business logo of CEVA Logistics

CEVA Logistics

Overview

CEVA Logistics has a rating of 3.9 stars from 736 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CEVA Logistics most frequently mention great service, friendly staff and easy process. CEVA Logistics ranks 1st among Freight sites.

service
107
value
71
shipping
71
returns
15
quality
259
This company responds to reviews on average within 3 days

Instant Feedback

1,734 reviews
How would you rate CEVA Logistics?
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SANDY M.
1 review
0 helpful votes
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It was a pleasure dealing with your staff (thorough - friendly & price rite) I've dealt with 2 other carriers in the past with no complaints, the difference being good service.You were originally recommended to me via one of your drivers, originally I didn't ring you guys because I thought you were too big & possibly costly - once again pleasantly surprised thank you.

Date of experience: June 26, 2020
Brittany P.
1 review
0 helpful votes
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Congratulations on an excellent company. Wonderful staff. The *** at the desk in Perth and Adelaide were so friendly and fun.The transfer process extremely efficient and prompt. I can't speak highly enough of you all. You turned a stressful prospect into a really enjoyable experience. MANY Thanks, Kind Regards, *** ***

Date of experience: June 26, 2020
Australia
1 review
0 helpful votes
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Recommended by car dealer
October 7, 2021

Online really good, phone contact not so helpful. Had hoped for a recommendation or advice about where to get the car cleaned to meet the WA quarantine regulations, but the gentleman I spoke to didn't have that information.

Date of experience: October 6, 2021
EMILY W.
1 review
0 helpful votes
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Fantastic experience. I had my Alfa *** transported from Western Australia to New South Wales. They collected from my sisters address and delivered it to my location. Vehicle was in great condition when it arrived. Loved the tracking service online and knew where the vehicle was at all times. 10/10 service. Very impressed with the focus on customer service! Received a personal call from the team 24 hours before delivery to confirm drop off location.

Date of experience: June 26, 2020
Australia
1 review
2 helpful votes
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Forget the rest, deal with the best
August 29, 2021

I had an exotic car transported using CEVA's enclosed service from Adelaide to Sydney. The team at CEVA were great to deal with from start to finish. They made the whole process stress free and my car arrived ahead of schedule and in great condition. I would happily use them again.

Date of experience: August 27, 2021
CZ C. CEVA Logistics Rep
over a year old

Hi S D,

Thank you for your review, we really appreciate it.

If you have any enquiries please don't hesitate to contact us at 132277, alternatively you can send us an email at ccc@cevalogistics.com.

Kind Regards,
Cz

Australia
1 review
0 helpful votes
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Car Transport Professionals
March 23, 2021
Updated review

After approaching other Transport Companies for quotes, and receiving mixed responses, we struck gold on finding Ceva Logistics. Their website is simple to navigate and we received a quote almost immediately. Their pricing was very competitive, and communication since we accepted the quote has been excellent. We are able to track the vehicles progress on-line, and most of all the company offer door to door service. We look forward to receiving the vehicle, on time and in good condition, next month.

Date of experience: March 23, 2021

Easy to navigate and use website
March 21, 2021
Previous review

Easy to navigate and use website.

Date of experience: March 20, 2021
Shirley I.
1 review
0 helpful votes
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Great work Ceva
June 26, 2020

Great work Ceva.
*** and *** in your customer service team are 2 very pleasant young ladies who were flexible and responded to my emails immediately.
Collection and arrival of car all on time and the car was delivered 3 days earlier than advised.
Car arrived a little dusty but in excellent condition.
Thank you to the CEVA team - Well done.

Date of experience: June 26, 2020
Cheryl N.
1 review
0 helpful votes
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I used CEVA to transport my Porsche 911 from Brisbane to Sydney. They offered a range of service levels (covered truck / vehicle wrapping etc) and delivered door to door within 4 business days.

Everything went smoothly and the cost was very competitive.

Date of experience: June 26, 2020
GEORGE A.
1 review
0 helpful votes
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Overall pretty good; just had issues at the pick up end, as the pick up tip tray driver didn't seem to know what he was doing: stalled car twice an then had to send for another flat bed car and another driver; I had to dealt with this from Brisbane on the phone, which was stressful

Date of experience: June 26, 2020
Australia
1 review
0 helpful votes
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No communication, no urgency and no updates
August 4, 2021

Train derailment in june yet my car is STILL yet to be moved from the yard and it is 2 weeks later. Not happy

Date of experience: July 4, 2021
John Benedict S. CEVA Logistics Rep
over a year old

Hi Chris,

We apologise for the delay. I know where you are coming from.

The recovery is underway but will take 3 weeks at least to recover. We have huge number of vehicle from last week's booking that are still waiting for allocation.
We are also using the sea freight in transporting vehicle that's coming from WA and going to WA.

If you have more enquiries please don't hesitate to contact us at 132277 or you can also send an email to ccc@cevalogistics.com and use our livechat on the website.

Kind Regards,
Cz

WILLY G.
1 review
0 helpful votes
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I have cancelled the service because of poor customer service

Date of experience: June 26, 2020
Australia
1 review
0 helpful votes
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Damage to the car
February 4, 2025

My car has stone chips on the windscreen and a screatch and a chip on the drivers door that was not there. You can even check your photos from Melbourne as I watched the inspector photo the car and he felt the door Infront of me showing no chips!

Date of experience: January 31, 2025
Helen M. CEVA Logistics Rep
3 months ago

Thank you Bradley M., For the awesome feedback!

