Carrabba's Italian Grill
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Carrabba's Italian GrillReviews 55

2.4
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Carrabba's Italian Grill Reviews Summary

Carrabba's Italian Grill has a rating of 2.4 stars from 55 reviews, indicating that most customers are generally dissatisfied with their purchases. Carrabba's Italian Grill ranks 4th among Restaurant Discounts sites.

service
29
value
26
quality
25
Florida
12 reviews
31 helpful votes
Follow Knot H.
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Gone seriously down hill, Lobster Ravioli has smaller fill and the sauce has got too watery. The chicken Brian portion has gotten smaller and the prices have gone up. We will never go back to a Carrabba's.

Date of experience: October 31, 2022
Nevada
1 review
0 helpful votes
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Unhappy customers
October 24, 2022

Had dinner there tonight, seated right away But was very unhappy with the quality of the food. Chicken Parmigiana was plentiful but very rubbery in parts. The sauce had a miserable taste too. My husband ordered lasagne and the portion was enough for a kid, not an adult. We ate there a month ago and had similar meals that were very good. Your food must be consistent in a restaurant. They ran out of bread and served us lousy Italian bread. Not going back for bad food!

Date of experience: October 23, 2022
Pennsylvania
1 review
0 helpful votes
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The food and service were top notch! Joe was awesome! Courtney made the best bloody mary! The Propieter Laura came by the table checking on us and made sure we all had a wonderful time!

Date of experience: October 10, 2022
New York
1 review
0 helpful votes
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Took my family to Carrabba's for my mother's 82nd birthday. People who were seated a half an hour after us were getting their dinners. When we asked the waitress what happened to our orders, she said "well, they're very busy back there, thank you for your patience." I order the same dinner every time and was horrified to receive raw scallops as my Spiedino Di Mare. Other diners actually came to our table to say they could not believe we still had not been served. Not even a drink taken off the bill. I'm a bit sad to say it, but I will never go to Carabba's again. Have been a patron there since they opened.

Date of experience: September 19, 2022
Georgia
1 review
0 helpful votes
Follow Lori E.
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Food was passed off as filet mignon. It was an inferior cut of beef. We have traveled very much and know the quality and substitution. This meal was terrible. So very sad leaving this review. This carrabbas was likely the very worst we encountered.

Date of experience: August 14, 2022
South Carolina
1 review
0 helpful votes
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Decided to eat at Carrabba's this evening in North Charleston and I asked for a sirloin steak well done when it came to the table I cut it and it was raw The mashed potatoes were dried up I really did not enjoy my meal at all it's a complete waste of money and my daughter did not even eat her salad she always eats if I go to Wendy's! I'm so disappointed

Date of experience: August 8, 2022
North Carolina
1 review
0 helpful votes
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Very disappointed
August 7, 2022

My wife and I have been customers long standing over 26 years here in NC. The past few times we visited the Greensboro, NC location the service has been far short of pleasant. Today was the worst, starting with our order of chicken soup, delivered to the table less than hot, and no spoons provided. It took a long time to get the waiter only by my wife going over to the kitchen area and ask for spoons. He was there holding a lengthy conversation with the cooks. Over charged for liquor drinks and price reduced only when called to the attention to the waiter. Very disappointing. Terrible experience.

Date of experience: August 6, 2022
New York
1 review
0 helpful votes
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I have been going to Carabbas for many years and last night there was 4 of us and Nicole was our server. I as so impressed by her I asked her how long has she been doing this and she said 2 weeks - well I shocked as she was attentive, pleasant, funny and professional. Hats off to Billy her manager as he was a pleasure to speak with. Keep up the good work Nicole.

Date of experience: August 6, 2022
Pennsylvania
1 review
0 helpful votes
Follow Joseph V.
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We just had the best experience at Carrabbas in Easton PA! Special gratitude to our always amazing server Matteus and today's Kitchen Manager for the respect and class these two young men displayed today toward my husband, a 3rd Force Recon Marine who served in Nam. We continue to come to your Carrabbas not only for the amazing meals but because of people with character, like yourselves who work there! GOD BLESS YOU BOTH Joe and Rose

Date of experience: July 4, 2022
New Hampshire
2 reviews
0 helpful votes
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TAKE-OUT Review
May 23, 2022

Very disappointed! Bad take-out experience, because (1) took too long and (2) portions were short.

Date of experience: May 23, 2022
Georgia
1 review
0 helpful votes
Follow Margarita V.
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I had the worst waitress service. He had no interest to serve us. He disappeared, never check if we needed anything during our meal. His excuse was that he was too busy.
What kind of excuse is this when you are paying for the service like everyone else.
When I complained to the manager about our waitress she responded by saying he is one of the best server they had. Is this how managers handle complaints?

