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CanvasDiscount Reviews Summary
The company has garnered a mixed reputation, with many customers praising the quality of their canvas prints, affordability, and user-friendly interface. Quick turnaround times and effective customer service were highlighted positively, particularly in resolving issues. However, several customers reported significant concerns regarding shipping delays, poor communication during order fulfillment, and inadequate responses to complaints. Issues with product quality, such as incorrect cropping and color discrepancies, also emerged as common themes. Overall, while the company excels in product quality and pricing, its customer service and handling of larger orders require improvement to enhance customer satisfaction.
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My last canvas order was perfect but this canvas purchase was a disappointment because my granddaughters head was folded and stapled down.
I ordered three of the "magic mugs" as Christmas presents for the grandparents. One in dark blue, one in cyan and one in orange. There was no magic to these mugs. You can see, at minimum, the outline of the pictures when the mug was room temperature. The color did completely disappear once the mug was hot and the picture could be seen clearly, but they were almost creepy at room temperature. When I reviewed them at LivingSocial's request, I was honest. The company reached out to me and asked for pictures. I sent them and got the following back:
"Thank you for your message
Magic mugs in black have the best magic effect because the picture won't be seen at all until hot boiling liquid is inside.( like tea and coffee)
Magic mugs in other colors always show the picture printed on them without hot water only the original colors come up once the hot boiling liquid is in.
Please kindly let us know if you want a redo and we can change the color to black"
It would've been nice had their website stated that the pic could been seen on all the colors besides black. I would've ordered black...
I responded today that they were gifts that have already been given. I'll see if they send me black ones... I'm hopeful...
I was a little nervous to try CanvasDiscount. But I worried needlessly about the quality. The color was spot on! I've since ordered five more canvasses and love them all!! Speedy service and quality product Teri G.
My canvases turned lovely. They arrived quickly and are great quality. We have 26 grandchildren and I plan to do an entire wall in canvas.
Amazing how quickly and perfectly our 4 canvases arrived! This is the fifth time we have used this great company!
This is my first experience with photos on canvas. I was so happy with them when they arrived. My husband and I jumped into whitewater kayaking late in life and fell in love with it. I sent two of our photos crashing through a Class 3 rapid called Cucumber on the Lower Youghiogheny River in PA - they came out very sharp and clear - I was amazed and the shipping time was very quick. We will be doing this with more of our action shots! Very satisfied!
I ordered a last minute canvas as a gift for my mom for Christmas. The quality was amazing and my mom loved it!
Canvas discount has quality and clarity... I will always use them for my photos. I take a lot of wildlife photos and winter landscapes. That is my favorite pass time. I love putting them on canvas, that's why I love canvasdiscount so much they have great discounts and they are shipped in a timely manner. Thanks again canvasdiscount!
I am delighted with every canvas I have ordered from you for my office and home. The quality is outstanding and the service excellent. Great communication from the receipt of the order, confirming shipping, and confirming delivery. Well be glad to refer to others and use again.
Canvas Discount is a great company! Easy to order from, fast delivery, and wonderful quality! Loved my family picture on canvas! Thank you!
Was worried about quality when I saw the price. They over delivered on quality. Superb. I loved them. My wife loved them. Colleagues loved them. My parents immediately used the site to get canvas pics of all the grandchildren & they loved the quality, could have cared less about the price point.
If 6 stars were possible I'd have given them 6.
I wondered if anything that inexpensive would turn out good. I was amazed at the detail and color achieved on the canvas. I have ordered and received 10 canvas prints and intend to order more.
I was stumped on what to give my family for Christmas and then I came upon this site. I ordered several canvases all different sizes. I was amazed with the speedy delivery being so close to Christmas and the quality was outstanding. I am very pleased with the quality and the service. I would highly recommend them! Thank you Canvas Discount!
I am really impressed with Canvas Discount. At work we have used them many times. They have professional business acumen. I have also used them personally and will again.
Love my canvas pics and gettin them for 4.50. Only wish my second order had the thick frame like my first set.
A simple photo is transformed into a work of art to share with family and friends for years to come.
When you see items discounted so low... you always wonder... hmmmm... can it really be that good? Well, with this company... It was... bravo, please keep it up... what a wonderful gift it made...
Excellent quality, packaged very well and quick delivery, will definitely purchase more products in future
Canvas discount is high quality at a great price. I purchase three canvases for Christmas presents, and all turned out perfect.
From the business
Canvasdiscount.com is a high quality canvas online shop. We use the newest and best technology for our prints. Our Customer Care works very hard to ensure the best possible Service to our customers. We try our best to achieve our most important goals, that is to offer extraordinary goods for an unbeatable price and at the same time to deliver in a very short time period.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members