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CliphairReviews 249

2.6
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Cliphair Reviews Summary

The company has garnered mixed feedback, with customers praising aspects of their customer service and product quality, particularly regarding prompt responses and accommodating exchanges. However, significant concerns arise regarding the quality of hair extensions, with many customers reporting issues such as synthetic blends, poor durability, and dissatisfaction with color matching. Additionally, there are complaints about unresponsive customer support and unclear return policies, leading to frustration among buyers. Overall, while some customers appreciate the service and initial product quality, recurring issues suggest a need for improvements in product consistency and customer support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
19
value
19
returns
13
quality
19
Canada
1 review
1 helpful vote
Follow Meg K.
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Great Quality, so much fun to work with. I would totally recommend them. If your looking for volume and length, these are so easy to work with..

Date of experience: December 28, 2016
Colorado
1 review
0 helpful votes
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7 years of searching...
December 28, 2016

I've been wearing hair extensions for over 7 years, I use to go to a local beauty shop, but the hair would matt within maybe a month and a half. I wish I would have known about clip hair years ago, it has been a holy grail to say the least. I have bought from them twice this year, and thats only because I wanted to thicken up the set. Let me tell you, trying over 15 hair companies, clip hair is compatible to a $800 set of hair, and we are speaking blonde hair here, which typically lasts less time. I have had my oldest set for 7 months and they are in almost the same condition as my newest set I purchased a few weeks ago. The thickness on the double weft does thin out a tad on the ends, but that is a natural look and I personally prefer it. I'm honestly not sure how they make a profit off the quality of the hair... Thats how good it is.

Date of experience: December 27, 2016
GB
1 review
0 helpful votes
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LOVE THEM
December 16, 2016

I have been using cliphair for over a year now and I am absolutely in love with them. They're so soft and so natural. I'm currently using purple ones and I'm amazed how real even bright hair can look. Definitely recommend.

Date of experience: December 16, 2016
Canada
1 review
0 helpful votes
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Extensions are usually so expensive, especially in store. I got my pair for about $80 on clip hair, and the product I got was great quality- something I would've had to pay at least $250+ in store! Love this site.

Date of experience: December 14, 2016
Australia
2 reviews
3 helpful votes
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Highly Recomend
December 14, 2016

Thanks again. Second time buying. My sister is so over the moon with her new amazing extensions. Fast delivery. Hair is silky smooth and glossy.

Date of experience: December 14, 2016
Canada
1 review
9 helpful votes
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I wouldn't if I were you
December 9, 2016

The price of the extensions were pretty good. I frequently use clip in extensions and read lots of great reviews about cliphair. I had to pay for express delivery as I am leaving the country soon so had to get them on time so paid a fair bit extra for that. However when I went to pick up from FedEx I was told I had to pay an extra $40 for the package, this would have been fine if I was told in advance but I was not... so an extra $40 on top of the price for express delivery. Annoying.
Secondly. I ordered the colour light ash blonde, I swear I was given the most yellow blonde I have ever seen in my life. Starting to think I was maybe given the wrong colour because surely they can't be serious. Managed to tone them so they are a little better but still not great.
Working out the price for the tax and delivery and then paying to re send back out it's not even worth it may as well just go somewhere else.
Although I will say I can't fault the quality.
Overall though, pretty annoyed.

Date of experience: December 8, 2016
Farhan M. Cliphair Rep
over a year old

Dear Ellen
Thank you for your feedback. We are sorry to read that you were not aware about customs/duty charges levied by your local Canadian customs, We have clearly mentioned this on our website please use the link below to read it.
https://www.cliphaircanada.com/shipping-information.html
For your reference I am also pasting same point which we have mentioned on our website.
“All items are shipped from our warehouse in United Kindom. We are not responsible for any charges/duties/taxes levied by your local customs/tax authorities.”

Apart duties/taxes we are glad to know that you are happy with your purchase.

