Costco Reviews Summary
Costco enjoys a strong reputation for its high-quality products and value, particularly in bulk purchasing and its popular private label, Kirkland Signature. Customers appreciate the variety and affordability offered, especially in categories like groceries and electronics. However, significant concerns have emerged regarding customer service, particularly related to installation issues, delivery delays, and negative interactions with staff. Many customers express frustration with the handling of returns and the online shopping experience, leading to a perception that service quality may not align with the brand's overall value proposition. Balancing product excellence with improved customer support could enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
10!
I enjoy Costco just as much as Nordstrom. This is like taking a kid to the carnival. I go mad in this place. Lol
While we use to live close to Costco we moved to a remote location so it was wonderful to be able to order products online. Simply order processing and quick delivery.
Excellent products, great customer service, a happy employees because it is a great place to work.
We've eve bought cars through Costco-almost over the phone, w/no sales push at all-genius.
Now, I'm told they offer get rates on rental cars.
A great, great company.
Costco is a go to warehouse shop for our family. Quality foods and items at a low price. Memberships pay for themselves only after one or two visits. Monthly sales help shoppers save even more money. Costco brand "Kirkland" is great and often better than you think they will be. Meats are fresh, wine is delicious, and breads are super yummy!
It's better than Staples, and you get huge discounts just on almost anything.
If I can buy everything here I will. The only thing I dont like is some product is such too much, if you have big family that may work, I don't like waste.
Have been a member of Costco since its beginning. A great place to shop, with a wide variety of consumer goods, great foods, pharmacy, optician, photo lab and more. Spacious aisles, friendly staff. The only downside to Costco is that there is not one register where a shopper with only a few items may go to pay and leave quickly. Even with a few items one must stand in long lines with shopping baskets filled to the top in front. Costco needs to have at least one quick check out line.
I have never been unhappy with anything I have purchased from Costco, I have 100% confidence and prefer to purchase my electronics from Costco because they offer an additional 12 month warranty through their Concierge Service! Their customer service is the best!
I seriously love so many things about Costco. I've had a membership there for at least 10 years. The quality of their products is fabulous. However, if something does not work like its supposed to I never worry when I make my purchase there. They have the best return policy no questions asked. I will buy things there just for that reason alone versus another store, but the prices are usually unbeatable when looking at more expensive items too so it's an all around win to buy there. Even though you pay for the membership the savings at their gas station alone are worth the price of the membership. Will be a customer for life!
Ordered product at a great price and it was shipped quickly. The product works as it should. Love it! I will order from Cosco again.
If it's not right, they've always fixed it (for me).
I remember costco, as a kid. Sadly their not the best prices for electronic devises anymore. Also, sadly, their bulk use to be in blulk and had pronominal prices. Current day costco, the couple that ive been in doesnt seem much different than a supper walmart and they have the lower prices. However, the assortments are pretty nice, and they do have the lowest gas prices. However again, i dont find either worth a membership fee, as a consumer gas card results in even cheaper prices, which can be used at local arco, bp, or cherveron stations. As also if you redeem cash purchases for fuel in a texaco station, you get the flat rate, and that cant be beat. Where anything less than 3.00/g premium quality fuel, that is what i am going to buy.
I do a lot of business with them and their very good.
Awesome. The price of one prescription from a major pharmacy was 112 dollars. At Costco is was 26. Seriously. It was 26 dollars. (Actually I think it was 25 and some change). There is one other pharmacy that has comparable prices (major competitor) but outside of that store this is the least expensive pharmacy I have ever encountered. I haven't noticed any difference in the medication they offer and they seem very efficient. Overall, I am very impressed!
The only down side is that if you are set on a particular product, you may be disappointed. It may be, in your opinion, the best product on earth, but the buyers at Costco can wipe it off the map. Trying new products all the time is a hit and miss. Mostly hits but throwing out $20 worth of food can hurt.
Costco uk... good value but it's a pity they don't have a website that shows the prices of items in stock. Some of their "deals" can be bettered elsewhere but when it come to the quality of their meat, they are second to none.
I shop there on a regular basis. The only problem I have with them is I go to buy a few things and walk out with half the store LOL Returns are a breeze, they didn't even haggle when I couldn't find my receipt
My only real complaint is the long lines and parking lots. Defiantly not worth going for one or two items. Love their Pizza & hot dogs, but again not worth going just for that.
Great savings if buying items bulk. Also, food is good and have sample days to try it before you buy in stores.
About the business
Shop Costco.com for electronics, computers, furniture, outdoor living, appliances, jewelry and more. Enjoy low warehouse prices on name-brands products delivered to your door.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members