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The company has garnered a mixed reputation, with many customers praising the quality of their canvas prints, affordability, and user-friendly interface. Quick turnaround times and effective customer service were highlighted positively, particularly in resolving issues. However, several customers reported significant concerns regarding shipping delays, poor communication during order fulfillment, and inadequate responses to complaints. Issues with product quality, such as incorrect cropping and color discrepancies, also emerged as common themes. Overall, while the company excels in product quality and pricing, its customer service and handling of larger orders require improvement to enhance customer satisfaction.
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Fast and well-packed delivery. Quality product with no hitches or glitches. Will order from them again. Colors are very true, too! Prices are very reasonable as well.
My photo of a sailboat taken from Fort Adams State Park looking across the bay at Newport, RI came out absolutely beautiful. I will definitely be ordering more of my prints on canvas.
I was a bit nervous ordering from an unknown site, but the canvas was top quality, and the delivery super fast! Will use it again.
Loved my canvas photos. This was the first time for me to do canvas photos and I love them very much I will definitely do it again.
Although I have used these guys for both Big and Small I can truly say, I have Great confidence in the outcome... as a bonus my mind is Blown by the Speed at which they work! If I had Any advice to new comers, if your printing this is for a Professional project, pay the extra and go with the Thicker sub frame! I have both, im satisfied with both, but the heavy thick frames feel like they will out last the ink on the print and allows me to hang then gallery style with no frame... (Although i have the thinner ones hanging in the window of my store anyway) just a preference I guess! You WILL get back Exactly what you send in... so make sure you dig your finished product prior to submission... All in All... Im A VERY HAPPY customer!
Again, you did not let me down on awesome work and a quick turn around! I praise your service and friendliness in creating memories that will last a lifetime!
Thanks again, a very satisfied customer from West Jefferson NC!
My canvas came out smaller than I would like. And it was the largest size I can get. Delivery was fast and. It was. What I wanted but definitely the wrong size
I ordered multiple prints of family pictures both large and small. Beautiful results. Excellent packaging and quick service. I couldn't be more please.
I continue to place orders with CanvasDiscount and I am always pleased with both the turnaround time and the finished product. They do a great job! RECOMMEND!
I ordered 2 16 x 16 canvases. One looks great, the other one has an imperfection in the canvas, and looks like my daughter has a zit on her head. Otherwise they were received in a timely manner and look great.
I ordered 2.1 for each of my daughter's of there child for a Christmas gift. I cannot wait till they open them up. They turned out super cute!
I ordered canvas prints for Christmas, they turned out perfect! Also ordered some for myself!
Loved my canvas of my granddaughter... so happy with the price and quality... cant beat it!
I was referred by a coworker who is also a photographer. She recommended CanvasDiscount because the product is well done and the photo colors are accurate. My orders came back exactly the way I wanted them to.
It was prompt and efficient. The picture looks amazing! And you couldn't beat the price on cyber Monday.
CanvasesI was very pleased with the speed in which I received my canvases and the quality of work. I had one complaint which was taken care of ASAP. I will definitely use this company for all my pics. When you find a company doing a good job for you, why even try another.
Jen
Wedding pictures on canvas' were very nice. Would definitely buy again and would definitely recommend.
Made a grouping of the grandchildren. Brings smiles to our faces every time we walk past.
We loved the amazing job you did with the 36" x 48" canvas, it is in really good quality and the shipping was as expected.
Thank you and for sure this will not be our last time :)
Answer: Dear Jess, Thank you for your message. In this case we advise to direct this question to our customer support by emailing us at info@canvasdiscount.com Our associates will answer your questions and requests as soon as possible!
Answer: Mine have always come within 1 week to 10 days, if not earlier.
Answer: I took about a week for four 16x16 canvases. Not sure if other types of items would require a longer processing time.
Answer: Odd request without any problem or reason for contact… Sounds kind of sad, hope someone reaches out to you but doubt a printing company is best for your success… Good luck to you!
Answer: This is the link I received in my email. I'm sure they will be more than happy to assist you! https://www.canvasdiscount.com/complaint
Canvasdiscount.com is a high quality canvas online shop. We use the newest and best technology for our prints. Our Customer Care works very hard to ensure the best possible Service to our customers. We try our best to achieve our most important goals, that is to offer extraordinary goods for an unbeatable price and at the same time to deliver in a very short time period.