Card CookieReviews 242

Issue was resolved within few minutes, my gift card was not working they issue me a new gift card right away, very good customer service...

I use this site frequently. I've had to email them a couple of times and I always get a speedy response (one for a faulty gift card, which they took care of immediately(!), and another to cancel an order). The only knock would be that it sometimes takes a while for the order to process -- i. E. receiving gift cards can take a while. However, sometimes I've received the gift card really quickly. Overall, I am happy to do business with them.

Gift card buying on the internet is fraught with risk. That is why it is important to find trusted brokers that ensure that you are taken care of. Card Cookie has provided excellent customer service each time I have purchased from them. Be mindful of their hours of operations as they do abide by them.

I have been using Card Cookie for 2-3 yrs and absolutely love it! Always great prices and customer service is attentive to any issues that may arise. Keep up the good work!

I recently found this site, placed my first order and it was a great experience to save some money. I was a little skeptical about the additional verification process, but it was valid and easy. I received one Starbucks gift card that had an "already been registered" message - customer service replied to my email and resolved the issue quickly within a couple of hours. Had a great experience and plan to buy more in the future.

5 STARS! Card Cookie already has the best prices for cards since they are all at a discount. And they give a 100 day Guarantee! I had purchased a card from them that had a used code, so it did not work. I contacted the support at cardcookie.com and I was sent a new card immediately. They purchase cards from people who just don't want the cards anymore, and they are supposed to promise they did not use the card already. Sometimes there are jerks who sell a used card to Card Cookie. No problem at all... just contact the support team and get a new code right away! Why shop for cards anywhere else? Discount cards and a guarantee! I love this company!

They had a 14% discount for the card I needed so I was not as careful as I should have been. Asked for drivers license(?). Got email saying order was processing. Checked CITI sit and had been charged.
Several emails later and finally received email stating due to technical issues order is cancelled. Checked CITI again and charges had disappeared, THE MOST DISTURBING thing is while searching for their email I saw that I had attempted to buy from them March of 2020 and the same thing happened!
The technical issues email was verbatim! All of the positive reviews are the only review for each person.

As a small business owner, I understand that that it's hard for their business. Selling gift cards online exposes them to hacker and security matters. That's why it takes real human to approve those purchase and it's slow. My experience is that if I buy during the working hours that will be OK. In the evening then the next days the purchase will be approved.

And when I buy often enough I encountered cases where there is zero balance. However their customer service takes care of that well. That adds however to the waiting time of buyers like me. But that's the best they can do.

On the other hand, the discount seems better than other sites.

Very professional and responsive company. All my orders we completed in pretty short time period.
Customer service is very good. I had some problems with few cards and they were solved very quickly.

Cardcookie always exceeds all of my expectations. Great people! Always get great deals there. With inflation running high, it makes sense to save.

Been using card cookies for quite sometime. Great discounts on gift cards. Great and prompt customer support when needed.

Cheers!

When it comes to online discounted gift card shopping, the biggest worry is the quality - no one wants to buy a card and only gets to know it does not have the balance when using it. I had some very bad experience with this EJ gift cards site. Their cards are not what they say they are and they do not refund as they say they will.

But with card cookies site, the confidence is there. I always come to this site shopping for gift cards knowing they back anything the sell. They deliver cards fast and they respond to your inquires/requests fast. They have the best customer service among the discount gift card sites. They are truly worth the 5 star rating.

Works great and helps me save a little bit of money when buying gift cards. I've had issues with my gift card balance not being correct about three times (versus about 30+ orders) but support always resolves the issue, and they do so quickly. If you order your cards during the week, you usually get them by the end of the day, or even immediately.

I've used Cardcookie for some time. Never had a problem with my order until today. I purchased a card and the one I received had a much lower amount on it than what I'd purchased. Thinking I got scammed, I emailed Cardcookie support, and they resolved it very quickly - within a matter of minutes - and professionally.

Needless to say I'm a happy camper and I will be giving them my business again.

My experience with Card Cookie has been nothing but excellent. I had an issue with a purchase and Dan in customer service handled it perfectly. Gift cards at a discount and great Customer service? I'm a fan!

Their delivery of gift cards are always fast and accurate and their service is always on point. I haven't had any problems with them and will be using them for a very long time!

Occasionally something I want is out of stock but they've replaced faulty cards and most have worked great right away.

I received a Target gift card that was not loading up on my app. I emailed Card Cookie and Tom resolved the issued. I love card cookie always saving me money.