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Cell2Get

Overview

Cell2Get has a rating of 3.3 stars from 1,228 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cell2Get most frequently mention customer service, new phone and free shipping. Cell2Get ranks 242nd among Mobile Phones sites.

service
174
value
165
shipping
172
returns
142
quality
161
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3,106 reviews
+8
How would you rate Cell2Get?
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New York
1 review
0 helpful votes
Follow Brie J.
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My aunt and I went to this website sometime on a Saturday to get a refurbished phone she had purchased online. Everything went very well and everyone was very helpful through email support. After getting the phone home and trying to charge it we were having a problem with the volume button and that it wouldn't charge. My aunt had given up on the refurbished phone and decided to just purchase a new one. Today we contacted their customer service via phone where melvin helped us. My aunt just needed a little help learning about the volume button and to purchase a new wall charger. Melvin saved my aunt a lot of money by her helping in discovering the problems. Melvin also told her she could call the store for help. Thanks melvin-we appreciated your great customer service!

Date of experience: May 26, 2022
Georgia
1 review
0 helpful votes
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My son accidently dropped my phone and shattered it, and the phone was on it's last leg to begin with, so I decided to get a new phone. I needed one for a reasonable price, and not through some payment plan at my phone company! Cell2get had exactly what I needed, and at the price I needed. Ordering was easy, and it came even faster than I thought it would, which was really great considering I didn't have a working phone. Thank you so much for the great service

Date of experience: June 7, 2015
New York
1 review
0 helpful votes
Follow Figueroa M.
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This was my first purchase online. I took advantage of the online rating system to find a reliable company (with the best price of course). I was able to get a real life representative
On the phone which ultimately is why I chose this company. The process, overall, went well

Date of experience: August 6, 2014
New York
1 review
1 helpful vote
Follow vincet r.
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I had a pretty goodl experience when ordering from this site. I needed to get a new unlocked phone since I broke my old one and the prices and huge selection this site has to offer were incredible. Got a great deal on my new phone(was actually cheaper than my old one!) and it was delivered fast and is working just fine. Their customer service was very helpful, when I had a concern about the shipping method used by the site I quickly got a response and we resolved all the issues. Overall pleasant site and I recommend it

Date of experience: October 18, 2014
New York
1 review
0 helpful votes
Follow hilma f.
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I have purchased several things from cell2get over the last several years and have found their website very easy to use and their prices excellent. I always recommend them to friends looking for cell phones.

Date of experience: August 18, 2015
New York
1 review
0 helpful votes
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Ive used cell2get for numerous purchases over the previous 5+ years and their service, pricing, and overall structure gets better and better! Sometimes shipping little late but overall customer service is very helpful and friendly

Date of experience: December 8, 2017
New York
1 review
0 helpful votes
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Great And Fast
April 12, 2015

I was highly satisfied with this purchase. Phone arrived on the day it was expected. I also received a car charger, USB cable and phone holder which was not mentioned in the initial deal but nonetheless I am happy with the product and the accessories.

Date of experience: April 10, 2015
New York
1 review
1 helpful vote
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Amazing!
June 30, 2021

I initially bought from this store for the first time a week ago and spoke with melvin about the phones I was interested in that would work with AT&T's is service. Melvin was very knowledgeable about each phone I was interested in, the cost of the phone. Melvin was extremely patient with me and all the questions I asked. I promise him I was going to return the next day but things happened and I was not able to return until today. Today I dealt with Adam, who was also very patient and knowledgeable with everything my husband and I was looking for. We upgraded our phones and even got the AT&T service installed for 30 days which adam mentioned and told us all about. I've been dealing with the same cell2get salesperson for many years but he's been promoted so I had to find a new store. I must say this store online will be my new store and with great sales agents like Melvin and Adam, I'm sold. I've been an cell2get customer for almost 20 years and I must say they never fail.

Date of experience: June 29, 2021
New York
2 reviews
0 helpful votes
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Postive feedback
September 22, 2017

Good product description is very accurate received exactly what I ordered the cell phone was in better shape then I hoped. For excellent item and it works great the only small issue I had I ordered extra battery and it did not arrived with the phone I contact customer service and found out the battery was send separately other then that its all good

Date of experience: September 21, 2017
Pennsylvania
1 review
1 helpful vote
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My cell phone broke a cross country roadtrip. I was in the middle of nowhere and desperately needed a phone as soon as possible. I knew i would be required to buy a phone over the internet, seeing as i did not have a local retailer where i was. I came across Cell2Get based on their great reviews and selection (they not only had the same model phone i had broke, they had it for a lower price than i had bought it for originally). I bought my Cell phone and had it delivered immediately. I called their customer service number and was told that my order was shipped that day. I received my package at my hotel 4 days after placing the order. I was very pleased with the experience.

