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Coffe Italia Reviews Summary
Coffe Italia has a rating of 2.4 stars from 95 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Coffe Italia most frequently mention customer service and credit card. Coffe Italia ranks 8th among Coffee sites.
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I was researching different brands of Super-Automatic Espresso Machines for a little over a month.
On a Saturday my wife and I made a call to a manufacturing company store and they were closed. The next call was to Whole latte love. What a blessing it turned out to be! We spoke with a brilliant guy that knew her coffees and Super-Automatic Espresso Machines! Long story short, we followed her recommendation on brand choice of Automatic Espresso Machines, and our family of four now enjoy the Gaggia Babila One-Touch Coffee and Espresso Machine two times every day since receiving it!
The Gaggia Babila One-Touch I truly believe is the right choice for our family because of the ease of use, the height adjustment for taller cups and the convenience of the milk carafe!
Thank you, Caffe Italia for the great videos and a special Thank you to MARCO!
Very quick resolution of a default which was quickly resolved to my satisfaction
They paid attention to all emails sent with replies coming very quickly indeed
This brought immediate confidence that a satisfactory resolution would be made promptly
I would not hesitate to recommend them to all interested parties
Shop with confidence
I was having problems with my La Pavoni El, I called Matteo and he promply replied my calls and assisted me on repair the product.
Very happy with the sale and the great customer service.
Really recommended AAA.
Yes it's cool but the service system was so lazy. The taste of the coffee was good and smooth environment.
This company's customer relation is a rip off, we just purchased the Quickmill Achille 0996PID, it arrived 2/3 weeks ago. You can imagine our excitement, we are coffee drinkers and we wanted to purchased one of the best machine. We plugged in the machine and nothing, we email, they gave us some unreliable instructions, we asked for a technician, we asked for pics, we asked for videos, none of those were provided. This has been 2/3 weeks. They suggested in an email for us to open up the machine. Our response was, "NO" their response "you probably burned the resistance, and i suggest you to contact someone locally to examine the machine" seriously, THE MACHINE NEVER TURNED ON. WE WANT OUR MONEY BACK. We will go to all type of channels to make sure that ever everyone is aware of this. We don't want another machine, TAKE YOUR MACHINE AND give us our money back.
I've been dealing with this company in several occasions for issues of my coffee machine.
I have to say that replies were fast sometimes they replied evenat 10 pm! All issues sorted out very quickly.
I'm very impressed by the level of customer service of this company.
Machine arrived yesterday with royal mail.
The gaggia brera was shipped from London in 2 days with Royal mail.
The machine was equipped with uk power cable.
Very happy with the service.
High recommended!
Just received my GAGGIA BRERA, coffee machine.
Machine arrived in 2 days to my home with uk power plug and a nice gift in coffee! Thank you guys! Finally I can wake up and have a great cup of coffee! So tired of Nespresso!
Having ordered a new Gaggia coffee machine at the beginning of January, it arrived, as Marco had informed me, earlier this week and we love it. Easy to use and makes fabulous coffee. A special thanks must go to Marco for his friendly emails, keeping me up to date of the delivery progress. Made the experience of ordering on-line great fun! Gracie Mille Marco!
From the business
Caff̬ Italia offers a premium range of coffee makers and grinders for your best coffee. Discover our great selection: over 2000 different coffee machines and grinders.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members