Covers & All has a rating of 4.6 stars from 24,569 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All most frequently mention customer service, good quality and fire pit. Covers & All ranks 1st among Patio sites.
My covers arrived in a timely fashion and far surpassed my expectations! They were high quality and sewn perfectly! Very easy to navigate the website & im very satisfied! Highly recommend!
I worked with customer service for over an hour. Sending pictures and dimensions of what was need only to get back the smallest cover. It doesn't cover the wagon and is the size of a small purse. This is the size THEY recommended after getting all the spec information. I will be returning and looking for an alternative company. I live in an area that rains often and it would have been nice to get what I needed. Incredibly disappointed.
Hi Gabrielle, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Purchased a cover for an old wicker rectangular patio table where the wicker had become dilapidated. Needed something with an Umbrella hole as the table certainly useable. What Covers & All provided worked perfectly and at a great price point. Plus they communicated with me multiple times to ensure the right measurements and fit. Overall a great experience and I would use them again -
Hey Kevin! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
My neighbors had your product installed several years ago and are very happy with its durability, keeping weather off their porch, and mentioned that the back of their home is warmer since the north wind is blocked. They recommended it so highly that I didn't even look at an alternate supplier. Your communication regarding my order was everything I could have asked. Delivery was expected in about a week after shipment, but it came within two days. Couldn't be happier.
Hey Shirley! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I must have 8 emails from the design team to be sure that all measurements were accurate and that this cover would fit. Attention to detail, they delivered.
Hey Donna! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I was completely blown away by how much time they took to ensure they had the dimensions correct for our Samsung Tower speaker. It is an unusual shape and they were persistent in making sure I was getting accurate measurements and requested I send additional photos. In the end, the product fits great and I will definitely by from Covers & All again when needed.
I will try to remember to post a picture when I get back home
Hey Nick! We’re delighted to hear about your experience with our team and your custom cover for the Samsung Tower speaker! Ensuring a perfect fit—especially for unique shapes—is something we take great pride in, and we’re so glad our attention to detail met your expectations. We truly appreciate your kind words and your trust in Covers & All. We’d love to see a picture when you have a chance to share! Looking forward to assisting you again in the future.
I purchased this cover online, which was very easy. They have a list of all the Weber models so I simply picked mine and placed the order. The cover arrived in 7-10 days and I received lots of updates on the status of the order, shipping updates, etc. I wholeheartedly recommend Covers and All!
Hey Charlie! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
You gave me an email giving a 30% Discount for March. Its still March but I can't use it. Now you reply giving an irrelevant response. The issue is that a "March" discount should be usable on the 26th March!
Hi Brian, Thank you for reaching out! We apologize for any confusion regarding the discount code. Upon checking, it appears that the coupon code you received has unfortunately expired. However, we can confirm that a different coupon code has already been applied to your order, ensuring you’re still receiving a discount.
We understand how important savings are, and we’re happy to assist with any future promotions or discounts. Please feel free to contact us if you have any other questions or need further assistance. We're here to help!
The company changed its price while we were ordering, the company failed to fully apply its full discount (and when the company acknowledged this, it did not take any corrective action), and the product is mediocre -- definitely not the quality we anticipated.
Hi Aaron, Thank you for your feedback, and we apologize for any confusion regarding the pricing and discount. The complete price breakdown, including any applicable discounts, is available on the shopping cart page, just below the shipping method selection. We kindly request you to review the final price there before proceeding with your order.
Additionally, we offer a variety of coupons based on different product categories, and some codes may have specific limitations, which are always outlined in our Terms and Conditions. For any assistance or clarification on available discounts, please don’t hesitate to reach out to our 24/7 support team, who can provide you with the best applicable codes for your order.
We appreciate your understanding and are here to help if you have any further questions!
Great quality product and customer service worked with me on getting the correct dimensions for a cover for our outdoor fireplace. Very pleased with everything overall.
