website thubmnail of Cask Cartel

Cask CartelReviews 974

4.0

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Cask Cartel?
grey star
grey star
grey star
grey star
grey star

Cask Cartel Reviews Summary

Cask Cartel has a rating of 4 stars from 974 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cask Cartel most frequently mention customer service, great experience and timely manner. Cask Cartel ranks 12th among Food & Drink sites.

service
165
quality
449

Instant Feedback

740 reviews

We monitor reviews for authenticity

Utah
1 review
0 helpful votes
Follow Eduardo K.
Unfollow Eduardo K.
Send Message
Share Review
Report Review

Properly packaged
January 1, 2023

Properly packaged, it was what I expected……….
Easy to buy.

Date of experience: January 1, 2023
Customer R. Cask Cartel Rep
over a year old

Thank you for sharing! We appreciate the feedback.

Ohio
1 review
0 helpful votes
Follow Grant X.
Unfollow Grant X.
Send Message
Share Review
Report Review

Quick Delivery
January 1, 2023

Ordered and received quickly. Great service during the holiday season.

Date of experience: January 1, 2023
Customer R. Cask Cartel Rep
over a year old

Thank you for sharing! We appreciate the feedback.

Georgia
1 review
0 helpful votes
Follow Beth Y.
Unfollow Beth Y.
Send Message
Share Review
Report Review

Great!
January 1, 2023

Santos arrived in time for Christmas. Thank you. Cast Cartel send a lot of emails.

Date of experience: January 1, 2023
Customer R. Cask Cartel Rep
over a year old

Thank you for sharing! We appreciate the feedback.

California
3 reviews
0 helpful votes
Follow Valerie J.
Unfollow Valerie J.
Send Message
Share Review
Report Review

Fast delivery
January 1, 2023

My son loved his gift and I was really surprised how fast I got my order. Thank you!

Date of experience: January 1, 2023
Customer R. Cask Cartel Rep
over a year old

Thank you for sharing! We appreciate the feedback.

Florida
1 review
0 helpful votes
Follow Lissette I.
Unfollow Lissette I.
Send Message
Share Review
Report Review

Great service
January 1, 2023

The bottle arrived on time for my special gift. The item was properly packed safely.

Date of experience: January 1, 2023
Customer R. Cask Cartel Rep
over a year old

Thank you for sharing! We appreciate the feedback.

Michigan
1 review
0 helpful votes
Follow Ken A.
Unfollow Ken A.
Send Message
Share Review
Report Review

Five Trail Whiskey
January 1, 2023

A little slow to respond. But they always come through.

Date of experience: January 1, 2023
Customer R. Cask Cartel Rep
over a year old

Thank you for sharing! We appreciate the feedback.

Arizona
1 review
0 helpful votes
Follow Nicholas J.
Unfollow Nicholas J.
Send Message
Share Review
Report Review

Impressive delivery!
January 1, 2023

My sister was pleased and surprised on top of being very happy. Packaging was phenomenal! I'm making another purchase now because of this he great selection.

Date of experience: January 1, 2023
Customer R. Cask Cartel Rep
over a year old

Thank you for sharing! We appreciate the feedback.

North Dakota
1 review
0 helpful votes
Follow Peggy G.
Unfollow Peggy G.
Send Message
Share Review
Report Review

Fabulous
January 1, 2023

The person loved his gift was very happy I will order again.

Date of experience: January 1, 2023
Customer R. Cask Cartel Rep
over a year old

Thank you for sharing! We appreciate the feedback.

South Carolina
1 review
0 helpful votes
Follow Jeffrey Q.
Unfollow Jeffrey Q.
Send Message
Share Review
Report Review

Poor quality
January 31, 2023

Not happy with delivered product. I am a collector and you sent a bottle where the label was crooked and full of bubbles. Will not place another order with you, unless you send a return label and exchange it. Would like to order many other products but won't if this is the quality delivered

Date of experience: January 1, 2023
Customer R. Cask Cartel Rep
over a year old

We appreciate the feedback and are so sorry to hear that you were not satisfied with your delivery. Please reach out to our Customer Service Team at hello@caskcartel.com to have this matter resolved as quickly as possible.

Colorado
1 review
0 helpful votes
Follow Greg P.
Unfollow Greg P.
Send Message
Share Review
Report Review

No worth it
January 31, 2023

It took forever to get the shipment. Communication was limited and WAY overpriced. I'll never order from this site again

Date of experience: January 1, 2023
Customer R. Cask Cartel Rep
over a year old

We are so sorry to hear that you were not satisfied with your CaskCartel.com experience. Our fulfillment team tries to offer the best pricing and fastest delivery possible. Unfortunately, in the Spirits industry, there are many distributor and carrier delays that can affect the fulfillment of orders placed. For this, we truly apologize.

