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The company has garnered a mixed reputation, with many customers praising the quality of their canvas prints, affordability, and user-friendly interface. Quick turnaround times and effective customer service were highlighted positively, particularly in resolving issues. However, several customers reported significant concerns regarding shipping delays, poor communication during order fulfillment, and inadequate responses to complaints. Issues with product quality, such as incorrect cropping and color discrepancies, also emerged as common themes. Overall, while the company excels in product quality and pricing, its customer service and handling of larger orders require improvement to enhance customer satisfaction.
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They come out amazing, I've ordered 3 times now and made a canvas wall that everyone compliments! Shipping is very quick as well!
Waiting to use again and again. I may never buy another picture frame! Everyone that has seen our picture makes so many compliments.
Very easy website to maneuver, immediate product proof and delivery! Vast selection of sizes, colors, and finishes to choose from. Impressive online business, I will definitely order from you again and refer you to my family and friends. Great company!
I was looking for a decently priced canvas for a last minute Christmas gift and came across Canvas Discounts website and was blown away by the pricing. I ended up ordering almost 10! Some were on sale for under $4! The quality is excellent and the shipping and dlelivery was very quick. I will definitely order more in the future
I just so happened to catch a sale exactly when I was looking for a print service! To be honest I didn't know what to expect, but I was thoroughly amazed and pleased with the quality! I am recommending CanvasDiscount to all of my artistic friends!
For the Price, Canvas Discount is the BEST! I highly recommend using their service for your needs. They offer many different products and always offer discounts at certain times. Take advantage of them. The large prints I have gotten has opened my work to a lot of others. I thank them and will look to take advantage of their specials again and again. Cape May County
Got the prints really fast. We ordered a few as gifts. Everyone loved them. They were great a d a huge hit. Quality was awesome. I feel they could have been packaged and shipped a little better but all the prints were great and had no damage.
Totally misrepresented free shipping on their website. REFUSED to refund it. Crooks crooks crooks crooks crooks crooks crooks crooks crooks crooks crooks crooks crooks
My grandkids are everything to me and for me to put them on canvas at a good price makes it possible to display them.
Love them! Well worth the money. Very good quality. Super happy with my order and the prices are amazing!
Exactly what I was hoping for! The canvas was just as beautiful as the picture and will be something our granddaughter will have forever since her grandpa passed away 3 months after her 2nd birthday... A Forever Memory of her and her Grandpa
We were pleasantly surprised at the high quality and speed of the products! Very satisfied with the products. Photos are always a winner. We used some for gifts and gifts to us as well.
I ordered some canvases from another company and they came out awful. I was hesitant to order another canvas online. They came back very quickly and they looked amazing
My husband waited until the week before Christmas to put together a large canvas print for his parents. Canvas Discount processed our order incredibly fast, at a great price, and the quality was fantastic!
I read a lot of reviews and was a little concerned about ordering online. I ordered 3 prints and they were well beyond my expectations! They were quick to ship. Packaging was professional and secure. The photo quality and frames were exceptional. I will definitely use again. Keep in mind the quality of the print has a lot to do with the quality of upload. I printed photos taken with a galaxy s7 and the largest print, 30x40, was beautiful. I have no doubt it would have been great in a larger size.
I was super skeptical. I read a bunch of reviews and I thought they all sounded scammy, but for the price I figured I would just try it.
I just used iPhone photos. When you upload your photo to the website, they automatically give you just the sizes available to the resolution you've uploaded. I still was able to order a 30x40 canvas (still skeptical at the point). I paid under $100 for all three prints. Expecting some sort of major weird discount-y thing to happen.
The canvases arrived in within a week. They were wrapped professionally and securely. They were stretched appropriately on the wood frame and they look high quality. LOVE all three of the prints.
The canvas is rather thin compared to say, a classic oil painting canvas. For me, this isn't an issue, and they are still going to look great on my wall. I would just say that's the "get what you pay for" part of the whole deal.
The only critique I have is with the web cabibilities. Other websites show a 3D proof of your canvas (what it will look like stretched and wrapped), and also convey what the resolution will look like on the canvas. I was uneasy ordering, because the website only showed me a low resolution proof. I'm sure there have been many customers who have not followed through with an order because of this. Again, because of the price, it's hard to say it's not worth the risk...
My large print is just what I wanted. Self taken beach photo will remind me of my vacation. The small prints of my grandchild's face are so precious!
I ordered 2 of the same prints as Christmas presents and one was perfect and the other had a huge smudge mark across the person's face. I tried contacting Best Canvas several times (I'm on #9 as I write this), and they either cut off the call, or leave you on hold forever and then cut you off. I tried emailing them at the contact info on their site and no reply.
One print had a few minor and small imperfections (noticeable to me though) they sent me a replacement very fast (in time for Christmas as it was a present) great quality and excellent customer service! Will be ordering again!
I previously wrote a feedback pretty bad, because I couldn't track my package. It finally arrived in time, and the quality of the picture is good. Probably UPS messed up because of Christmas.
Answer: Dear Jess, Thank you for your message. In this case we advise to direct this question to our customer support by emailing us at info@canvasdiscount.com Our associates will answer your questions and requests as soon as possible!
Answer: Mine have always come within 1 week to 10 days, if not earlier.
Answer: I took about a week for four 16x16 canvases. Not sure if other types of items would require a longer processing time.
Answer: Odd request without any problem or reason for contact… Sounds kind of sad, hope someone reaches out to you but doubt a printing company is best for your success… Good luck to you!
Answer: This is the link I received in my email. I'm sure they will be more than happy to assist you! https://www.canvasdiscount.com/complaint
Canvasdiscount.com is a high quality canvas online shop. We use the newest and best technology for our prints. Our Customer Care works very hard to ensure the best possible Service to our customers. We try our best to achieve our most important goals, that is to offer extraordinary goods for an unbeatable price and at the same time to deliver in a very short time period.