It was the first time I used it and I had tons of people who gave me quotes and I got to choose exactly who.
Couldn't ask for a better experience. Tobey was fantastic the entire transition. The entire experience went smoother than I could have imagined
Shipped my dog from NC to CA with out a hiccup, was kept updated along the route an the driver was quite personable
Wonderful experience with Brenszees petship that I was connected to through CitizenShipper. Thank you!
Great service... Had a dog moved from CA to PA went perfect... Highly reccomend very economical... wouldn't use anyone else...
We used Citizen Shipper to get a new puppy from TN to NC and it was great! I felt comfortable with the people I was working with.
Citizen Shipper left me and my pets stranded 24 hours before pick-up time.
I scheduled my animals to be picked up and brought to Florida 2 weeks in advance. THE DAY BEFORE PICK UP I get a text from my driver whom I have never even spoken to, and she changed the entire route and timeframe of the shipment. She also added: oh... and there will now be an overnight stay in SC> HUH? WHAT?
And when I expressed my deep dissatisfaction with thie renegotiation, my driver simply redly cancelled and... here I am getting ready to drive to Florida myself.
THIS IS A VERY UNBPROFESSIONAL AND HALF WITTED COMPANY. Managemnet was no help at all when I called seeking assistance they said "go on citizen shipper and find another driver" YEAH RIGHT! And get bit again? I think not. I will either drive myself or call another shipper who cares about customers and has the ability to run a company and not disappoint (nice word for screw) their customers,
RUN AND RUN FAST people.
MANY OTHER COMAPNIES DO THIS!
BETTER!
Hi David,
I was going through our system to get more clarification on what happened and I’m not sure from the records if you were able to engage another driver. If you wouldn’t mind sending an email to jesika@citizenshipper.com with the email you used on the platform, I’d love to dig in and find out what happened and what we can do better.
Got my pup to me safely from Montgomery, Alabama to El Paso, Texas which was amazing and I love their services.
Got service quotes. Made the process very simple. My driver was helpful and put my mind at ease. TY
We found the right person, who got our Charley boy home safely. So we thank you citizen Shipper!
Want to thank Dawn for getting my puppy safely and in great spirits and condition from Florida to South Dakota
Rodney and Michelle were GREAT! Very nice, very professional and they arrived on time, as promised. Would HIGHLY recommend!
Good service and fast transport and seguard good care to the dog and i recoment the compqny and the driver
Thank you Joselito, we look forward to provide you with the same service in the future for any of your transportation needs! :)
They were very helpful in getting my puppies to me. I would recommend this service to anyone! I used CDS RELIABLE TRANSPORTATION!
WONDERFUL... COULD NOT BE BETTER.
ON TIME. CLEAN. KEPT ME POSTED. REAL PET LOVER.
SHE'S THE VERY BEST!
Its a scam DONT USE IT I TRIED TO BELIEVE THEM BUT AFTER THEY G OT MY MONEY I HAVENT BEEN ABLE TO GET AHOLD OF THEM
Hi there,
Im sorry that you feel that way. I wasnt able to locate an account or any support request tickets with the info you have listed here. Can you please reach out to support@citizenshipper.com and let us know of any problems you experienced with drivers found on site, and we're more than happy to help.
Please also be aware, there is an online scam that reports themselves as "citizenshipperS" - which is not associated with our site whatsoever. All emails from our site will end in@citizenshipper.com, and we will never ask you to send money via moneygram etc.
I was so wanting g a puppy I found her, but she was in Indiana and I'm in Virginia. Found a service
I highly recommend Citizen Shipper for any of your pet transport needs,
Very happy with my experience! THANK YOU
My pup made it to its destination safely and like royalty! I had a great experience thank you!
Overview
CitizenShipper has a rating of 3.3 stars from 1,070 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CitizenShipper most frequently mention great experience, pet transport and fur baby. CitizenShipper ranks 4th among Mail Forwarding sites.
Citizenshipper is a marketplace that looks to delight its customers by providing them with a convenient and safe way to connect with experienced pet transportation professionals. We are driven by desire to create magical moments for pet owners by uniting them with their pets quickly, safely and reliably anywhere in the US, while creating job opportunities for drivers.
If you have something to ship, list a transportation job, get bids and then choose your transporter. If you would like to become a transporter, create a profile, get your account verified, find matching shipments, and get on the road. For more information about becoming a transporter, roll on over to our CitizenDriver driver page. Whichever option you choose, in less than 60 seconds you will become a part of our nationwide network of people who are working together to get things from Point A to Point B everyday.
With ten years experience building an online marketplace, we understand the needs of all of its participants. We’ve tried and tested a variety of platform models, and policies, to find a highly optimized user experience that has helped thousands of pets be transported safely and reliably across the country.
We’ve developed our vetting system and de-risked the platform so that customers can feel safe using us. Our extensive positive reviews speak to why shippers should choose us over someone else they find online.
Whether you operate a small business, or you are an individual in need of transportation service, CitizenShipper can help you meet your needs.
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- Austin, TX, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you Germaine, we're glad that Tobey rose to the occasion and removed the anxiety from the whole experience! We hope to have an opportunity to offer you the same kind of service again for any kind of shipping needs :)