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DressLilyReviews 4,652

2.4

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DressLily Reviews Summary

DressLily has a rating of 2.4 stars from 4,652 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DressLily most frequently mention customer service, tracking number and credit card. DressLily ranks 9th among Discount Clothing sites.

service
899
value
846
shipping
904
returns
605
quality
815

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Poland
3 reviews
0 helpful votes
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Gooood
February 23, 2018

Very good china store, quick shipment and professional support! Five stars!

Order no. L**************

Date of experience: February 21, 2018
Utah
1 review
0 helpful votes
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I have nothing but positive things to say about dresslily. It's my favorite online shopping spot for clothes. They have great things for any season or occasion. Dresslily also has great customer service. They're always working to make sure their customers are satisfied!

Date of experience: February 21, 2018
Canada
1 review
0 helpful votes
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Excellent product
February 23, 2018

I ordered a dress from DressLily, and it arrived exactly as show. Good quality and it fit perfectly. I would definitely order from them again!

Date of experience: February 21, 2018
Belgium
4 reviews
1 helpful vote
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Dresslily order
February 23, 2018

I'm very happy with my order! It comes quickly and the quality of all the items is really good. Everything is perfect and looks like the pictures of the shop. Very good seller!

Date of experience: February 21, 2018
Texas
1 review
0 helpful votes
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Excellent Service
February 23, 2018

I always get compliments when I wear Dresslily! Their clothes and accessories are exceptional as well as affordable. I highly recommend!

Date of experience: February 20, 2018
California
1 review
0 helpful votes
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Dresslily In Review
February 21, 2018

My order experience with Dresslily has been excellent. Website is easy to navigate it is very "user friendly." Product quality is outstanding and Customer Support is very good.

Date of experience: February 20, 2018
Greece
1 review
0 helpful votes
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Really cute!
February 21, 2018

Nice sweater and exactly as described! It arrived within the time limits we were given. We will definitely shop again

Date of experience: February 18, 2018
Greece
1 review
0 helpful votes
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Great shopping experience
February 21, 2018

My shopping experience in Dresslily always meets my expectations and even when I have any kind of problem they are always willing to help me solve it. I have ordered amazing products and i am completely satisfied with all of them.

Date of experience: February 18, 2018
Australia
1 review
0 helpful votes
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Great range of items & value for money. It has items that you wouldnt think of but as soon as you see it, you wonder why you hadnt previously bought one.

Date of experience: February 18, 2018
Italy
1 review
0 helpful votes
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Satisfied
February 21, 2018

Goog seller, good communication not invasive at all. The products are well made and satisfying. Top.

Date of experience: February 17, 2018
Germany
3 reviews
3 helpful votes
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My items came fabulous. I am glad that I discovered this store. I received my order quickly and efficiently. Good quality. Reasonable prices. Customer service is ok, it responds quickly to messages. The clothes are just like they looked on the website and everything fitted perfectly. I already have other items saved in the favorites list for a next order. I'm definately going to be doing more shopping on dresslily.com :)

Date of experience: February 16, 2018
Massachusetts
1 review
2 helpful votes
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On Chat for over 2 hours with a simple question. "Where is my refund?" this was with two reps. They did not understand my question! Just kept sending me pre-scripted responses. Now they are on Lunar Christmas for seven days! This was supposed to have been issued two weeks ago and they are telling me that they can do nothing until the 21st! Oh and they are not sending any orders out from the 14 through the 20th. How the heck can a business even do that! DO NOT BUY!

DressLily attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 16, 2018
CustomerService R. — DressLily Rep
over a year old

Dear Jill Z.,

Thank you for your review.
We are sorry for this issue due to the Chinese Spring Holidays.

We have sent you message via the support center. Please check it.

If you have any further inquiries please contact our Support Center.

Dresslily Customer Support Team

India
3 reviews
5 helpful votes
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I bought 5 things. I was extremely impressed with all of them. I received my order quickly and efficiently. Good quality. Reasonable prices. The clothes are just like they looked on the website and everything fitted perfectly. I already have other items saved in the favorites list for a next order. I'm definately going to be doing more shopping on dresslily.com :)

Date of experience: February 16, 2018
Poland
2 reviews
0 helpful votes
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Good prices, free shipping, super items and very nice speed. I would be happy than usual to write: FEEL FREE TO BUY THERE!
Really, i love it.