Hey Janel! We’re so glad to hear you’re happy with the quality and that our team could help get the dimensions just right for your outdoor fireplace cover. Your satisfaction means a lot to us! Thanks for choosing us — we look forward to helping you again anytime.
Very easy to place the order; the staff contacted me on some missing measurements and ensured their rendering was what I needed before they made it. Final product was quickly delivered and excellent fit.
Hey Jim! We appreciate you taking the time to share your experience! We're glad to hear that placing your order was easy and that our team could assist in ensuring all measurements were accurate before production. It's wonderful to know that the final product arrived quickly and fit perfectly. Thank you for choosing us! If you ever need anything else, we’re happy to help.
Covers & All came through again creating another perfect fitting custom cover. They sent the design for review and then made a perfect cover for my amplifier. The price was great and the craftsmanship is exceptional!
I get all my covers from Covers & All.
Hey Mike! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Take pictures of your items when ordering and the design team will do a true custom fit. Our chairs were club chairs and they made the covers fit just right! Highly recommend! We will never go anywhere else.
Hello Jennifer! We’re thrilled to hear that you had a great experience with our design team and that your custom-fit covers turned out perfectly! Taking pictures during the ordering process truly helps in achieving the best fit, and we’re glad we could meet your expectations. Your kind words and loyalty mean so much to us. Thank you for your recommendation—we look forward to serving you again in the future!
Seems to be durable. I use it for a prep spot for my dog to go outside. Placed on top of a low cabinet I set the dog on the cushion while I put her little harness on. I have a back problem so it helps me not to bend over so long while getting her ready.
Hi Peggy, Thank you for reaching out. We hope you love it when it arrives. Let us know if you have any questions in the meantime. Happy shopping!
The design team was very diligent in making sure that my cover for an unusual shaped outdoor island and grill fit perfectly. Cover arrived quickly after the design was complete. It fit perfectly and is well-made.
Hey Teri! We’re pleased to hear that you had a great experience with our customer service and design team! Ensuring a perfect fit for unique shapes is something we take pride in, and we’re glad your cover met your expectations. It’s also wonderful to know that the quick turnaround and quality craftsmanship made a difference. Thank you for your support—we look forward to assisting you again in the future!
Very good ordering experience. Nice product good price. Many shapes, sizes and colors to customize my order. They have a live chat if needed. Was easy to order and very ln frustrations except me trying to decide on a color.
Hey Sharon! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I purchased a custom cover for my project. Easy to give measurements and it fit just like I hoped. Good material and should last a long time.
Would recommend if you need a cover.
Hey Tom! Thank you so much for your kind review! We’re thrilled to hear that your custom cover fit perfectly and met your expectations. It’s great to know the material is exactly what you were hoping for and that it should last a long time. We truly appreciate your recommendation and look forward to serving you again in the future. If you ever need any more covers or assistance, don’t hesitate to reach out!
Customer service was good - they needed more measurements and photos to make sure that my outdoor kitchen cover will fit perfectly. Make sure to submit those in time to get your cover as soon as possible!
Hey Anna! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Sturdy, high-quality, and fair price. We actually purchased this sturdy fabric to enclose our dog's bed in. It is damage resistant and he can't shred it, unlike other beds Definitely recommend.
Hey Joann! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Customer service was very helpful with making sure the order was correct and offered recommendations on the correct cover. Emails confirming sizes was appreciated prior to going into production was a good idea. Would order again from.
Hey Kathy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Answer: Hi Jody, Thank you for showing interest in our products. The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on feedback@coversandall.com with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at feedback@coversandall.com and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at feedback@coversandall.com and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at feedback@coversandall.com and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at info@coversandall.com. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.
Hey Mary! Thank you so much for your kind words! We're absolutely thrilled to hear that your round cushion covers arrived promptly and exceeded your expectations in both quality and craftsmanship. It's also fantastic to know that you found the website easy to navigate—we work hard to make the ordering process as smooth as possible, and it’s great to hear that it made a difference for you. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience.