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DressLily Reviews Summary
DressLily has a rating of 2.4 stars from 4,652 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DressLily most frequently mention customer service, tracking number and credit card. DressLily ranks 9th among Discount Clothing sites.
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I like Dresslily because they have a wide variety of cool clothing, for fair prices. My coat I ordered arrived fairly quickly despite the distance, and I was pleased with the product.
Make sure to buy a sewer's measuring tape (from any fabric store) and learn to take your own measurements before ordering. I did that and have had no issues with anything fitting!
After purchasing a gift for Christmas in late November I failed to receive anything. I was only given one notice a month after ordering saying my package was delayed. After another month I had received no word back, and now just to receive a refund I must write a review?! I will never purchase anything from dresslily again.
I ordered from dresslily in December and was not disappointed with my purchase. For the quality of the product and the price I received what I paid for.
Dear Tammy S.,
We would like to thank you for your kind review. We at Dresslily will always do our best to ensure customer satisfaction, and it is good to hear the results of this have paid off for you.
We look forward to seeing you at Dresslily. Com again soon.
Many thanks,
Dresslily Customer Service Center
Fairly good quality with low prices, and easy website to navigate. Would buy from them again. Items do sometimes take awhile to arrived, but that's what happens when the items come from China.
Dear Brittany J.,
Thank you for taking the time to write your review. We at Dresslily really appreciate this.
Best Regards,
Dresslily Customer Service Center
In my dealings with Dresslily I have been very content. Their dresses especially are marked at a price I find affordable and the ones I have received have been of good quality. I received my order in a timely manner and enjoyed what I received.
Dear Alethea K.,
Thank you for your kind review about Dresslily. We are always happy to hear when our customers have enjoyed their experience shopping with us.
We hope to see you again on Dresslily.com soon!
Best regards,
Dresslily Customer Service Center
My shopping experience in Dresslily has been really good, I'll buy again here. I ordered some clothes for the winter: A blue coat that is warm and beautiful, a pair of boots with a great quality and they look even better than expected, a shirt that is well made and fits perfect, and a bracelet that looks really beautiful. The shipping time was fast and the prices are really good, so overall I'm happy.
Dear Magdalena R.,
We appreciate that you took the time to write a review.
Thank you,
Dresslily Customer Service Center
I've ordered a few products from this site, mostly accessories, and I was surprised in a good way by how quickly my order arrived. The items are super cute and had no issues. I will order again, because I like the fact that they offer free shipping to all the products and this is a big plus for me!
Dear Theodora T.,
Thank you for taking the time to write your review. We at Dresslily really appreciate this.
Best Regards,
Dresslily Customer Service Center
Dresslily is one of the best sites i'm satisfied to cooperate with them i did not find any problem and it have better product with reasonable price.
Dear oussama h.,
Thank you for your kind feedback. We are grateful that you took the time to write a review.
We hope to see you on Dresslily.com soon!
Many thanks,
Dresslily Customer Service Center
I had good experience with shopping from dresslily, really it have better products with good price i advice all who read this review to vistit dresslily for discover more and more, also they have good service.
Dear Oussama O.,
We would like to thank you for your kind review. We at Dresslily will always do our best to ensure customer satisfaction, and it is good to hear the results of this have paid off for you.
We look forward to seeing you at Dresslily again soon.
Many thanks,
Dresslily Customer Service Center
Half of the order arrived. Size didn't fit. I ordered XL. It turned out to be too small for my five-year old. Materials too plastic. Had to pay taxes to get my stuff. After returning I got only 33% of my money back.
UPDATE:
After a lot af hassle I finally got my money back. Unfortunately the 40 for the taxes I had to pay are not returned.
Dear Peter S.,
We regret to hear that you are having sizing issues.
On all our Dresslily product pages, below the product description, we offer a clearly marked size chart to help our customers choose the correct size.
We have sent you a message via our Support Center. Please kindly login to your account and reply to us there.
