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CliphairReviews 249

2.6
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Cliphair Reviews Summary

The company has garnered mixed feedback, with customers praising aspects of their customer service and product quality, particularly regarding prompt responses and accommodating exchanges. However, significant concerns arise regarding the quality of hair extensions, with many customers reporting issues such as synthetic blends, poor durability, and dissatisfaction with color matching. Additionally, there are complaints about unresponsive customer support and unclear return policies, leading to frustration among buyers. Overall, while some customers appreciate the service and initial product quality, recurring issues suggest a need for improvements in product consistency and customer support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
19
value
19
returns
13
quality
19
Australia
1 review
3 helpful votes
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DISGRUNTLED HAIRPIECE BUYER - tHE SITE WAS GREAT TO LOOK AROUND AND i CHOSE A AHIR PIECE FOR MY WEDDING, iT ARRIVED AND I KEPT IT UNTIL I SAW MY HAIRDRESSER CLOSER TO THE WEDDING DATE FOR A TRYOUT. THE HAIRPIECE WOULDNT CURL AND WE BELIVE IT WASNT REAL HAIR AS THE CLIPHAIR PEOPLE SUGGESTED. WE CONTACTED THEM "SEND IT BACK" THEY SAID WE DID AND A MONTH LATER AND MANY EMAILS NO REFUND IN SIGHT AND NO CORRESPONDENCE SINCE THE ONE AND ONLY EMAIL I RECEIVED FROM THEM. SO I WANT EVERY ONE TO KNOW ABOUT THESE PEOPLE. IM IN AUSTRALA AND NT HANDS ARE TIED. DSIGRUNTLED CUSTOMER

Date of experience: December 1, 2008

From the business

Cliphair is an international retailer of finest quality real human hair extensions. We specialise in providing luxurious 100% Remy human hair extensions, designed to change your look in minutes. Whether you're after a luscious long clip- on ponytail, or super thick double wefted clip in hair extensions, Cliphair has a great range with something to suit everyone. We offer free worldwide delivery, and if you live in the UK you can expect to receive your extensions in just 1-2 days


cliphair.co.uk
Founded in 2007
Wallington, LND, United Kingdom
+49