CrowdtapReviews 347

I had been a member for over a year with absolutely no issues. It's great in the sense you just answer questions and get points very fast to redeem for giftcards. Just recently got banned for no reason they said it was a mistake and reinstated me within a day I was banned again this time for short answers but they went ahead and got me back on the site, this time because I had pending rewards I answered no questions just waited and did receive 2 of the 3 rewards promised before getting kicked off again for no reason. I was told they couldn't do anything to help me this time although once was a mistake second short answers third who knows why. Just realize it's nice while it last but will not last over a year or 2.

I was a big supporter of crowdtap for 2yrs until t they disable my account for absolutely no reason and will not tell me why they disabled it. I know 100% that I did not go against their term of use and on top of that they owe me a uber giftcard that I redeemed points for before they threw me under the bus. DO NOT SIGN UP FOR CROWDTAP

I have been faithful to this survey site for years, but they disabled my account several times over the past few weeks, after saying it was their error. They have banned me for good now, owing me over ******* points. Can anyone recommend survey sites that actually pay you and don't get rid of you?

I was waiting for a gift card when I traded in my points for such. Logged in or tried to log in today and was told my account was deactivated for no reason. I tried using their stupid chat tappy bought. And it was worthless too. Not happy with the whole system. I was happy before and would have recommended them in the past, but now forget it. I think my next stop will probably be the BBB

I received an email saying that I could tap the link and get my $15 Kroger reward card and when I got there it said that it was in ballad then I got another email saying that you guys canceled it and if this was unexpected to get ahold of you so this is very unexpected I would like my $15 Kroger reward please

Crowdtap is great at first,then after a while they disable your account for no reason.This has happened to me multiple times most recently on April 4,2024.I had over a 50 day streak and had used my points for a Wal-Mart gift card a few days before that I haven't received.Seems they always pull this right before or right after you use your points for a gift card.They give some lame reason and never explain.They seem to just make up a reason and disable your account when you make a little bit or use your points often.I have been a member since 2018 and this has happened 6 or 7 times and they gave me my account back all the other times but so far this time they have not.My advice would be cash out as soon as you can because sooner or later they are gonna disable your account and screw you out of your earnings.

I've been using Crowdtap for several years now. I fill out surveys and they send me gift cards; my favorites are Uber and Burger King, but they offer lots more. I've never had any problem with them. You won't get rich but it's really nice to earn $5 or $10 here and there for surveys that are easy to fill out (and sometimes kind of interesting). If a friend asked me to recommend survey sites, Crowdtap would be in the top 3.

I took mytime, answered honestly... and get disabled for no reason. No response when attempting to find out why. It seems they just arbitrarily decide you are being dishonest or going too fast... or whatever.

Mostly kinda short surveys and interesting ones fast pay out only up two days earn money very fast surveys

I love this app! It's easy and fun. I enjoy doing these surveys and look forward to them. Also the extra gift cards are certainly a plus

These people are in trouble they don't take out Federal and State Taxes and I am calling the labor union on them there going to pay us survey workers not the members they already get paid and whoever is running the end for the e gift card there will be a change to where they will be putting people's money on PayPal and or get a Visa Gift card for there pay people need to be bringing home $500-$1,000 a week taking those surveys support can but out of it I am frankly just tired of them and they lie too the staff does for support I got the CEO's information too to contact him his name is Matt Britton I will attach his information I am calling him this is enough.

I signed up for Crowdtap last night and answered surveys for a good while before going to sleep, then woke up to find my account was disabled and no one can give me a reason why. What a waste of time! I've read that this happens a lot with this site, so I'll be sticking with Branded Surveys and YouGov from now on. I've never had a problem with those sites.

They will disable your account for any reason under the sun and not tell you why. They keep your earnings too. I had to stop in the middle of a survey to attend to my sick cat. When I came back to the survey to finish it the survey was closed. I contacted support about my disabled account and the only reply they can give is scripted, you violated the tos. I have been with crowdtap for years and have earned hundreds in gift cards so why would I consciously voluntarily violate the tos and forfeit a way to earn future gift cards. Do not waste your time with this site because they will rip you off.

I have been a member of crowdtap for a while now. I recently had my account disabled and contacted customer support. They told me that my account would not be reinstated but did not give me a reason. I answered survey questions to the best of my ability but prior to my account being disabled I had an error with a survey that could not be skipped. I'm angry because I spent a lot of time answering surveys and had accumulated 15.00 that I cannot retrieve. They need to change their policy and at least explain their reasoning for disabling accounts. I wrote to them a second time and have not received a response.

This used to be a great site, I had used it for YEARS with no issues and suddenly my account was deactivated. Almost everyone I have spoken to have also had their accounts deactivated. I speculate they are using AI to "check" answers and its obviously not accurate.
I was simply told my account didn't pass their "security check"

I'm incredibly frustrated with my experience trying to sign up for Crowdtap's app. The verification code they were supposed to send me never arrived, making it impossible for me to complete the registration process. This reflects very poorly on Crowdtap's competence and reliability. It's incredibly disappointing that they can't even get a basic step like sending a verification code right.

For an app that relies so heavily on user engagement, it's mind-boggling that they haven't ensured a smooth and trouble-free sign-up process. This experience not only wasted my time but also made me question the app's overall quality and whether they truly value their users. In a world filled with alternatives, first impressions are crucial, and Crowdtap has completely botched theirs in my case.

On top of the verification code problem, I found Crowdtap's helper "Tappy" to be utterly useless. It kept suggesting articles to read, but none of them were even remotely helpful in addressing my issues. It's frustrating to see an AI-driven helper completely miss the mark and fail to understand my actual questions.

I had hoped that Tappy would provide some guidance or solutions, but it seemed incapable of comprehending my concerns. It's clear that Crowdtap has a long way to go in terms of improving their user support features. If an AI helper can't even offer relevant assistance, it raises serious doubts about the company's commitment to providing meaningful help to its users.

Overall, my experience with Tappy only added to my frustration and disappointment with Crowdtap's app. It's another aspect that showcases the app's lack of user-focused design and effective support mechanisms. If they can't even get their AI helper to be helpful, it's hard to have confidence in their ability to address more complex user issues.

To sum it up, my attempt to join Crowdtap through their app has been an incredibly frustrating and disappointing ordeal. Their failure to deliver a simple verification code and their lackluster customer support have left me with a negative view of the app and the company behind it. I hope they take these issues seriously and improve their processes, but for now, I can't recommend anyone else to go through what I've experienced.

I signed up through the website, enrolled my cellphone number, then said performance issues and caused my account to get blocked, want my account back

I give crowdtap a two star rating on account they actually pay fairly good. But i and most everyone i know have gotten blocked. I got blocked with no warning, have contacted support 4 times on what i did wrong, and nothing, no answer back, no reason why i got blocked, nothing. So if you plan on joining their team, enjoy it while it last, cause it will not last.

Please respond to my ticket that I have summited, I just created a new email address so it can be added to my crowdtap account and remove the old one that is still on there so I can redeem gift cards to be sent to my new email address it's on there with the ticket I summited to crowdtap support with the email address at mscurvymichelle36@********** and don't respond to the email address at michellejohnson36**********