Date of experience: March 19, 2022
North Carolina
2 reviews
0 helpful votes
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Would make the founding family proud!
February 6, 2022

We had best meal ever Feb 04 '22. Steaks perfect, Johnny Roco salad had fresh seafood. 2-sides/soup

Date of experience: February 5, 2022
Florida
2 reviews
1 helpful vote
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Worst Lasagna Ever!
December 25, 2021

Because I am very familiar with the quality of food served in the Pinellas county Carrabbas, which is awesome by the way, I was excited and looking forward to my Christmas Eve meal here in Lakeland. So, I ordered my favorite dish, Lasagne, and my son ordered the
Fettuccine Carrabba with the Calamari appetizer. My son said his dinner was mostly ok but the noodles were overcooked. Much to my disappointment, I truly have nothing good to say about the Lasagne. Besides being a very small portion, not what I'm used to receiving, the Lasagne was dry with hardly any meat sauce. The noodles tasted like they were the oven-ready selection and not tasty like the noodles you have to cook before you make the dish up. The meat sauce itself was salty, not that rich and robust red sauce that would make anyones mouth water. In fact, there wasn't even any sauce poured over or around the Lasagne. I took 3 bites then I just had to stop eating it. It is the worst Lasagne I have eaten in any restaurant. I didn't mind paying the price of $18.29 for that dish when I thought it was going to be great again. However, it wasn't worth half that price for what was presented. I don't like having to leave such a negative review but I think people should know what they are getting ahead of time. Apparently, all Carrabbas do not put out the best quality in every location. Very Disappointed here in Lakeland!

Date of experience: December 25, 2021
North Carolina
2 reviews
0 helpful votes
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Mediocre Curbside Service
December 24, 2021

Although several of their menu items are usually good, management recently has not allowed phoned-in orders. Ordering from ones car seems to be actively (and passively) discouraged.

Date of experience: December 23, 2021
South Carolina
1 review
1 helpful vote
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Food Poisoning
November 14, 2021

Headed to Myrtle Beach for our 40th anniversary! Ate at Carrabba's in North Myrtle Beach on Friday evening. All food arrived lukewarm. My husband ordered the Johnny Trio—Steak was cold, chicken was lukewarm. Sent steak back. Cooked but sauce runny. He was extremely sick less than 24 hours later. Planned this trip for long time—so unfortunate. Will not try Carrabba again.

Date of experience: November 14, 2021
Florida
1 review
1 helpful vote
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1st time dinning at carrabbas since pandemics. Simple side salad and soup. Was told gift card was invalid. Then. Computer wry. Asked to pay with cash. Worst experience and feeling only to hear sorry.

Date of experience: October 31, 2021
Texas
2 reviews
1 helpful vote
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First Time There
October 7, 2021

My first visit to this eatery. Service was excellent. That's the end of that story. I know; it's not a steakhouse, but the sirloin was only fair. Longhorn is way better. Steak, mashed, and asparagus were served warm, not hot. For $17, you get a skimpy dish of spaghetti with one meatball. The house salad consists of not much variety and skimpy on the dressing. Taste of the salad was ok but eye appeal was zero. Appetizer of cheese sticks, mushrooms, and calamari, was not appetizing to look at. No one had anything good to say about it. My party spent over $200 there and probably will not go back. All in all, nothing was bad, just not a great value. Again the service was excellent and the restaurant was clean.

Date of experience: October 7, 2021
Maryland
1 review
2 helpful votes
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Ordered a carry out meal from Carrabbas in Elliott City Md today ( 18 Sept 2021). Ordered the Calamari, 16 oz Ribeye steak / mash potatoes/ chicken soup, Chicken Marsala with sauce on the side, chicken soup, penne pasta. Ordered online and received a text indicating it would be ready in 25 - 35 minutes. I arrived at curbside about 30 min later. I waited in curbside pickup for 15 minutes without anyone coming out to my vehicle. I went inside and was told it would be out shortly. I waited another 10 min and the food was delivered. Once I got home I discovered that the mash potatoes were missing as well as the Marsala on the side sauce. The Calamari was cold and fried so hard it had the consistency of a saltine cracker. Soup was cold but was very good. Chicken Marsala was cold but tasty. Ribeye steak was cold but very tender. Hadn't gotten carry out from Carrabbas for about 3 yrs because of similar problems. I quess nothing has changed. I would not recommend them.

Date of experience: September 18, 2021
Missouri
2 reviews
0 helpful votes
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Quality of food.
September 11, 2021

We went to my favorite restaurant,, in Tuesday September 7,2021. The food normally is delicious. The salad was the best I've had there and I've been there lots of times. The waiter,, Josh,, was fabulous. The chicken, I ALWAYS order chicken Marsala, was way too salty, and the sauce was really runny without much flavor. The Pom sauce on the pasta was very watery. I sent that order back. Which I've NEVER done before. I got another chicken Marsala and again the sauce was too runny and without much flavor. Salt content was better but the flavor I'm used to was just not there. I dint know what the problem was,, new cooks,, not following recipe, change of products, etc. but I was disappointed. My partner ordered the pasta louizee? Spelling,, with shrimp. Normally the mushrooms and shrimp would have been sautéed nicely but this time not much at all. The pasta and sauce itself was grand. Just letting you all know.

Date of experience: September 10, 2021
Florida
1 review
1 helpful vote
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Bad food
September 1, 2021

Wife got food poisoning from her Filet dinner on our Anniversary! Place has gone downhill since new owner. No floor manager lazy servers with 3 customers in restaurant! Uncalled for with current situation when places are closing down because of lack of customers! They had plenty of staff but nobody really cared! Cape Coral needs good restaurants, this one does not fit the bill!

Date of experience: August 31, 2021

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carrabbas.com
Founded in 1986
Tampa, FL, United States