Cleanse & Co.

I absolutely love Cleanse and Co. I've placed over 14 orders over the past year (slightly addicted), and I absolutely love each product I've received. My orders have ranged from crystals, lamps, bath soaks, prints, ceramics, books, angel cards, essential oil blends (obsessed with the cleanse' spray & I am whole' roller) and candles, especially the watermelon scent (which I highly recommend). This online store provides a wide range of high-quality, genuine crystals. It is honestly a one-stop shop! I also love the little extra touches you receive in your package - an incense stick and a beautiful quote card (I use them as bookmarks and have some on my fridge)! You can honestly feel the high vibes.

I began my crystal journey one year ago with this store, and I'll be forever grateful to them. I got sick, which left me with a permanent disability when I was 14 years old and ever since I have struggled with anxiety, depression, poor self-love and low self-worth. Now, as a nearly 22-year-old, I can honesty say their crystals and essential oils have changed my life as they comfort me in my low days, and have allowed me to reconnect with my spirituality.

I recommend Cleanse and Co to everyone as the owner and creative director, Hayley is spreading so much love and light. Xxx

Beautiful in every way. I adore crystals and cleanse and co is my go-to store for them. Very Good Service

Placed an order and was notified it could take from 1-12 days to be shipped off. Contacted them on the 10th day as I had no communication and had heard very bad things about the company. The ‘customer service manager' who might as well have been called an automotive machine, notified me that there actually was a 5-17 day processing time so this information was falsely advertised to begin with. I then questioned why the processing time would take that long and why I had not been contacted if this had changed. She then responded with an automotive response claiming my parcel was lost (contradictory considering my parcel, in her previous email, was still processing). This company is making a fortune, not only on the products but the shipping (charging $40) and provides the worst service I have ever experienced (I have experienced a lot of bad companies before). I caution you not to spend your money with a company that focuses more on sending PR packages than they do caring for their customers who spend their hard earned money. The commerce commission should really be reviewing this business

I've ordered a number of times from this company and it absolutely boggles my mind that they take up to three weeks just to ship your order. According to a news article I read this company turns over $700,000k worth of crystals per month and still won't bother spending money on packing and shipping their orders within a reasonable time frame for their customers. Their customer service is slow and sometimes they don't respond for days in ongoing conversations so you have to keep following them up. Their products, especially their crystals, are ridiculously overpriced and are usually unremarkable, small and sub par specimens. I ordered a mystery box (which they outrageously claim has over $250 worth of value in it) and received a bunch of small, bottom of the barrel, murky crystals, some of which I actually threw away. Their slick marketing claims your crystals are intuitively picked for you and while it's not what you expect (read: not good quality) it's what you "truly needed" because the universe brought it to you. This helps them get away with selling an average, cheap product for more money and is total bull$#*!. I dislike how fake this company is because they hold up a spiritual, loving facade on social media but care more about profits than their customers. The mystery boxes are just an excuse to get rid of their worst crystals and stuff it with lots of cheap things like incense and "free gifts" (a crystal chip half the size of my pinky nail) to give you a false sense of abundance. They get away with it because their marketing game is strong and their packaging is well designed. Don't buy into it. Whatever you do, don't buy crystals from these people and only buy their candles and sprays when they have a 30% off sale. I've learned my (very expensive) lesson.

I have ordered from cleanse and co 4 times and only received 2 of my orders. The first arrived in a timely fashion, so of course I ordered again. The second experience was not so great after 6 weeks and little communication I received a full refund. So of course I gave them another chance, assuming it was a one off. 3rd ordered arrived after 3 weeks so I thought they must have gotten their act together. My fourth and last order was an absolute shambles, I placed my order in October. After 4 weeks I sent an email to chase it up as I did not receive a shipping notification or any communication whatsoever pertaining to delivery or stock. Then after nearly 2 weeks of emailing and again receiving little communication I am told the package is lost. 2 lost packages? No compensation, very little in the way of apologies. I am very disappointed as the products are good but unfortunately the business is poorly ran. Very slow to ship items, poor communication and lots of ‘lost packages'.

Avoid Avoid Avoid. There are other candles and other crystal companies.

The products are fine, but the shipment took too long to arrive at my house, and the website is quite difficult to navigate at times. Please improve.

This was my first purchase with cleanse & co, Hayley msged me because of a little mix up, we quickly resolved the issue & my parcel was sent out to me. During these crazy times mail has taken longer to receive however I received my parcel quickly! Most people don't understand how the mailing system works, I've seen a lot of people on their Instagram rudely bombard cleanse & co with "where is my parcel" it's called patience, and once it's out of there hands you're able to track. Simple.

Anyway the team had put in a gift for my patience with the before mentioned mix up & I was overwhelmed with gratitude, I can't even express how happy I was with the service & how it had changed the course of my day.
I felt compelled to email Hayley and thank her from the bottom of my heart. And leaving a review is the least I can do.
I saw other reviews showing how the item looks "nothing like shown online" however I found my situation to be the opposite, the huge kunzite chunky I ordered was bigger than I expected and more beautiful in person xx

It can be hard to please everyone and I can only imagine how disheartening it is to have people bombard you all the time.
So I want to truly thank the cleanse and co team & I literally can't wait to purchase more crystals from you in the future!

Ashleigh :)

Love everything I have purchased from Cleanse & Co. All orders are packed thoughtfully and carefully and everything I have purchased has been just as I imagined. Thank you!

O M GGGGGG! Whether you're thinking about purchasing crystals, candles, bath soaks, you name it, DO IT! I have been a returning customer of Cleanseandco for over the last year and I couldn't be more HAPPY and SATISFIED! The genuine love and care that goes into every single product, wow. I started off purchasing crystals to help me on my journey of self love, self care and self worth. And let me tell you, their products have made my heart and home SO FULL! Even my partner who is 32, has jumped on the bandwagon because he's noticed the benefits of these crystals! Honestly, everyone that walks into my house compliments me on how my home feels so light and zen hehe!
The quality in all of their products, especially the crystals is second to none! The BEST!
I have shopped around before, and so have many of my friends to see what's on the market and we are always returning back to Cleanseandco. You just cannot compare. And the prices, for the quality you get is sooooo reasonable. I've bought crystals that are more expensive, but also that are priced cheaper and you just cannot compare honestly. Genuinely, there's so many good things to say about this company. I cannot wait to keep purchasing from them for the many years to come, so that I can keep filling my home with so much love, light and positivity in my home for my family.
If you're thinking about purchasing from them, DO IT! You'll have no regrets, I promise!