Date of experience: February 16, 2018
Arizona
2 reviews
0 helpful votes
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Happy shopper
February 18, 2018

For the most part I am very happy with Dresslily. I only had one problem not receiving my order and Dresslily refunded my money. You can't beat the price point & free shipping. I've seen the same jewelry on other websites for triple the price. I will continue to shop with Dresslily. I really love their jewelry!

Date of experience: February 15, 2018
Canada
1 review
0 helpful votes
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Size not expected
February 18, 2018

Hi. I ordered the bathroom floor sticker and was surprised it was only the size of a large sheet of paper. I should have paid more attention that the sizing was in cm not inches.

Date of experience: February 15, 2018
California
1 review
0 helpful votes
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Loyal & satisfied
February 18, 2018

I am a loyal, long time, return Dresslily customer. Follow the size chart, rate reviews & enjoy savings. The value is undeniable, the variety is vast & the compliments are plenty. Cute clothes you won't find in retail settings. Customer service is great & I've only had one issue which was rectified quickly. Love love love Dresslily

Date of experience: February 15, 2018
Poland
4 reviews
5 helpful votes
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I definitely recommend the store Dresslily. You can trust them 100%. Their support responds very quickly and solves all problems positively.
I have never had any problems with them. The good was decent and good quality.

Date of experience: February 15, 2018
Germany
1 review
0 helpful votes
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My orders
February 17, 2018

I'm satisfied with my order. I bought some closes and things during autumn sale. It was absolutely funny prices for them. So. Both of dresses (golden color high slit long sequin evening dress and black long sleeve round neck backless dress) are very, very nice! Believe me, I am like a queen in this dresses.
Top stitching hooded quilted winter jacket is not for winter generally. It is very thin especially for someone like me, who live in Russia. But it should be nice for early Autumn or late Spring. Dress with notes print is nice, looks pretty, but the same story: the fabric is denser, but anyway it should be good for summer evenings and it's very cute: I'm really satisfied with my order. I bought some closes during autumn sale. It was absolutely funny prices for them. So. Sport hoody is amazing, and very warm, I enjoy it now in winter season. Dress with notes print is nice too, only one thing I can say, I thought the fabric is denser, but anyway it will be good for summer evenings:)
The jevelery is good quality.
I really like USB little hand Hand warmer! It's very nice and useful! JIawen Garland Rose-shape thower is AMAZING! My room is so cozy with it!
And 3D vinil stream floor sticker should be pack much better. Only one things that make me upset - I received it after all posts very buttered and couldn't use of course(((
But. Totals. Generally I could say that I'm satisfied and will come back in this store. My first experience was enough pleasant. Also many good feelings left conversations with supporting team. Very correctly, very nice. All my questions was answered very quickly.
So, well done, guys. Wish you all the best and see you soon! :)

Date of experience: February 14, 2018
GB
1 review
0 helpful votes
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I had reservations about using Dress Lily as i wasn't familiar with them and figured their base was overseas from the UK which sometimes rings alarm bells and makes postage complicated. The offer however was worth taking a risk on, so i did after a little online research and seeing no red flags.

Despite needing to split my first package in to two separate ones for reasons i can't remember, i was well informed with reference tracking numbers and not charged any extra. As this suggests, confidence was high enough to order from them a second time, and the process again kept me well informed, was smooth and maybe even quicker than on the predicted delivery times. You're also safe in the knowledge you can use Paypal.

Dress Lily do a wide range of cool and slightly eccentric stuff that often catches my eye as a photographer, so no doubt with the positive experiences i'll be coming back time again when i spot something interesting or to further a current project which was inspired by some of Dress Lilly's material wall hangings.

Date of experience: February 14, 2018

From the business

Shop for the latest online womens dresses, sweaters, outerwear, tops, bottoms, bags, shoes, jewelry, watches & accessories from DressLily.com. Cheap price and fast delivery.


dresslily.com
Founded in 2008
Shenzhen, GuangDong, China
+339