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The company has garnered a mixed reputation, with many customers praising the quality of their canvas prints, affordability, and user-friendly interface. Quick turnaround times and effective customer service were highlighted positively, particularly in resolving issues. However, several customers reported significant concerns regarding shipping delays, poor communication during order fulfillment, and inadequate responses to complaints. Issues with product quality, such as incorrect cropping and color discrepancies, also emerged as common themes. Overall, while the company excels in product quality and pricing, its customer service and handling of larger orders require improvement to enhance customer satisfaction.
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The entire experience was just wonderful. Very easy website to navigate, excellent prices, super fast shipping and gorgeous quality. Ordered a photo of my bff's cat and it was her all time favorite gift.
Loved the quality of my picture. I didn't expect it to arrive as quickly as it did and as beautiful as it was.
Beautiful work on a picture for my sons memorial, it almost looks like a painting. Very nicely done and so reasonable. I was very satisfied with this product!
Quality is outstanding as well as the order experience! Definitely a great experience even though it was holiday season- truly the best!
They have a tool that automatically adjusts your image to show you how it looks in the different dimensions -- very helpful!
Excellent quality, prompt arrival time! Will order again from Canvas Discount. Purchases a canvas of a picture of my dad's hot rod truck and gave it to him for Christmas. Priceless reaction! He kept looking at it and how it proudly holds a place of honor in our family home.
They say you get what you pay for these days. Well this is Different! Great quality and so inexpensive. I will use them again and again and again!
I will definitely be ordering again! The family loved their Christmas canvases and so did we! The picture quality was perfect and the canvases were very well made.
Good product! Only frustration is trying to reorder the pieces i ordered again. It would be good if i could easily reorder what i already ordered. Thanks!
I have to say I was very impressed with my canvas print. I didn't know of this company, but seen an ad on Face Book. The price was right so I decided to try them out. I am very happy with the finished product
Great final product! Came well packaged and was Delivered fast. Will definitely order from them again!
I wasn't sure of what to expect from a canvas print, much to my surprise the results exceeded my expectations. I would highly recommend your canvas prints.
I paid for my print to include a hanger... only received the print. Although the print itself turnes out nice, would have been nice to receive all that I had paid for
The canvas print was in excellent resolution and the packaging done with TLC. I will purchase again at these great prices.
Excellent product, fast service. Even during the Christmas Holiday, very fast turnaround. I will be making additional orders.
I love your product! I have ordered several different size canvas as well as a pillow. I have also told several friends who now love your products. Prices and postage is so reasonable and I always get my order fast. Thank you so much.
This picture was a cherished memory for my family. My brother had died in a snowmobile accident 8 years ago. I wanted my family to have a family picture taken, and my mom didn't want one taken because my brother wouldn't be in it. I had lied to my mom and family telling them, my daughter was taking a photography class, and she needed to take a family picture for a class. It was all a lie! My daughter and I arranged for her to take the picture of my family picture with my parents and two sisters. Then my daughter layered my brother into the picture looking like an angel standing next to me. The picture was perfect, and I wanted it on canvas. I ordered the 12X36 canvas print of something was very special to me, and was going to give it to my family for Christmas. CanvasDiscount delivered a perfect looking print on canvas. It turned out better than I actually expected it. When it arrived only a few days after I ordered it, I opened it, and I was completely speechless. It was the most beautiful print I ever saw. When I gave it to my family, they also were speechless! I thank you CanvasDiscount for an incredible job on my very special print!
It's not a good Christmas unless I find a gift that makes my daughter cry! I had canvas prints made of each of my granddaughter's pictures and gave them to her. Mission accomplished!
Great products for a great price and comes super quick! Thanks! I recommend this company to everyone!
Answer: Dear Jess, Thank you for your message. In this case we advise to direct this question to our customer support by emailing us at info@canvasdiscount.com Our associates will answer your questions and requests as soon as possible!
Answer: Mine have always come within 1 week to 10 days, if not earlier.
Answer: I took about a week for four 16x16 canvases. Not sure if other types of items would require a longer processing time.
Answer: Odd request without any problem or reason for contact… Sounds kind of sad, hope someone reaches out to you but doubt a printing company is best for your success… Good luck to you!
Answer: This is the link I received in my email. I'm sure they will be more than happy to assist you! https://www.canvasdiscount.com/complaint
Canvasdiscount.com is a high quality canvas online shop. We use the newest and best technology for our prints. Our Customer Care works very hard to ensure the best possible Service to our customers. We try our best to achieve our most important goals, that is to offer extraordinary goods for an unbeatable price and at the same time to deliver in a very short time period.