Carrabba's Italian Grill
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Carrabba's Italian GrillReviews 55

2.4
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Carrabba's Italian Grill Reviews Summary

Carrabba's Italian Grill has a rating of 2.4 stars from 55 reviews, indicating that most customers are generally dissatisfied with their purchases. Carrabba's Italian Grill ranks 4th among Restaurant Discounts sites.

service
29
value
26
quality
25
Florida
1 review
1 helpful vote
Follow Victor S.
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Even though the restaurant was lovely and quiet,
Even though our waiter was extremely attendive, it does not make up for lousy food. You could tell the salad dressing was thinned out so it would go farther. My main meal advertised as a summer specialty looked nothing like the menu photo. The white sauce on my pasta was so thinned out, it pooled in the bottom of my bowl. I have tried carrabbas several times and I have not had a good meal there. It is overpriced for the quality you receive. If you want a fast food chain that tastes lousy, visit the Carrabbas on 56th Street in Temple Terrace, Florida. You will not see my family there again!

Date of experience: July 27, 2024
Virginia
1 review
0 helpful votes
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Intrusive Tactics
March 12, 2024

My wife and I dined at the Carrabba's restaurant in Winter Haven, FL. Upon our servers return to our table with my debit card and the charge slip she said, with a smirk, "I've never seen that before" as she used her pen to point at my proximately displayed checking account balance. This infuriated me as it was done without my permission or authorization and, I did not request for this information to be shared or displayed and, was not aware that Carrabba's had the ability to access the balance in my checking account. Also, it was to send me a message that I can afford to tip her well. Contacted my attorney who immediately fired off a letter to Carrabba's, Winter Haven and, to Bloomin' Brands, Inc to respond within 20 days. They never responded. Point being, if you plan on paying for your meal with a debit card at this Carrabba's, kindly ask your server if they plan on displaying your checking account balance on the bill. Needless to say, my wife and I will not return to this restaurant.

Date of experience: March 12, 2024
Colorado
1 review
0 helpful votes
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I placed a take-out order on Carrabba's Italian Grill website on March 10,2024 for pickup at the following location at 4:15pm … 2088 S Abilene Street, Aurora, CO *******. I ordered 3 meals,
2- Spiedino di Mare ($57.98) and 1-Lobster Ravioli ($23.49). All of the meals were of poor quality, the sauce on the Lobster Ravioli was thin/watery, the Raviolis didn't have much lobster filling, the two Spiedino di Mare meals had eight (8) small breaded Scallops with Penne Pasta lightly covered with pasty tomato sauce. I ordered Sauteed Spinach on one of the Spiedino di Mare which had garlic, but the garlic was burnt which ruined the taste of the Spinach. All three (3) meals were small portions, and I would define them as half-orders. The salads that came with the meals, again were very small. The order didn't come with any bread, as they always provide bread when you dine-in, no napkins or plastic forks, knifes. The cost of the three meals came to $83.46 plus tax, which in my opinion was a rip-off for the quantity and quality of the food I received. You can get higher quality take-out Italian Cuisine food at affordable prices at Maggiano's Little Italy, Olive Garden Italian Restaurant and I would even venture to say Frazoli's Fast Food Italian Restaurant has better food than I received at Carrabba's.

Date of experience: March 11, 2024
North Carolina
1 review
0 helpful votes
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Great Service
March 4, 2024

Myrtle Beach - Carrabas. Jeanne Awesome. Thank you guys! Food was great as always. Keep up the good work.

Date of experience: March 2, 2024
Wisconsin
1 review
0 helpful votes
Follow Richard R.
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Don't do it! The $20 bonus is a rip off and a scam. They only allow one of the $10 off cards to be used one per visit. Meaning you need to go back twice to get the full $20. Only restaurant chain I have ever known that offers a bonus at Christmas time where you can't use them all at the same time, same visit. RIPOFF! I take advantage of these offers with many chains and when I went to use them Carabba's and they said 1 per table. I am never giving a dime to Bloomin' Brands ever again. They need to spell that out at time of purchase. BIG SCAM and they should be ashamed of themselves for being so cheap!

Date of experience: February 10, 2024
Iowa
1 review
0 helpful votes
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We had a great experience! We always love going here! Our server was great and the manager is always helpful.

Date of experience: December 31, 2023
Georgia
1 review
0 helpful votes
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Dwight did a great job. He deserves to be the GOAT. The Fettuccine Weesie was really terrific. Dwight even took our picture n

Date of experience: December 26, 2023
Ohio
84 reviews
38 helpful votes
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Great Food & Service.
December 20, 2023

Very good food. I always get their steaks and they are fantastic & very tender. The pasta is very good too.

The employees are friendly and helpful. Never a problem here.

Good Job!

Date of experience: December 17, 2023
Tennessee
1 review
0 helpful votes
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Carrabba's used to be our favorite place. But after paying 40.00 fid these wings?! I won't be returning

Date of experience: October 28, 2023
Nevada
1 review
1 helpful vote
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Service was very bad
October 17, 2023

I asked for blackened salmon and was told they don't have the right "Pan" for that. But after I asked to check with the cook I received a burnt blackened salmon. Our server "Jan" not friendly and the whole experience was just bad. The hostess was very very nice. We will never go back, to many places with great service and people who enjoy there job.

