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Direct Unlocks

Overview

Direct Unlocks has a rating of 4 stars from 3,756 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Direct Unlocks most frequently mention great service, sim card and pro max. Direct Unlocks ranks 1st among Unlocked Phones sites.

service
860
value
535
shipping
387
returns
374
quality
1,898
This company responds to reviews on average within 4 days

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22,047 reviews
+410
How would you rate Direct Unlocks?
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Georgia
1 review
0 helpful votes
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I loved every bit of this website!
March 5, 2025

I didn't think it would actually work and be this convenient even after reading the reviews, but I'm here to tell yall that it really and truly works… it didn't even take as long as it said it would… now I'm able to use my phone after having it for 3 months and not knowing I could've been unlocked it on my own

Date of experience: March 4, 2025
GB
1 review
0 helpful votes
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Unlocking iphone
February 22, 2025

A great company who can be trysted to deal you professionally and rapidly with explanations along the way when I needed clarification on anything. Having used another company previously to unlock a phone, I was expecting the process to take at least 72 hours and to be much more expensive. I couldn't believe how quick the whole process took.

From time of payment to the email acknowledging that the process was complete took no more than an hour and maybe even less, but I didn't check emails for some time. I was also very happy with the price as my previous attempt to do the same thing a couple of years ago cost me £75! I would highly recommend anyone using Direct Unlocks

Date of experience: February 22, 2025
Virginia
1 review
0 helpful votes
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IPhone 12 Mini Locked to T-Mobile
February 28, 2025

I had gotten this phone from my brother as a replacement for my phone that he had lost. However, he did not tell me it was locked to T-Mobile. I had tried another service provider to unlock my device, but they came back to me a month later saying it was not possible. Direct Unlocks was able to unlock my phone and it is now a fully functional and unlocked device and they did it within 6hrs! Very satisfied. I would happily do business with them again.

Date of experience: February 27, 2025
Washington
1 review
0 helpful votes
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Great fast service
April 18, 2025

It was alot quicker then I thought it would be I'd recommend this place to all who need a phone or android device unlocked

Date of experience: April 18, 2025
New Jersey
1 review
0 helpful votes
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Excellent service & Highly recommended
March 6, 2025

Excellent service & Highly recommended, it was easier and quick everything worked and just took less than a day to complete unlocked my iPhone 13 Pro Max. Thank you so much!

Date of experience: March 5, 2025
GB
1 review
0 helpful votes
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Good service.
April 20, 2025

Took a few days but they got it done. This is the third phone they've unlocked for me, too. I will more than likely bring a few more.

Date of experience: April 19, 2025
Michigan
1 review
0 helpful votes
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Thank You!
February 20, 2025

AT&T kept spinning me on unlocking my iPhone that already paid off and met all the requirements to be able to receive a network unlock code. Thanks to Direct Unlocks I now have a phone I can use with any service provider!

Date of experience: February 20, 2025
Colorado
1 review
2 helpful votes
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Unlock my iphone
February 21, 2025

I am going to travel to Vietnam. But my phone is locked. I am so happy to find this website. And now I have unlocked my phone. I am so happy now I can use my phone when I come to Vietnam. And I can get rid of all the sim cards of this country.

Date of experience: February 21, 2025
California
1 review
0 helpful votes
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Iphone 15 pro
April 15, 2025

It was great, it took a while but other than that I would highly recommend it to anyone who is trying to unlock there phone or iPhone.

Date of experience: April 15, 2025
South Africa
1 review
0 helpful votes
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Unlock iPhone 11
April 24, 2025

I recommend direct unlocks, it helped me to unlock my phone 💃💃💃💃am so happy now I can use it again

Date of experience: April 25, 2025
Spain
1 review
0 helpful votes
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Happy with results
April 13, 2025

Took a while, but happy with the results was also worth the price. For cheaper than having to buy a new phone

Date of experience: April 13, 2025
California
1 review
2 helpful votes
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Was charged 14.99$ plus $50 to do the unlock after they said they can unlock it but now after that $50 fee all of sudden they can't unlock it, its a scam and i reported it to the bank and do a chargeback due to this scam site, all they keep saying is we can do a credit for future use, i said NO i ain't doing anymore services with you guys

Date of experience: February 16, 2025
Virginia
1 review
0 helpful votes
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Helpful
March 25, 2025

I was unable to get a SIM unlock number from my previous provider. But after Directunlocks got involved, the previous provider gave me a PIN that actually worked.

Date of experience: March 25, 2025
Customer Service R. Direct Unlocks Rep
1 month ago

Hi Emanual, I'm really glad to hear that everything worked out and you received a working PIN from your previous provider after we got involved. Thanks for sharing your positive experience—we're here whenever you need us in the future!

Alabama
1 review
0 helpful votes
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S24 Ultra free up
April 23, 2025

I was kind of concerned about that Reviews, But they get it Done for Real I'm very satisfied with their work 🏾‍🏼

Date of experience: April 23, 2025
Nebraska
1 review
0 helpful votes
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Amazing Work
April 14, 2025

Amazing service I was scared at first but I will be unlocking my other devices with this company this company was fast updated on everything

Date of experience: April 14, 2025
Arizona
1 review
1 helpful vote
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I paid the initial fee for eligiblity (My phone was eligible) and then the 2nd payment for the unlocking fee on October 10th 2024. The status of my unlocking has been at 99% for over 4 months now and I am always the one initiating contact for a status. Directunlocks.com will respond with the same thing every time! They are exhausting all efforts and if they are unable to unlock my phone, they will refund my money. However, when is it determined that all efforts are exhausted? Who makes that decision? I've received no answers or updates at this point. It really seems like they just drag this process out so you give up and they keep your money.

They have now stopped allowing me to use the live support feature on their site. They are making it more difficult to contact them in the hopes that I give up and they can steal my money.

Do not use this company for unlocking services! SCAM!

Date of experience: February 19, 2025
Ohio
1 review
0 helpful votes
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Perfect
March 5, 2025

It was too much work to explain to people what I needed done, know if they were trustworthy or not. I found this site and read the reviews. So worth it. So easy.

Date of experience: March 2, 2025
Texas
1 review
0 helpful votes
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Excellent company definitely a go to
April 12, 2025

Would use them again and recommend too everyone 😉 thanks for your help very happy with the service they provided

Date of experience: April 13, 2025
New York
1 review
0 helpful votes
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It really works
April 5, 2025

I have a samsung flip z for years sitting around, I tried it and 2 days later it was unlocked. I am so glad I did not have to by a new phone.

Date of experience: April 5, 2025
Canada
1 review
0 helpful votes
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Great service!
March 8, 2025

In spite of Telus taking their time and stalling the unlock… they persevered and went to Apple directly and sim was unlocked the next day! Very happy with the service.

Date of experience: March 7, 2025
Customer Service R. Direct Unlocks Rep
2 months ago

Hi Margo, I'm really happy to hear your phone was unlocked and that you're pleased with the outcome—even with that extra delay from Telus. Thanks for sharing your experience, and enjoy your unlocked iPhone 7 Plus!