Cliphair Reviews Summary
The company has garnered mixed feedback, with customers praising aspects of their customer service and product quality, particularly regarding prompt responses and accommodating exchanges. However, significant concerns arise regarding the quality of hair extensions, with many customers reporting issues such as synthetic blends, poor durability, and dissatisfaction with color matching. Additionally, there are complaints about unresponsive customer support and unclear return policies, leading to frustration among buyers. Overall, while some customers appreciate the service and initial product quality, recurring issues suggest a need for improvements in product consistency and customer support responsiveness.
This summary is generated by AI, based on text from customer reviews
Super fast shipping, costumer service was also good. Quality of hair pretty decent. And the only company that offers quad wefts one piece extensions. The Color that was matched to my hair worked for the lighter tones but not for the darker tones, sadly I can't return because I've already washed and dried them. And I find the quad wefts to be rather heavy.
Amazing, high quality product! This is exactly what I was looking for. I previously purchased the one piece top up but wanted something that was thicker. This did the trick! I wore it to add some thickness and volume to an up-do. It clipped in easily and stayed in all night.
I use them for my clients and they are all satisfied with the results. Thanks so much
I like the quality of the cliphair hair! The micro beads were just okay though. I think next time I'll order the itip hair and use my own beads.
Dont see many reviews from people who have used them everyday, however i use mine everyday and used to get them beaded into my hair and they're still amazing 7 months down the line! Honestly worth the buy and i wont go anywher else to get my hair extensions! Great price to top it off aswell!
I sometimes sew my old ones to my new ones to make them even thicker and you cant tell the difference between the new and old, they're great!
Great hair bought some a few times and dyed to match my natural hair they dye great highly recommend
Amazing hair once again. I ordered double wefted 18inch light ash blonde. My stylist commented on how good the quality was. My friend has since ordered a set. I have had many types of extensions of all prices. These are by far the best, no tangles, super soft and even looked brilliant after being dyed to match my balayarge.
My second pair of extensions to be purchased and like the first pair are excellent quality. Delivery was also very fast. Brilliant company to deal with.
I got 24 inch hair extensions for 155$ CAD. Costomer service is also very nice, and the hair was exactly as promised! Very pleased with all my new hair!
Im absolutely loving this hair! The colour match was perfect. A big thank you for your colour matching team. The reason why I'm loving these extensions so much is that these are not so thick so it doesn't stand out from my own very fine hair, it blends in perfectly. If you have fuller hair, go for double wefted clip-ins. For me, regular clip-ins are perfect. Also in the past I have chosen extensions that are lighter than my own hair as it is really hard to tell which colour match is the one for you unless you know better. So Im glad I used Cliphair's colour match service to get the perfect match for my hair :) And great customer service! Will order again from Cliphair.co.uk
Firstly the customer service has always been amazing, the last pair of extensions I bought weren't thick enough for my hair. (I bought the single wefted ones but my hair is very thick) I returned them but was then offered an exchange for the double wefted extensions with about 15% off. I thought this was great, it was sorted really quickly and I had them posted as soon as I returned the ones I'd bought. This time around I bought new ones of a different colour (brown to pink ombré) and they're so lovely. The quality is always great, the price is amazing and they always last so much longer than they're supposedly meant to. Loving my new ones, they look great. (I recommend the double wefted ones especially if you have thick hair) over all have never had a problem with this service. Always order from here!
My microloops have been amazing! They're still in looking new as ever! I've taken them out once and done loads to them and can say I'm still so happy!
I was pleased with my extensions. Although they could do with being a slightly heavier gram. Having searched on the Internet, and looking at many different brands, I settled on this one. I was not disappointed! My hair has lasted well and was a reasonable price.
My first ever order of clip-ins after a bad experience with every other kind, they are amazing! In 6 months I have dyed the hair twice, heat style etc but they are still lovely and soft. I take care of them exactly like my own hair. As soon as they start to show signs of wear i will order another pair, I wouldn't look to buy them from anywhere else now. The prices are very good considering the quality you get!
Excellent, best quality and service, please keep in touch, please reply me, thank you!
The extensions were really thick and exactly the right colour good length would buy again from clip hair.
His is my second purchase from clip hair, my first was for clip in hair extensions which I am still wearing. I was off on my hols and wanted something different so I ordered the clip in ponytail. The hair is lovely quality and the colour is perfect. The pony tail is quite long but you can cut a inch or so off the bottom if you think it's too long. I've had loads of compliments whilst wearing this and even my mum liked it. The customer service at clip hair is great and I wouldn't hesitate to recommend them! Alison L
I ordered some extensions, they are meant to be real human hair. They are the worst hair extensions I have ever had. I only took them out the case to have a look and they went all frizzy straight away. They feel like hair you get on a doll I am very disappointed and I've asked them for a full refund. What a waste of £60
These hair extensions are FABULOUS! I really am confused at seeing so many people finding the quality of the hair poor after washing. I have soaked my #60 platinum blonde extensions in purple shampoo to tone them to the silver white colour of my own hair and they are now even softer and silkier than they were when they arrived! Beautiful hair, yes there are some occasional dark hairs in them but to be honest, that's to be expected with budget hair extension brands and really, there wasn't as many running through the Cliphair extensions as some other brands I've bought in the past. Soft, shiny, they don't tangle and they don't shed much when washed either. Cliphair are now my trusted brand for life - or until my own hair grows to waist length! :D
I ordered extensions from clip hair weeks ago and still have not received by order and being hesitant that I got scammed these other reviews have confirmed that! I am sick about this. Do not buy from Cliphair!
I am sorry to read that you have not received your item. We use reputable couriers to dispatch our items and most of them are sent via tracked service. Please send your order details to me at cs.manager@cliphair.co.uk and I will look into this ASAP.
Please be assured that your item is our responsibility and in case its lost we will happily send a replacement item.
M Kazmi
Customer Service Manager
From the business
Cliphair is an international retailer of finest quality real human hair extensions. We specialise in providing luxurious 100% Remy human hair extensions, designed to change your look in minutes. Whether you're after a luscious long clip- on ponytail, or super thick double wefted clip in hair extensions, Cliphair has a great range with something to suit everyone. We offer free worldwide delivery, and if you live in the UK you can expect to receive your extensions in just 1-2 days
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Kayley
I am sorry to read your complaint. Our extensions are made from 100% human hair and you can do a simple fibre burns test to check it.
We have a dedicated customer service who is happy to deal with any complaints swiftly.
Can you kindly contact me directly on cs.manager@cliphair.co.uk and I will be happy to resolve the issue for you. Please mention site jabber when contacting us.