On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a mixed reputation, with many customers praising the quality of their canvas prints, affordability, and user-friendly interface. Quick turnaround times and effective customer service were highlighted positively, particularly in resolving issues. However, several customers reported significant concerns regarding shipping delays, poor communication during order fulfillment, and inadequate responses to complaints. Issues with product quality, such as incorrect cropping and color discrepancies, also emerged as common themes. Overall, while the company excels in product quality and pricing, its customer service and handling of larger orders require improvement to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I LOVE the way the photo of my grandchildren came out. It looks like an oil painting. I'm having it framed and it will hang proudly in my living room. Thank you!
This company did exactly what they said they would and provided a decent discounted rate for the size canvas we purchased.
Be sure when you're submitting an image, that it is a high quality image, 1920x1080 or larger. The greater the definition, the better the canvas.
Everyday we get to walk down our hallway and see our beautiful girl. Thank you
I've gotten my photos put on canvas by a few different companys but have found Canvas Discount to do the best job. Beautiful colors and clear, sharp prints. Have them hanging in 3 different rooms in my house now and really appreciate the quality. BettyG
This was our first order and you guys came across like the pros you are. The printing was superb and the delivery was magically fast. Thanks so much.
Absolutely loved everything about my canvas prints. This is the best website for super high quality canvas prints at terrific prices. Also the prints were shipped super fast. This will be my only place I will ever purchase my canvas prints in the future.
I was very impressed with the canvas I received. The quality and colors were great. If you are looking for a canvas portrait, this will not be a disappointment.
Fast,
Amazing quality and price! Strongly recommend and will be ordering again! Ordered three canvases and two mouse pads for Christmas gifts last minute... not only did they come in time, but everyone loved their gifts!
The photograph that I submitted was a night scene of the university from which earned my Masters degree. The end product is spectacular and hangs in a prominent place in my apartment. I am so pleased with the work done by this company.
I was amazed how how good the quality was especially for such a low price. I will definitely order again. Shipping was fast.
The experience and the final product was wonderful. So easy and timely. I have shared with my friends so they can have the same experience.
Great product, great quality, great price! Fast delivery too. Colors looked great on the canvas. I also found the interface easy to use and quick to set up what I was after in my canvas pictures. Other sites seemed more challenging to use.
I ordered canvas prints for Christmas and everyone loved them! Thanks for a quality product at an affordable price!
I've now ordered many canvases and they are all well done. Delivery is good - it does take a little long but the wait is worth it.
Perfect duplication of photo. Easy ordering. Super and fast delivery. Made my son and daughter in law very happy at Christmas.
Great product at great price and excellent service with quick delivery. I'll certainly use their services again soon
Work was very good, delivery superb. Just keep getting these annoying emails to rate. Then it has to be a certain length for a review! 1
The print quality looks great, but the canvas is not installed correctly on the frame. I ordered the print with black sides and the print part wraps around 1/2" on one side.
Would definitely recommend using this website to order your canvas prints. Nice variety of sizes and the quality is good. Also - fast shipping.
Love the look of my photos on this canvas! So affordable, too! I'll come back again and again! These are suitable for gifts, as well.
We had family pics, and were able to afford canvases for everyone! Thank you for offering a quality product at a reasonable price.
Answer: Dear Jess, Thank you for your message. In this case we advise to direct this question to our customer support by emailing us at info@canvasdiscount.com Our associates will answer your questions and requests as soon as possible!
Answer: Mine have always come within 1 week to 10 days, if not earlier.
Answer: I took about a week for four 16x16 canvases. Not sure if other types of items would require a longer processing time.
Answer: Odd request without any problem or reason for contact… Sounds kind of sad, hope someone reaches out to you but doubt a printing company is best for your success… Good luck to you!
Answer: This is the link I received in my email. I'm sure they will be more than happy to assist you! https://www.canvasdiscount.com/complaint
Canvasdiscount.com is a high quality canvas online shop. We use the newest and best technology for our prints. Our Customer Care works very hard to ensure the best possible Service to our customers. We try our best to achieve our most important goals, that is to offer extraordinary goods for an unbeatable price and at the same time to deliver in a very short time period.