M Kazmi
Customer Service Manager

Ireland
1 review
0 helpful votes
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Amazing
November 14, 2016

I ordered the double weft 24inch clip ins in 613 they came within 3 days and the quality of these extensions is unreal esp for the price you pay iv used many brands in the past and these are by far the best they are true to length and are thick from root to end also the weft is sewn on very secure because of the special material used clips are tight and secure and there is no shedding which is a huge plus great color selection i will order again and i highly recommend to anyone looking for amazing quality hair

Date of experience: November 14, 2016
Ireland
1 review
2 helpful votes
Follow Karen M.
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Very pleased with this! I thought I was taking a gamble with the colour but thankfully it suited my hair colour perfectly! 100% human hair, fantastic quality, delivered to Ireland within afew days!

Date of experience: November 10, 2016
Illinois
1 review
1 helpful vote
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LOVE THEM
November 13, 2016

LOVE THEM! I could not find ombré 24inch clip ins anywhere! Took a chance and bought these and am obsessed! So great for the price! I will be coloring them to make my own unique look! I am very happy with the purchase.

Date of experience: November 10, 2016
GB
1 review
1 helpful vote
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Love my extensions from clip hair. They are of a very high standard and at a great price! Will not buy from anywhere else in future!

Date of experience: November 10, 2016
Ireland
1 review
0 helpful votes
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24" clip in extensions
November 6, 2016

Fast delivery and good qaulity. I have since dyed my extensions to suit my new hair colour and they came out perfect! Easy to straighten etc and look really natural

Date of experience: November 6, 2016
GB
1 review
1 helpful vote
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Excellent extensions
November 4, 2016

Great quality, looking very natural, easy to wear every day, easy to colour

Date of experience: November 2, 2016
Ireland
1 review
0 helpful votes
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Happy with my purchase
November 4, 2016

Happy with my hair extensions purchases. Received it on time. And also good quality.

Date of experience: November 2, 2016
GB
1 review
0 helpful votes
Follow Amanda C.
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I purchased my clip in hair extensions and was really happy with them. They are very good quality and the colour was well matched. I would definately recommend this company to others and place an order with them again.

Date of experience: November 2, 2016
GB
1 review
0 helpful votes
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Fabulous
November 4, 2016

I have long black hair and wanted a change so I bought the ombre dip dyed extensions from cliphair. As always brilliant quality and blend in perfect with my already thick hair. Excellent for that quick change then back to normal the next day without any damage :) highly recommended!

Date of experience: November 2, 2016
GB
1 review
0 helpful votes
Follow Debbie H.
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I have never used ring hair clip before and they have given my hsir extra volume and length, I will definately be using them again as they were so quick and easy to use. I love them!

Date of experience: November 2, 2016
Canada
1 review
0 helpful votes
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Lightest blonde #60!
October 26, 2016

I have had extensions for 6 years now many I have had to throw out because of their bad quality. I am so glad to have chose cliphair extensions best quality I have had! That's the truth. I toned them and they are shiny, easy to curl or straighten, no shedding! Clips are strong and it's honestly so much hair for such a low price! I will be repurchasing again. I shipped with FedEx and I live in Toronto I got them the very next day! Amazing!

Thank you again!

Date of experience: October 24, 2016
Canada
2 reviews
0 helpful votes
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Best clip ins ive bought
October 20, 2016

Great quality, long lasting - Quick shipping!
I bought some extensions for a wedding last minute, had them shipped to Canada next day and they were here on time, and were perfect - The color match is perfect. I will order again!

Date of experience: October 18, 2016
Canada
1 review
0 helpful votes
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Amazing product
October 18, 2016

Absolutely love my clip in hair. Would highly recommend it to anyone. Colour matched perfectly. Feels great. I have a professional hair stylist friend who I hadn't seen in a while... she couldn't even tell they were extensions. Had to ask!

Date of experience: October 18, 2016
Canada
1 review
0 helpful votes
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Beautiful
October 18, 2016

Honestly they're cheaper than most extensions, you can curl them, dye em and make them yours. I wear them everyday and they make me feel pretty.

Date of experience: October 18, 2016

From the business

Cliphair is an international retailer of finest quality real human hair extensions. We specialise in providing luxurious 100% Remy human hair extensions, designed to change your look in minutes. Whether you're after a luscious long clip- on ponytail, or super thick double wefted clip in hair extensions, Cliphair has a great range with something to suit everyone. We offer free worldwide delivery, and if you live in the UK you can expect to receive your extensions in just 1-2 days


cliphair.co.uk
Founded in 2007
Wallington, LND, United Kingdom
+49