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Cask CartelReviews 974

4.0

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Cask Cartel Reviews Summary

Cask Cartel has a rating of 4 stars from 974 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cask Cartel most frequently mention customer service, great experience and timely manner. Cask Cartel ranks 12th among Food & Drink sites.

service
165
quality
449

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740 reviews

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New York
1 review
0 helpful votes
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Gunnar's Vodka
January 1, 2023

Order came wrapped very good and on time! Gunnar's Vodka is very good!

Date of experience: January 1, 2023
Customer R. — Cask Cartel Rep
over a year old

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California
1 review
0 helpful votes
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Great present
January 1, 2023

It just took a little longer to get here and I had to use their app to track.

Date of experience: January 1, 2023
Customer R. — Cask Cartel Rep
over a year old

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Virginia
2 reviews
0 helpful votes
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Great Spirits - but pricey
February 1, 2023

Over the last 7-8 years really good Bourbon has been becoming increasingly harder and harder to get. You walk into a local liquor store and they laugh at you if you mention Buffalo Trace or some of the others. So what to do? Deal with on-line companies and pay outrageous prices for something that would retail for about half the price at other places. The alternative is to "know someone" within liquor store/distribution circles. Most of the good stuff doesn't even make it to the shelves before it's gone.

Date of experience: January 1, 2023
Customer R. — Cask Cartel Rep
over a year old

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New York
3 reviews
0 helpful votes
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TIMELY
January 1, 2023

I received my order in a timely manner. There was no delay in shipping.

Date of experience: January 1, 2023
Customer R. — Cask Cartel Rep
over a year old

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New Jersey
1 review
0 helpful votes
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Great gift idea
January 1, 2023

I brought this as a Christmas gift for a brother who loves Irish whiskey and he loved it!

Date of experience: January 1, 2023
Customer R. — Cask Cartel Rep
over a year old

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North Carolina
1 review
0 helpful votes
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Great customer service
January 1, 2023

I had trouble placing my order at first but through email they helped me to be able to place it. My order came in with time to spare for Christmas and had beautiful gift wrapping to go with it. I'd advise that you make sure your address has the full zipcode not just the usual 5 numbers and that you also use a credit card instead of a debit card.

Date of experience: January 1, 2023
Customer R. — Cask Cartel Rep
over a year old

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Ohio
1 review
0 helpful votes
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Excellent Service
January 1, 2023

The bourbon was a gift, so I cannot attest to the quality of the product, but my interaction with Cask Cartel was excellent: the website was easy to navigate, the shipping prediction was accurate (even in the busy holiday season) and the packaging was safe and secure. I would absolutely recommend Cask Cartel to anyone looking at an internet purchase of high-end liquor. Thanks for everything!

Date of experience: January 1, 2023
Customer R. — Cask Cartel Rep
over a year old

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Alabama
1 review
0 helpful votes
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Jamison Irish cold brew whiskey
January 1, 2023

Excellent service. Right on time and excellent product. I will definitely be ordering from you again!

Date of experience: January 1, 2023
Customer R. — Cask Cartel Rep
over a year old

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California
1 review
0 helpful votes
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Christmas gift
January 1, 2023

Very satisfied with order, this is second time ordering. Very easy no problems

Date of experience: January 1, 2023
Customer R. — Cask Cartel Rep
over a year old

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District of Columbia
1 review
0 helpful votes
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CONVICTON
January 1, 2023

This was my 1st time ordering with Cask Cartel Premium Spirits and I will order again. Other than the lengthy wait on the shipment, I shall order again. I am in Maryland and Conviction can only be purchased in N.C. And or via this website. Thank you!

Date of experience: January 1, 2023
Customer R. — Cask Cartel Rep
over a year old

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New York
1 review
0 helpful votes
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Good experience. Very pleased.
January 1, 2023

Very happy with the delivery. I got 6 Von Payne Black. And the friends I gave them to. Were absolutely thrilled.

Date of experience: January 1, 2023
Customer R. — Cask Cartel Rep
over a year old

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California
1 review
0 helpful votes
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Great experience
January 1, 2023

The item arrived extremely fast and was very well-packaged. Highly recommended!

Date of experience: January 1, 2023
Customer R. — Cask Cartel Rep
over a year old

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Texas
1 review
0 helpful votes
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Siempre the best
January 1, 2023

Great experience….easy ordering and reasonable shipping charges. My item arrived early which was a surprise due to all the bad weather around the country. I'll definitely buy from here again. Happy New Year!

Date of experience: January 1, 2023
Customer R. — Cask Cartel Rep
over a year old

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Colorado
1 review
0 helpful votes
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Quick delivery, great price.
January 1, 2023

I received my order quickly, and the selection of items is always great, and the prices are good too. The bottle was very well packaged. I recommend Cask Cartel without reservation.

Date of experience: January 1, 2023
Customer R. — Cask Cartel Rep
over a year old

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Tennessee
1 review
0 helpful votes
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Gift
January 1, 2023

Great! Ordered late but it was delivered as promised

Date of experience: January 1, 2023
Customer R. — Cask Cartel Rep
over a year old

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California
3 reviews
0 helpful votes
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Good experience
January 31, 2023

Great experience except one glass arrived broken. The delivery was fairly speedy. I will order from this company again.

Date of experience: January 1, 2023
Customer R. — Cask Cartel Rep
over a year old

We are so sorry to hear that a broken glass arrived with your shipment. Please reach out to our Customer Service Team at hello@caskcartel.com to have this matter resolved.

New York
2 reviews
0 helpful votes
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My shine
January 1, 2023

Always always always THE BEST! The taste, the ordering, delivery time...EVERYTHING! LOVE CASK CARTEL!

Date of experience: January 1, 2023
Customer R. — Cask Cartel Rep
over a year old

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Pennsylvania
1 review
0 helpful votes
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Late
January 31, 2023

My order wasn't shipped until the day after I was told it would be delivered. It sat idle for 10 days until I wrote asking about it. Then it was handed off to FedEx and was finally delivered many days after the event for which it was purchased. It was packaged well and arrived in good condition, but I can't turn the clock back and celebrate my Silver Anniversary again. Disappointing.

Date of experience: January 1, 2023
Customer R. — Cask Cartel Rep
over a year old

We are so sorry to hear that you were not satisfied with the delivery time frame of your purchase. Unfortunately, carriers are experiencing delays due to the Holiday season which can back up retailers and distributors. Rest assured, our team does its best to have all orders shipped out as quickly as possible.

Florida
1 review
0 helpful votes
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MJH
January 1, 2023

Son-in-law loved the gift card. I couldn't decide on which bourbon to choose for him. So it was the perfect gift.

Date of experience: January 1, 2023
Customer R. — Cask Cartel Rep
over a year old

Thank you for sharing! We appreciate the feedback.

Texas
2 reviews
0 helpful votes
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Tracking
January 31, 2023

Tracking shipment was difficult. Had know idea when it was shipped nor when it was to arrive. Was informed a signature would be required which was not the case.

Date of experience: January 1, 2023
Customer R. — Cask Cartel Rep
over a year old

We appreciate your feedback and are so sorry to hear that your delivery did not go as planned. We have sent an investigation alert to the fulfillment partner responsible for this order. We take these matters very seriously and will do our best to make sure this doesn't happen again.