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Costco Reviews Summary
Costco enjoys a strong reputation for its high-quality products and value, particularly in bulk purchasing and its popular private label, Kirkland Signature. Customers appreciate the variety and affordability offered, especially in categories like groceries and electronics. However, significant concerns have emerged regarding customer service, particularly related to installation issues, delivery delays, and negative interactions with staff. Many customers express frustration with the handling of returns and the online shopping experience, leading to a perception that service quality may not align with the brand's overall value proposition. Balancing product excellence with improved customer support could enhance overall satisfaction.
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When not all of it is. Not happening today, not next week, not next month, never.
The SKU is limited, and you need to get there wright when it opens, and you have to buy a lot of most things. Doesn't sound like a recommendation, does it? But yes, the prices are great, the people are well-paid, and so happy and friendly (where else in Atlanta can you find that?), and their fresh-made food in the meat dept. is excellent.
Pretty good variety of items, with a great return policy
I had a membership for a year and cancelled it because the one I shopped at sold outdated food. I got food poisoning from eating one of their frozen pizzas. I turned them into the company that made the pizza and got my money back.
Bulk is fine for large families, but if it's just for a small household it doesn't do much good because the food will spoil faster. With the store I shopped at it was already expired when purchased.
Other Costco's I shopped at were pretty much the same. I bought a computer from them and it was a piece of junk that didn't last long. Cheap products for cheap prices.
I love shopping at Costco. The thing is though I have only shopped at Costco once with my friend. Why is that you ask, because you have to get a membership. They are quite expensive if you don't go there much. Does coles and woolworths ask for memberships no. So why does Costco have memberships
Your portions are huge your prices and employees are amazing!
Their furniture is very well built and high quality for the price when compared to most furniture stores.
Always great prices and quality. There's never a problem returning something. Highly recommend.
Exactly what you need in terms of large amounts. Bring a car with a lot of space.
Whether you're buying beef or planning a vacation trip, Costco has it all at the BEST prices you can find. Their quality is fabulous as is their customer service. Something goes wrong after your purchase, just take it back. I love their eyeglass selection and they adjust them as often as you want. The only problem I have is when I get hooked on a product like their Parisian Salad and then they discontinue it. I wish there was a way to beg to bring it back.
Been a member for many years. Very happy with their products and services
Went to use our card said was expired which we were not aware as is a gift from son, girl at customer service great, called manager for help and he could not help, we asked if we could have a one time pass as we had things to purchase and the manager says we don't do that, I knew our card would be renewed by our son but he didn't care and was very unpleasant, just no we don't do that. This is a newly opened store in Allentown Pa and we were so anxious to shop. Other employee pumping gas was exceptionally nice and let us get gas one time. We are senior citizens, was just disappointing with the whole thing as we normally love Costco, was in a Costco when visiting family and experience there much better..
I love going to Costco, it's like a treat. Everyone's always nice and helpful and smiling and product knowledgeable and fast and efficient which is probably my favorite part. So what if I have enough saran wrap for the next 3 years? It was like 2 dollars. I got an amazing Levi's jacket there for real cheap and the only thing I'm upset about is they are gone and I can't get another!
I love photography and I have found no better place to print my photographs than at Costco. They r beautiful. Good ppi and there never distorted and there just great! ;) Thanks.
I was shopping one day randomly getting regular things when I got to the register and got this (gorgeous) girl named Amber. I love those employees who can relate to things you say! She was so kind and helpful! Costco is a very friendly, low priced place!
We appreciate you as much for your goods and services as for using sound, sustainable business practice (i. E., friends who work there can afford to live?! Right on!). Carry on, and we'll keep on shopping with you. Much love.
World's can you get your electronics perishables and bakery Goods all at one stop just have a membership card and you're in thank you Costco
I buy what I can from them. The prices are great and the returns are super easy due to the fact that they enclose a prepaid return label. Rarely do the charge for shipping and it's indicated when they do. Sizing is consistent more often than not. They mainly have basics like jeans and solid color shirts. They have some good plus sized items and also great boots similar to uggs, but much cheaper in price.
I simple cannot be more happy with Costco and the level of product and service!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members