CliphairReviews 249

I have spend nearly £300 with clip hair recently and when one of my items after only three uses became unwearable after a faulty clip i sent the item back. The company will not refund as they dont care after it has been worn they only refund if the item is faulty on arrival. You spend all that money on something you expect it to last 6 months to a year minimum. To make it worse they do not reply to your emails and the service is terrible. I would of bought more clip ins from them but now i will not be doing as they dont care when you spen £80 on an item and it brakes - terrible service i will not be recommending them to anyone

This is what I wrote in an email to the company. -I just received your 18 inch, blonde, clip in, single weaved extensions through the mail. I bought them blonde so I could match my hair perfectly with semi permanent dye.
I waited about 2 weeks for this product to come in and when I opened the package and took the hair out, it started to shed in my hands. I put the bad mind set I had from that and continued on. I put in semi permanent hair dye for a strand test. 20 minutes later, as I was rinsing it, the hair curled up and started falling out even worse than before. I don't know what you guys are trying to sell, but I refuse to have this product and demand a refund.

AVOID. Sly company that deletes any comments that arn't 100% positive - also blocks the people who have left them. I have had a set that has melted (not human hair) yet they said it was my fault some how? My latest set (yes i was stupid enough to buy again 2 years later) is a matted mess after 2 months of use. I have worn hair extensions for 8 years and other brands usually last me over 9 months, yet cliphair seem to think i don't know how to look after hair extensions. They don't accept their hair is poor quality once the coating has been washed off. Save your money!
Reply to the company: "The fact I dyed 1 inch of the hair should not have caused the hair to be in the state it is. I am experienced at dying extensions and the ones I currently am wearing have been dyed many times and are in perfect condition after everyday wear for a long period - from another company of course. You do encourage dyeing the hair on your social media by commenting 'our hair takes dye really well so make the most of it' but now are saying because of me dying one inch it has caused them to matte up (on the parts that arn't dyed). The reason I didn't pull up the fault right away is because it happened once the coating you apply to them to make them look high quality was washed off. I spoke to your team a few years ago who admitted they use a coating and the quality will change once it is washed - misleading. Even if i had washed them on the first day you would blame the customer for your hair. I have emailed and asked for care instructions and products I can use (because apparently, your hair needs special products although no other company does) but you have ignored my email, but will blame me for using something you don't approve of. The customer service is shocking and blocking me on social media for telling a friend the hair isn't a high quality and doesn't last a long time is very pathetic from a company of your size. Other hair companies offer advice and recommend products such as coconut oils when i have said about the hair changing its state - you just automatically blame the customer and offer no help. I would never recommend your company to any clients or friends, there are many others that offer better hair and customer service for similar prices. Maybe you could learn from your competitors."

Extensions worked perfectly for me. Color was a perfect match. I only wish my color came in wavy/curly and quad weft (1b/613). Clips stay in place all day. I only wish clips were dark brown instead of cream color (I bought highlighted extensions but roots of my hair are dark so I would prefer dark clips). I've washed them a few times and there is some shedding but very minor. Order was shipped and received in 2 days. All in all. Will order again.

Have been buying Cliphair extensions for a few years now. Literally couldn't live without them. My hair is very fine and never grows past my shoulders so have been wearing hair extensions for nearly 10 years. Since I found Cliphair I haven't bought extensions from anywhere else as no one else compares. The quality is amazing and people can't believe it's not my own hair. Ordering process is simple and delivery is very quick! I always get so excited when they arrive in the post! I always recommend cliphair when people ask where to get extensions from. My most recent purchase is the dip dye extensions as I have just gone from blonde to brunette and they match perfectly! Thank you so much for the amazing extensions x

From the first phone call to customer services and the professional way this was dealt with, I had high hopes for these extensions, and I certainly wasn't disappointed! The extensions are by far, the best ones I have ever used and I have used many! The colour match was perfect and the thickness of the double wefted clip ins were amazing. The ease at which these attach enabled me to do my whole head within 10mins. My hair is jaw length so don't be put off if your hair is short, these extensions are that good they will blend in anyway.