Cleanse & Co.

Great company! Have made 4 purchase and have been extremely happy with them all. Communication is great via Instagram account and products have been great quality and beautiful. Postage has been on time and well packaged. Love their rewards program and all their 'special' buys too. It can sometimes be difficult to ascertain the real life size of products from the product photos but this is usual for crystals and the like offered by other companies too. I totally appreciate the provision of such close up photos to offer a detailed visual of the product. In any case, all you need to do is contact Cleanse & Co and they will gladly offer any additional information you require (ie size), which I have done in the past. Would 100% recommend and will definitely buy again

I just wanted to say a massive thank you to the Cleanse&Co team, especially Hayley. I had an issue with my order so I sent an email off and had prompt replies even though they are inundated with emails. Hayley is an amazing small business owner who went above and beyond with her customer service. The quality of the crystals are just devine and knowing im supporting and Aussie mum just makes buying from Cleanse&co so much easier. Thank you for being an exceptional business owner - and may your weekend and Christmas be truely blessed xxx

Ordered on the 27. 05. 22, still waiting on order. Didn't receive a update on order or shipping until I made contact 3 weeks after my purchase. Like described by other unhappy customers, i received the "we've put it at the front & will dispatch"
Still waiting, do yourself a favour & buy elsewhere to avoid disappointment & dissatisfaction

Please stay away from this company.
They take twice as long to send your order than states on their website. The Courier company Sendle they use seems to be as dodgy as them.
After multiple emails and only getting one response after not receiving my order after two months. I chose to do a credit card reversal as I can't get A response or my order.

Love Cleanse & Co so much! All their products are amazing and of high quality! I've ordered from them a few times now and I'm always so impressed with how beautifully presented and packaged with care everything is. Highly recommend, thankyou Cleanse & Co! X

Obviously under staffed and inadequately managed. Lucky if you get your order or the actual products you purchase. Over 2 weeks and order still unfulfilled and this is not the first time. Do not know why I went back. Am not expecting to get the correct items if I get them at all.

I am really not happy with the communication from this company, I ordered some crystals for a Christmas gift and it took 2 weeks for them to dispatch but I understand that was normal for this time of year but it was then not picked up for dispatch, and when my parcel arrived 3 days before Christmas there were 2 crystals missing from my order with a note that states those 2 crystals were unavailable at the time of dispatch. It had been 4 and a half weeks from the time I placed my order to when it arrived and they couldn't even email me to let me know those 2 crystals would not be in my parcel, I live out west and had no way to find a replacement gift. I have asked to a refund but no one is getting back to me about this. It's very frustrating. Especially when I am now down $200 with no crystals

I have made so many purchases and they are all sent with such love and care. All the products are such high quality and I have the best experience with customer service. I had troubles with a discount code and one of the girls replied as soon as she could and had it all fixed for me. I dont shop for crystals anywhere else.

Unfortunately there was a mix up with my mystery box order that wasn't the companies fault. A few issues arose and Hayley, the owner, was extremely understanding, empathetic and helpful. Hayley hand picked and express posted a new mystery box as well as completed a full refund for the troubles. The issue could have become bigger but with Hayleys understanding and management it is a great reflection on the company and it's success. The quality of Cleanse and CO's products are faultless.

I've made a fair few purchases with Cleanse and Co. Fair to say I'm obsessed! Recently got this big 2kg candle, it's to die for.
Shipping 10/10, arrived before the estimated date.
Customer service 10/10, always helpful.
Amazing job Hayley! We love to see boss mums slaying the game!

I stumbled across this website during being stuck indoors in Melbourne, Australia and needed a pick me up as it has been a horrid 2020. Ever since I have been obsessed with ordering from cleanse and co. They are a little more on the expensive side but I would rather spend more money knowing that I am supporting a small business who have amazing customer service and a lot of patience. Can't wait to see what 2021 has in store for this beautiful business.

I've shopped at Cleanse and Co many times now, and I am continuously amazed!
My crystals arrive as advertised, and with super fast shipping despite the current delays!
I always receive some sort of goodies with my parcels! I've purchased crystals, lamps. Candles etc and they have all been top quality with a great and fair price unlike some other big online crystal shops. I still have another order to be shipped and I can't wait to receive! My messages have also been replied to very fast and on time during the busiest times!
Keeping doing you! Thank you Cleanse and Co x

I have ordered from Cleanse and Co so many times and they have out done them selves each time. When ever I receive a parcel from them, I am so excited because it is like Christmas each time Mr Sendle drops off the parcel. The product quality and range always amazes me. Their customer service on social media are so kind and lovely. The amount of care and love that goes in each package and message always seems to amaze me.

*******% would recommend to anyone

I love my candles (and anything Christmas) and had recently seen a lot of posts featuring cleanse & co candles on my Instagram feed so I decided, why not treat myself? I purchased the large gingerbread candle and oh my goodness it smells divine! I was pleasantly surprised by the size of the candle also, a bit larger than I thought it was going to be. The shipping did take just over two weeks, however, that was previously advertised so although I was impatiently waiting for it to arrive the scent and quality of the candle made it worth the wait! My second purchase from this business and I am yet to be disappointed by their products x