Date of experience: October 17, 2023
Arizona
1 review
0 helpful votes
Follow Rae G.
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Over the many years between then and now things might have changed. But when I worked there the bread was shipped precooked and frozen. The pasta was also shipped premade and dried. Now I am getting ads for this restaurant claiming that the bread and pasta are made in house and have always been made in house. That can not be true.

Date of experience: September 12, 2023
Indiana
1 review
1 helpful vote
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Just passing through town. Ordered a Johnny Trio to share with my wife. My wife ended up having only a piece of chicken for dinner -- because "they can't get it right!" How hard is it to put in the bag what's written on the receipt...apparently too hard for the employees at Mishawaka. And they wouldn't comp the meal for their mistake -- want to give a credit. Don't have a Carrabba's in our hometown and, since we're only passing through THIS town, won't be going back anyway! Thanks for VERY, VERY POOR customer service Carrabba's of Mishawaka.

Date of experience: May 29, 2023
North Carolina
1 review
0 helpful votes
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We went to dinner at carrabas in durham, we have one child who is handicap. Our server Christy was so friendly and attentive. She was great with our children. We had questions about the chicken parm and lobster rav she was confident that we would be happy with either choice and toldnus to make our decision based on how hungry we.were! How nice.

Date of experience: May 22, 2023
Massachusetts
1 review
0 helpful votes
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My experience
May 1, 2023

I want to personally thank a waiter named Jacob for making my experience wonderful by doing a great job. Before I was even done with my drink Jacob brought over another drink for me.

Date of experience: April 30, 2023
Canada
1 review
0 helpful votes
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Everything was excellent. Great service, bread with olive oil mixed with spices to Italian salad and main course of pasta mixed with tender chicken, mushrooms was very tasty.

Date of experience: January 8, 2023
Ohio
4 reviews
0 helpful votes
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HORRIBLE
December 17, 2022

What a nightmare. Been g here for 25 years and love the mission statement but the location off dussell
I will avoid like a pleage. There was something foreign in my food like a piece of plastic off a container and when I mentioned it and tried to get it fixed it was a nightmare. Our server
Meagan was rude and Obnoxious and when I asked her to keep her voice down and not to sub project so everyone could here she got louder. The only way I stopped her from yelling was to get up and walk out leaving my food there. Then they charged my card 86.86 meal was 14.00 and bounced my account and when I asked them to correct it and not charge anything to my account until it is in a positive balance, they assured me they wouldn't but did charge my account bouncing it even further into dismay. Now I have $$75.00 new charges on my account from penalties from f
Brandon (management) assuring me he would not charge anything on my account but did anyways. Can't get their help since it was such a major issue they've chose to ignore me and charges and carry on as buisness as usual. I would never eat there again they've slide way way down the list on doing things right and according to carrabbas mottos and mission. This place has been messing meals up, not taking the time to address and resolve issues they create. Can't trust the food to be handled appropriately with hair and plastic in meals and who knows what with lack of management or bad management. Horrible location I would not visit.

Date of experience: December 17, 2022
New York
1 review
1 helpful vote
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The hostess, the 1st person we saw, literally ignored us. There was no one else waiting for a table. The waitress was awesome. The food came quickly & was delicious! We will be back in spite of the rudeness.

Date of experience: December 2, 2022
Florida
1 review
0 helpful votes
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Caused stress
November 11, 2022

Here is someone else's review I copied and pasted of the Port St Lucie Location:..."And they very rudely, with no apology told us that the server would have been too overwhelmed to handle us as we are 2 people not 1. RUDE RUDE RUDE. Have never been treated so poorly." This is exactly what i went thru, no apology either: We ordered pick-up and i gave a 20% tip (I paid at the location, but they took a long time getting the food prepared after I paid already. We were missing the shrimp scampi so we called the same day and was told by the girl that picked up the phone that they would comp the bill. Four days later, no credit. Called again and asked to speak to Manager. They put me on hold for several minutes then the same girl answers again as if she had no clue what i was calling for so I asked for the Manager again and finally she came to the phone. I requested the credit again and asked for my tip to be credited too. My fiancee was already upset that they didnt comp us immediately the day this happened so it was just frustrating for the both of us. We discussed this more after the call and I did get too upset but I had a rough day at my job and this did not make it easier. Plus, who wants to call a thousand times for the same issue? Not me. Of coarse i got upset.

Date of experience: November 10, 2022
Illinois
1 review
0 helpful votes
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Very misleading
November 6, 2022

All of my girls food was undercooked the soup and parts it shouldn't have. The pasta was cold and had no sauce and the salad was soggy. The manager was rude and VERY disrespectful and the waiter payed us no attention. I have never in my life been so disappointed. Never would I eat at a place like this again.

Date of experience: November 5, 2022
Florida
1 review
0 helpful votes
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Great time
November 4, 2022

Elaine was amazing! We have never been to a carrabbas before and she made us feel right at home. Food and drinks were amazing as well.

Date of experience: November 3, 2022

About the business

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carrabbas.com
Founded in 1986
Tampa, FL, United States