Our friendly-user website making sure that our customers experience the best and smooth transaction:)

For further inquiries please don’t hesitate to contact us at 13 22 77 or via email at CCC@cevalogistics.com

Kind Regards
Helen

Australia
1 review
0 helpful votes
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Worked OK but detail of pickup missing. Website estimates of delivery were not at all accurate. Phone discussion said Friday. Was rung Wednesday afternoon to see if I wanted to pick it up. Had already organised for Friday. When I did pick up the car it had just been washed and charged which I considered excellent service.

Date of experience: December 13, 2024
Helen M. CEVA Logistics Rep
5 months ago

Hi Trevor M,

Thank you for your review. We really appreciate it. We are glad to hear that you're satisfied with your experience.

Should you need any assistance, please don't hesitate to shoot us an email through ccc@cevalogistics.com or call our Customer Care Centre at 13 CARS(13 2277).

Thanks again.

Kind regards,
Helen

Australia
1 review
0 helpful votes
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Very friendly staff, they provided excellent customer service

Date of experience: October 23, 2024
Helen M. CEVA Logistics Rep
6 months ago

Hi FAWAD J.,

Thank you for your review. We really appreciate it. We are glad to hear that you're satisfied with your experience.

Should you need any assistance, please don't hesitate to shoot us an email through ccc@cevalogistics.com or call our Customer Care Centre at 13 CARS(13 2277).

Thanks again.

Kind regards,
Helen

Australia
1 review
0 helpful votes
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First class service.
November 1, 2024

I paid extra for the premium service and was not disappointed. CEVA exceeded my expectation.

Date of experience: October 21, 2024
Helen M. CEVA Logistics Rep
6 months ago

Hi WARWICK F,

Thank you for your review. We really appreciate it. We are glad to hear that you're satisfied with your experience.

Should you need any assistance, please don't hesitate to shoot us an email through ccc@cevalogistics.com or call our Customer Care Centre at 13 CARS(13 2277).

Thanks again.

Kind regards,
Helen

Australia
1 review
0 helpful votes
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It was a simple pross of arranging the car to be picked up and delivered as arranged. CEVA called me timely and informed me about the delivery and that things were on track. There is nothing to fault on the delivery side, but the car was incredibly dusty and dirty, adding that small touch of washing the car done would have been awesome. Whilst I understand that this might not be possible, its the small gestures like this that makes the experience amazing.

Date of experience: September 19, 2024
Francis Y. CEVA Logistics Rep
7 months ago

Hi Karl A,

Thank you for your review. We really appreciate it. We are glad to hear that you're satisfied with your experience.

Should you need any assistance, please don't hesitate to shoot us an email through ccc@cevalogistics.com or call our Customer Care Centre at 13 CARS(13 2277).

Thanks again.

Kind regards,
Francis

Australia
1 review
0 helpful votes
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Easy process from start to finish
July 13, 2024

The car was delivered promptly and without fuss. The staff were really helpful. Recommend them for any interstate deliveries.

Date of experience: July 2, 2024
Francis Y. CEVA Logistics Rep
10 months ago

Thank you, Robert B., For the awesome feedback!

Our friendly-user website making sure that our customers experience the best and smooth transaction:)

For further inquiries please don’t hesitate to contact us at 13 22 77 or via email at CCC@cevalogistics.com

Kind Regards,
Francis

Australia
1 review
0 helpful votes
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Super Fast Delivery
July 21, 2024

Pick from Seymours on Tudor Quality Cars Hamilton Delivery Beri South Australia Subaru was delivered in 2 days to a very happy customer. Quoted 7 days Exceeded expectations by 5 days. GREAT JOB

Date of experience: July 11, 2024
Francis Y. CEVA Logistics Rep
10 months ago

Thank you, Seymours On Tudor Q., For the awesome feedback!

Our friendly-user website making sure that our customers experience the best and smooth transaction:)

For further inquiries please don’t hesitate to contact us at 13 22 77 or via email at CCC@cevalogistics.com

Kind Regards,
Francis

Australia
1 review
0 helpful votes
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It took a little longer than I expected
September 15, 2024

But overall I was happy with the experience and the help I received thank you

Date of experience: September 5, 2024
Australia
1 review
0 helpful votes
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Holding my car hostage.
November 18, 2022

My 1934 Ford hotrod has been sitting in the Perth depot for 3 weeks.
I have paid extra for delivery to my door yet they just can't seem bothered enough to actually put it on a truck and deliver it.
They say I am welcome to hire a trailer and come pick it up but there will be NO REFUND to the depot to door portion. ($240)
Only after you pay do they advise you of the estimated day of delivery, which in my case was an astonishing 4 weeks.
If I had known that fact I would have hired another company.

Date of experience: October 18, 2022
Sonny G. CEVA Logistics Rep
over a year old

Hi Mark,

Thank you for taking the time to give us your feedback.
We're so sorry that your experience did not match your expectations and this is not the ideal experience that we want you or our future customers to experience. So we always make sure to set a proper expectation to our customers by email that you will received after you book your vehicle or by over the phone customer service representative.
Reason why your vehicle is sitting in our enclosed yard safe and secured is because we still have time to delivery your vehicle. I do apologize if you think we are holding your vehicle that is not the case here we just have a high volume of vehicles pickup and delivery.

However your review matter to us to help us constantly improve our service and by knowing what we can work on.
For further enquiries please don’t hesitate to contact us at 13 22 77 or via email at CCC@cevalogistics.com

Kind regards,
Son