what you pay for! These "artisans" will print and frame whatever you send them. They don't notify you if your submission is low resolution. I paid $54.51, and they agreed to return $30.89 because the print was so blurry. So it cost me $23.62 to throw the item in the trash! Even CVS and Walgreens let you know if your print it too low resolution. Very disappointing.

Date of experience: January 17, 2024
Washington
1 review
1 helpful vote
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Avoid ordering anything here. I received their wrapped canvas prints that they had printed in the most odd fashion - there were cut out parts of the photo added to the sides of the canvas, so bad they are unusable. They call this "mirror image". When I contacted customer service about this (including photos of the terrible product), they advised me that this was printed properly and that I would not get a full refund. The photo quality is also VERY POOR.

Date of experience: January 16, 2024
District of Columbia
2 reviews
7 helpful votes
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I would advise against ordering from them. They ruined a christmas gift for a friend by sending someone else's photo to her. They didn't even apologize or care that they sent someone else's photo or bother to respond to my email. I had to call them to get them to resend the correct photo and they had an attitude about it, no apology or acknowledgment of this major embarrassing inconvenience. I told them I needed it expedited to make this right and of course it wasn't expedited. Stay away.

Date of experience: January 5, 2024
Ohio
1 review
0 helpful votes
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So pleased with results
December 30, 2023

We ordered update pictures of our sons, and chose canvas. The results were very good. Quality and value of purchase was surprising. Would definitely recommend this service. Also delivered several days early.

Date of experience: December 30, 2023
Florida
1 review
2 helpful votes
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100 percent ripoff
December 23, 2023

I ordered two 16 X 20 canvas prints which were to be framed and preserved. They arrived unframed, with no explanation or refund for the 70 dollars I paid for framing. Do not buy from this company!

Date of experience: December 23, 2023
Nevada
1 review
0 helpful votes
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Not impressed
December 21, 2023

I would have to say my experience with this company this year has not been good. They might offer cheap prints but good luck actually getting them. I got one right away, I ordered 4 more and they put them on hold and constant emails back and forth and the one I got was POOR quality. I wouldn't buy from them again. Good luck to anyone who orders from them.

Date of experience: December 21, 2023
Florida
1 review
0 helpful votes
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I ordered a custom sized 30x37", extra laminated finish and added professional staff oversight for my admittedly very unusual photo. Of a very detailed painting I photographed and edited in Photoshop and added tiny text in Adobe Illustrator, saved in sRGB standard color format. For about $120 incl. Shipping (more than a basic order price).
I was blown away at the quality and faithfulness! It looks exactly like the painting, the colors and details.
My only advice is be aware of the limits of printing tiny text in a photo, as it converts it to pixels. It's your the customer responsibility making the file resolution high enough (within their ~45MB compressed JPG file size limits) to print readable on canvas. And mine did!

Date of experience: December 12, 2023
Kentucky
1 review
0 helpful votes
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Beautuful Pictures
December 13, 2023

The pictures we submitted came out beautiful. Very professional looking. And when I called customer service for something, they were very polite and very responsive and very fair. I would definitely order from them again.

Date of experience: December 11, 2023
Ohio
4 reviews
0 helpful votes
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Great Quality
November 21, 2023

My friends just had their 57th anniversary recently and posted a black and white photo on Facebook. I enhanced the downloaded photo and colorized it. I set it to Easycanvas and they did a great job. I'm extremely happy and I'm sure my friends will be as well.

Date of experience: November 21, 2023
Michigan
1 review
2 helpful votes
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Gift mounted upside-down, NO QA. Took 7 calls, email & photos over 2 weeks & only got an 88% refund.

Date of experience: November 5, 2023
Tennessee
1 review
0 helpful votes
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Excellent
November 3, 2023

I am so totally impressed with this company that I will definitely use them again. This print of Venice came out so perfect. I'm even thinking of selling it online and having them reprinted for me. Look at the quality. There are items in that picture that I didn't even notice when I took the original picture and looked at it on my phone. I'm so excited to have this picture. They did such an excellent job. I totally recommend them for perfection. If you want a lifeline memory that you can hang on your wall, please use them!

Date of experience: November 1, 2023

From the business

The leader in custom canvas prints online. Save 85% on canvas prints. Just choose the size and wrap thickness of your canvas print, upload your pictures or art, choose your border and join over 1 million happy EasyCanvasPrints.com customers.


easycanvasprints.com
Austin, TX, United States