The company has garnered mixed feedback, with customers praising aspects of their customer service and product quality, particularly regarding prompt responses and accommodating exchanges. However, significant concerns arise regarding the quality of hair extensions, with many customers reporting issues such as synthetic blends, poor durability, and dissatisfaction with color matching. Additionally, there are complaints about unresponsive customer support and unclear return policies, leading to frustration among buyers. Overall, while some customers appreciate the service and initial product quality, recurring issues suggest a need for improvements in product consistency and customer support responsiveness.
This summary is generated by AI, based on text from customer reviews
I ordered double wefted hair extensions for the first time. They look so natural that no one can say I am wearing extensions. Perfect texture, quality and volume. I just love them as I can curl them or make any hairstyle!
I just got to say that i loved the extensions that i ordered from cliphair they are beautiful and so easy to work with i have all ready recommenced alot of my friends this site because they love my new hair.
I love the hair extensions I've ordered from Clip Hair. The hair is thick and shiny, great condition. Very affordable, compared to other sites I've looked at online. I will definitely from them again.
Recently bought a 14-inch hair extension... Shopping through their website is very convenient. The color palette onlinr is exactly how it was when i received my hair extension. Prices are very reasonable. Way more affordable than buying in stores in the mall or other website. Will definitely buy again in the future.
I brought 2 24 inch which I had to save money for a while to buy them i was so excited as I wouldn't have to wear my hat to cover a few bold patches 3 days I had them in as they got damp and the smell on them was disgusting smelt like rotton eggs i followed the care instructions as it says on the site left them dry couldn't put hair brush through them it looked like a bird's nest 3 days and all that money for nothing so upset and dissapointed the smell is very strong not nice stay away to avoid disappointment wouldn't like to see anyone else upset and I e-mailed them and they haven't even replied how rude i am so upset guess I'll start saving again so I can get some extensions that last longer than 3 days
My extensions came on time. I bought the 24 inches light brown/chestnut (6) extensions. They are beautiful, soft, caramel rich color and thick. I have thick hair so I bought the thickest of all of them (i think is over 200 gr). I was so happy with my purchase that I just ordered a hair weft of the same color and length and going to have it installed soon. I will definetly keep buying from ClipHair UK.
All my love from Canada!
Maria
I buy a LOT of hair & I was very happy with the quality I received from Cliphair. Their service is great as well, received within a couple of days. Will definitely be a returning customer.
I have a dreadlock business and ive previously ordered hair from China which has been inconsistant in length and thickness. I received my first order ftom clip hair and im very impressed with the quality and also reasonable price. Ill be back when i have another order in the future.
Love these extensions they are thick and amazing quality very happy
I loved my exstentions, when reading reviews some were saying they only lasted 3 months, which to me is great as mine usually last a month!
I would deffo recommend perfect colour and qaulity, I would suggest buying two packs for thickness, would recommend and buy again
This was my first purchase of clip-in hair extensions and so I don't have anything to compare them with but I thought they seemed to be a good product. I am extremely pleased with the service I have received. I unfortunately had to return them as the colour wasn't quite right and they were a bit long. As soon as I am reimbursed for those I hope to place another order soon for a full set to see if they would be a better match.
Trying to find clip in Hair Extensions for my daughters Prom hair was a total nightmare! Her hairdresser had let her down at the last minute and she was distraught! Thankfully I found ClipHair.co.uk and within minutes of emailing them with my query and a pretty bad photo of my daughters hair( colour, length etc) they had advised me their recommendation.
Next day the extensions arrived securely packaged and the quality was unbelievable! When my daughter took them to be fitted and styled at the local hairdresser they were totally amazed at the EXACT colour match and wonderful quality!
100% recommendation for quality product and quality service!
Just received my hair extensions and they look and feel great. Love how they can be coloured (darker) and curled and straightened.
Love these hair clip in extensions! Great quality that match my hair. The delivery service is very fast also. I highly recommend this company.
My order arrived earlier than expected with the free shipping option, which is always nice. Very soft hair and the clips are sturdy. I dyed them pastel lavander with manic panic and it matched my hair very well, and didn't damage the extensions. I am able to curl them and flat iron them often. The price is better than anywhere else I have shopped, especially for a double weft.
I used them as highlights and they looked really good. I used mixed blond and it looked so real.
I have worn a weave for about 6 years. I have repeatedly bought these for at least 4 four of that time. Great quality.
This was my first purchase from Cliphair and I am very happy with them. Hair is soft and healthy, very good quality. Shipping was very fast, only 6 days to Hungary. I recommend Cliphair.co for everyone. Thank you!
I would recommend this site to people who are looking to order extensions, I ordered the dubble wefted 24", and absolutely love them, they go in nice shipping was fast..
Answer: No definitely not, please don't waste you're money
Answer: Please provide us with us with your order details and we shall look into this for you.
Answer: I live in London. It was sent via Royal Mail and I received them within 3 days.
Answer: Average life is 3-6 months (depending on the usage) extensions can last you longer than that hair care is taken properly.
Answer: We ship items using a tracked service. You will get tracking number via email after the item is dispatched. USA is normally 5 to 10 working days.
Answer: We ship from United Kingdom and there are two options. 1. Economy tracked is free for orders over $ 75. Under this method normally duties are not charged. 2. Express tracked items are sent via FedEx and duty/taxes are payable for orders over $ 20. Duty / taxes rates are different for provinces. This method costs $ 9.99.
Answer: If you use the Express Tracked (FedEx) method then you might end up paying duties for orders over $ 20.00
Answer: Thank you :)
Cliphair is an international retailer of finest quality real human hair extensions. We specialise in providing luxurious 100% Remy human hair extensions, designed to change your look in minutes. Whether you're after a luscious long clip- on ponytail, or super thick double wefted clip in hair extensions, Cliphair has a great range with something to suit everyone. We offer free worldwide delivery, and if you live in the UK you can expect to receive your extensions in just 1-2 days
Dear Emma
I am sorry to read your complaint. Our hair extensions are regularly used by qualified hair dressers and we regularly receive very good feedback from them.
When applying extensions permanently there are few things to avoid like swimming or applying any alcohol based products as this will cause dryness and tangling of hair. Detailed information is available on our hair care page.
Kindly reply to our private message and we will be happy to resolve the complaint ASAP.
Moosa Kazmi
Customer Service Manager