Costco Reviews Summary
Costco enjoys a strong reputation for its high-quality products and value, particularly in bulk purchasing and its popular private label, Kirkland Signature. Customers appreciate the variety and affordability offered, especially in categories like groceries and electronics. However, significant concerns have emerged regarding customer service, particularly related to installation issues, delivery delays, and negative interactions with staff. Many customers express frustration with the handling of returns and the online shopping experience, leading to a perception that service quality may not align with the brand's overall value proposition. Balancing product excellence with improved customer support could enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
Great prices, great deals, great selection. Can't beat their prime beef and seafood prices!
This place is good is if 1. You buy lots of things. 2. You have space to store those things. 3. You consume a lot of things.
If not, the membership is a turn-off.
Costco is a first choice for most of our family shopping. Great selection of organic groceries for a good price. Their no question
Return policy is amazing and their staff is always helpful and smiling.
I mostly like Costco. I like their tasting service because I can try before I buy... and discover new things (frozen food, sauces, snacks). I almost always buy things I taste there. I buy all my paper goods and gasoline there. I have bought major electronics there. I would like them to keep Guinness in stock. I'm glad Fiber Bars are back in bulk. I sometimes get vitamins. I don't buy clothing, except slippers. There is no where to try things on and no mirrors. I would buy fresh food and other items if in smaller packages. Sometimes I split with a friend.
I love Costco; not only for their great products, but also their personnel policies. Fair pay, good benefits. WalMart should take a lesson.
I Love Costco for certain items only. The items that they have with the best prices are very good however not all items some things are still way more economical at Sams...
I love to shop Costco.com for my vitamins, supplements and non-perishable foods. They have good prices and always free shipping. I bought a supplement that had a funny smell to it so I took it back to the store and they gave me a refund right away. They have some of the best prices on just about everything.
Cost-Co is good to have. Going to Cost-Co is like and adventure. Depending on the season will depend on what you will experience. They have food sample tasting, which is a great idea, tasting something before you buy it. They have traveling shows from art work to jewelry to furniture. You name it they sell it! I buy a lot of dry goods from them, which store well. I have been a member for many years and plan to keep it that way.
Shipped my item on time. Shipped it in the original packaging so the person the gift was for could see what it was on delivery. It was not a large item and should be been boxed. If I'd have had to return it the original packaging would have been damaged by labels and such and nobody would have wanted it as "new" anyway. Big company. No common sense.
They always have the best prices and pretty good selection. My family goes there every week for their amazing deals.
I come here to bulk up on lots of groceries at great prices and they've never failed to amaze me with what they have new at every visit. I always enjoy their pizza and their chocolate covered vanilla ice cream after you checkout. Mmmmm, yum.
So much value and amazing service. The people there are so helpful!
Love shopping Costco in store and online! They have great products and prices. The store is always clean and well stocked.
Costco has some excellent deals, but it is important to understand the prices and products you are shopping for or you'll spend more for them then if you shopped elsewhere.
They have great prices and selection and the best return policy. Their membership is definitely worth it.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members