Date of experience: March 8, 2017
1 review
0 helpful votes
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I got a phone from cell2get and I find out can not insure the phone thru verizon I called the store and explained the problem. Asked to replace another model that verizon will insure. I Was granted and indeed they replaced the cell phone. Efficient service and courteous store. Highly recommend the store. Very good.

Date of experience: July 14, 2014
Michigan
1 review
0 helpful votes
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I ordered a phone on the Thursday before Memorial Day and signed up for two day shipping. I followed up on Friday and was told it would be shipped on the following Tuesday. On the following Wednesday, I had to ask whether the order had been filled. On Thursday, I was told that the item was now out of stock. I had to follow up to get answers and was provided incorrect answers when I did so. I use my phone for business and am scrapping by with an older version waiting for this phone, only to be strung along and then, surprise!, I am told it is unavailable. This level of service and support is unacceptable in a world where competition is fierce. I certainly won't order from them again.

Date of experience: May 28, 2020
New York
1 review
0 helpful votes
Follow doug w.
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I had a really great experience with Cell2Get Inc Now. I actually dropped my phone in my pool over the summer and I didn't really know what I was going to do. I found this company while browsing online and I decided to go with them. I found a brand new phone at an amazing price and I was so happy to have found this website!

Date of experience: October 23, 2014
New York
1 review
0 helpful votes
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Amazing experience!
March 11, 2020

They are really nice and the offer good prices for their phones as well as good shipping options. I will be buying again from them, I am very excited that I got my phone from them and I cannot wait for the next one!

Date of experience: March 11, 2020
New York
1 review
0 helpful votes
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I purchased a new galaxy s9 from this site after i saw an advertisement on facebook and i really wanted the s9 (my s6 was getting tiered). So went to this website saw the fantastic collection they had and bought right away it came after a few short days and they have a great costumer service!

Date of experience: September 5, 2018
New York
1 review
0 helpful votes
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Excellent Shipping
June 23, 2017

I ordered a phone with free shipping. I was told that it would take anywhere from 1-2 weeks but was surprised when it showed up at my door after three days. I called with an order number shortly after purchasing top make sure that my order was processed. When i was told that it was shipped the same day i thought they meant processed. I am thrilled with their quick service.

Date of experience: June 22, 2017
New York
1 review
0 helpful votes
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Online support works well. Timely response, quickly problem-solving and excellent goods. Recommend Simple and easy instructions while placing the order online. Also, order came very fast and the product was superb

Date of experience: June 7, 2015
New York
1 review
0 helpful votes
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Fast delivery
April 12, 2018

I recently went on a business trip to China and unfortunately I had lost my phone somewhere on the way back to my hometown. I needed to get a new phone as fast as I could for business purposes. I was happy to find cell2get and they had a very large variety of phones to choose from. After I found a phone that was fit for me I ordered it and it came within a couple of days. Once the phone arrived got activated and I was very pleased with it overall. They made sure to keep me updated throughout the whole process. I was very happy with the customer service and I will make sure to use them again

Date of experience: April 11, 2018
Nevada
1 review
1 helpful vote
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Bought cell phone from them. Delivery was good. They sent it in a very protected box. But the cell phone was defective out of the box. I don't know if it was the cell phone manufacturer's fault or theirs. They accepted a return and send me an exchange overnight

Date of experience: November 25, 2014
New Jersey
1 review
0 helpful votes
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Second to None
August 16, 2016

Im a picky lady and Im usually picky about these kinds of sites that come out of seemingly nowhere. How trustworthy and helpful could they be? Im probably making a desperate mistake. In this case, i was super wrong because celltoget is anything but fake or sketchy, theyre honest and surprisingly helpful.

Because of celltoget I received a brand new Galaxy Note 3. I didnt need the newest model, I didnt want to be force into things, and I would have liked the phone within a week at most. They were down with that. They got me the model I wanted, explained their policies, which are also listed for the world to see at their site, and began to place my order.

The phone came 4 days later. I called to thank them but they were just happy that I was satisfied. They even wanted to know about the signal/activation and if they could help with that. These guys are helpful, and its helpful to find them.

Date of experience: August 16, 2016