We look forward to your reply,
Dresslily Customer Support Team
I bought products on three different occasions and they all turned out to be of excellent quality. I still keep them despite the use. This site is highly recommended for its products, price and shipping
Dear Romina O.,
We sincerely appreciate your feedback.
We are happy to hear that you enjoy shopping with us at Dresslily. Com.
Please feel free to place an order again soon.
Thank you for your support.
Dresslily Customer Service Center
Shopping in Dresslily is wonderful. There is a lot of clothing, footwear, etc...
The attention to any doubt is very good too. They are very nice.
The clothes and the price are very good and I am very happy with everything I have received.
You only have to measure yourself well and you will be correct in the sizes. Very easy
I encourage you to make your purchases here
Dear Anabel M.,
We would like to thank you for your kind review. We at Dresslily will always do our best to ensure customer satisfaction, and it is good to hear the results of this have paid off for you.
We look forward to seeing you at Dresslily. Com again soon.
Many thanks,
Dresslily Customer Service Center
E' uno sito dove acquisto molto spesso e non ho mai avuto nessun problema hanno capi alla moda a buon prezzo sono davvero entusiasta acquisto per tutta la famiglia e faccio anche qualche regalo ottima qualità ottimi prezzi.
Dear Fortuna A.,
Thank you for taking the time to write your review. We at Dresslily really appreciate this.
Best Regards,
Dresslily Customer Service Center
A sido estupenda el pedido lo he recibido incluso unos días antes de la fecha prevista y los dos retículos cumplían con mis exigencia
Dear Anjara G.,
Thank you for your kind review about Dresslily. We are always happy to hear when our customers have enjoyed their experience shopping with us.
We hope to see you again on Dresslily.com soon!
Best regards,
Dresslily Customer Service Center
This website has an amazing range of products and awesomely cheap prices! Totally recommend it, items' quality is as expected as in the images they provide.
Dear Ines A.,
We appreciate that you took the time to write a review.
Thank you,
Dresslily Customer Service Center
I am thoroughly satisfied with both my shopping experience as well as my products. I purchased the items as gifts for my daughters and not only did the items come sooner than expected, but I, too, am in LOVE with BOTH items! They are really nice in look and has great quality.
Thank you SO much for this product! It was better than I expected. I will be returning to shop here again soon!
Dear LaTonya F.,
Thank you for your kind feedback. We are grateful that you took the time to write a review.
We hope to see you on Dresslily.com soon!
Many thanks,
Dresslily Customer Service Center
Les articles sont correctes et le SAV très réactif. Pour ma part juste au niveau des tailles je prends deux tailles en dessous la plus part du temps.
Dear Sabrina L.,
We sincerely appreciate your feedback.
We are happy to hear that you enjoy shopping with us at Dresslily. Com.
Please feel free to place an order again soon.
Thank you for your support.
Dresslily Customer Service Center
My item was just as it was in the picture when i recieved it. The order was sent in a timely fashion!
Dear Ruth E.,
We would like to thank you for your kind review. We at Dresslily will always do our best to ensure customer satisfaction, and it is good to hear the results of this have paid off for you.
We look forward to seeing you at Dresslily. Com again soon.
Many thanks,
Dresslily Customer Service Center
It was fast shipping and good quality clothes, i would totally buy again. I bought 5 clothes and were exactly as the photo.
Dear Miroslava R.,
Thank you for taking the time to write your review. We at Dresslily really appreciate this.
Best Regards,
Dresslily Customer Service Center
From the business
Shop for the latest online womens dresses, sweaters, outerwear, tops, bottoms, bags, shoes, jewelry, watches & accessories from DressLily.com. Cheap price and fast delivery.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Jansen G.,
Thank you for your review.
All of our items have varying shipping times based on the shipping method chosen by the customer during check out.
See here for more details about of shipping methods: http://www.dresslily.com/m-article-id-39.htm.
We have offered you a solution via ticket. Please kindly reply to us there.
We are awaiting your reply,
Dresslily Customer Support Team