Ohio
1 review
0 helpful votes
Follow Colleen I.
Unfollow Colleen I.
Send Message
Share Review
Report Review

Very good
January 1, 2023

My husband is a whiskey bourbon snob. This was a perfect Christmas gift.

Date of experience: January 1, 2023
Customer R. Cask Cartel Rep
over a year old

Thank you for sharing! We appreciate the feedback.

Texas
1 review
0 helpful votes
Follow Kristal M.
Unfollow Kristal M.
Send Message
Share Review
Report Review

December order
January 1, 2023

I had an excellent ordering experience. I will use this company again.

Date of experience: January 1, 2023
Customer R. Cask Cartel Rep
over a year old

Thank you for sharing! We appreciate the feedback.

Massachusetts
1 review
0 helpful votes
Follow Jesse F.
Unfollow Jesse F.
Send Message
Share Review
Report Review

Fun and fast
January 1, 2023

Fun site to explore new alcohols and fast delivery!

Date of experience: January 1, 2023
Customer R. Cask Cartel Rep
over a year old

Thank you for sharing! We appreciate the feedback.

Florida
1 review
0 helpful votes
Follow Todd J.
Unfollow Todd J.
Send Message
Share Review
Report Review

Great product and delivery
January 1, 2023

This is our 4th or 5th Cask Cartel order. As usual they delivered everything just fine. I will use them again whenever we want to send something.

Date of experience: January 1, 2023
Customer R. Cask Cartel Rep
over a year old

Thank you for sharing! We appreciate the feedback.

Illinois
2 reviews
0 helpful votes
Follow Geralyn V.
Unfollow Geralyn V.
Send Message
Share Review
Report Review

Whisky
January 1, 2023

Very nice selection of whisky! Good customer service

Date of experience: January 1, 2023
Customer R. Cask Cartel Rep
over a year old

Thank you for sharing! We appreciate the feedback.

Illinois
1 review
0 helpful votes
Follow Jamie X.
Unfollow Jamie X.
Send Message
Share Review
Report Review

Tour of Scotland review
January 31, 2023

Order arrived late after Xmas. Delivery didn't make us sign for it-also put in up against our garage and had I taken my other car out in the morning I would have ran it over and ruined it. Customer service was good when I asked about order. Nice that it came with an extra drink as a 'thank you'

Date of experience: January 1, 2023
Customer R. Cask Cartel Rep
over a year old

We are so sorry to hear that you were not satisfied with the delivery time frame of your purchase. Rest assured, our fulfillment team is doing their best to have all orders shipped as quickly as possible during this holiday season.

Virginia
1 review
0 helpful votes
Follow Edward S.
Unfollow Edward S.
Send Message
Share Review
Report Review

Very good.
January 1, 2023

Good service, timely arrival. I've ordered with Cask Cartel many times over the years and they are one of the best around.

Date of experience: January 1, 2023
Customer R. Cask Cartel Rep
over a year old

Thank you for sharing! We appreciate the feedback.

Georgia
1 review
0 helpful votes
Follow Keith E.
Unfollow Keith E.
Send Message
Share Review
Report Review

Confused
January 1, 2023

It was difficult trying to track shipment. Items were as described and packaged beautifully. A little pricey.

Date of experience: January 1, 2023
Customer R. Cask Cartel Rep
over a year old

Thank you for sharing! We appreciate the feedback.

California
1 review
0 helpful votes
Follow Jeffrey Q.
Unfollow Jeffrey Q.
Send Message
Share Review
Report Review

Jeff
January 1, 2023

Great product. I would definitely order again. Timely delivery.

Date of experience: January 1, 2023
Customer R. Cask Cartel Rep
over a year old

Thank you for sharing! We appreciate the feedback.

Ohio
1 review
0 helpful votes
Follow Richard A.
Unfollow Richard A.
Send Message
Share Review
Report Review

A Wonderful Experience!
January 1, 2023

Cask Cartel came up with my favorite hard-to-come-by bourbon, so I ordered a bottle. It arrived quickly and I also received a small sample bottle of another liquor to boot!

Date of experience: January 1, 2023
Customer R. Cask Cartel Rep
over a year old

Thank you for sharing! We appreciate the feedback.