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CanvasDiscountReviews 1,059

2.8

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CanvasDiscount Reviews Summary

The company has garnered a mixed reputation, with many customers praising the quality of their canvas prints, affordability, and user-friendly interface. Quick turnaround times and effective customer service were highlighted positively, particularly in resolving issues. However, several customers reported significant concerns regarding shipping delays, poor communication during order fulfillment, and inadequate responses to complaints. Issues with product quality, such as incorrect cropping and color discrepancies, also emerged as common themes. Overall, while the company excels in product quality and pricing, its customer service and handling of larger orders require improvement to enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
74
value
72
shipping
72
returns
42
quality
67
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Florida
1 review
0 helpful votes
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I was excited to find these deals for photos on canvas because it was cheaper than a 50% off offer a competitor advertised. I had been looking for a way to showcase some travel photos as art on my wall for years and was very satisfied with all my purchases- 2 different sizes, a total of 7. The colors were vibrant and the photos I had taken on my iPhone were not distorted or blurry. I only wish shipping could've been combined and the resolution I had could've been blown up bigger.

Date of experience: February 17, 2017
District of Columbia
1 review
2 helpful votes
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The BOMB Diggity
February 18, 2017

You company makes mine work. I love you guys more business to come. All of my customers like your work.

Date of experience: February 17, 2017
New Jersey
1 review
0 helpful votes
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CanvasDiscount always delivers an awesome product! The quality of the materials is top notch. The duplication of my images is always just like I want them.

Date of experience: February 17, 2017
Texas
1 review
0 helpful votes
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Review
February 17, 2017

You printed a watermark photo and I was unaware of mark... Never received a preview and the frame was falling apart

Date of experience: February 17, 2017
Canvas D. — CanvasDiscount Rep
over a year old

Dear Sandra,
Thank you for your message. We don't have any of your contact data, so please write a short e-mail to satisfied@canvasdiscount.com Please note your order number in the e-mail. We are sure we can find a satisfactory solution together. Your canvasdiscount-Team

California
2 reviews
3 helpful votes
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HORRIBLE BUSINESS
February 17, 2017

My husband ordered a wedding canvas $33.89 for our home 01/31/2017. Once it came 02/08/2017 he was Super disappointed, as because of how DARK it was. We both tried contacting Liz Rogers by phone and email on 02/09,02/10. I finally spoke with Liz 02/10 1035a and she said the graphics would lighten and resend it, they did nothing. We received the Canvas 02/16 yesterday and NO CHANGE as we compared both DARK Canvases. To this day they have not responded to our emails and we in writing 02/17 have requested our money back.

Date of experience: February 17, 2017
District of Columbia
2 reviews
20 helpful votes
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AMAZING!
February 16, 2017

Just got back from Zanzibar and had some canvas prints made by these guys. They turned out incredible! Gave them to my husband for Valentine's Day and he was thrilled. The clarity was amazing. The turnaround time was quick and as promised.

Date of experience: February 15, 2017
Virginia
1 review
0 helpful votes
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FANTASTIC
February 15, 2017

I am so very over the moon happy with their product! It turned out much better than anticipated. I ordered 30x40 and it's fantastic picture quality amazed me. Will recommend this company highly and I received canvas in 3 days!

Date of experience: February 15, 2017
Michigan
1 review
0 helpful votes
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It was a gift. Turned out really good. Was a little darker than original but expected due to initial quality of photo. Very fast shipping and well packaged. Will buy again soon.

Date of experience: February 5, 2017
Florida
1 review
1 helpful vote
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Excellent
February 2, 2017

I recommend it. Definitely. Exelente. Good quality. Super fast shipping. Be very happy, my picture is beautiful

Date of experience: February 1, 2017
Florida
1 review
1 helpful vote
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Absolutely Amazing!
February 2, 2017

I have never in my life left a review of any product, but I have to say how wonderful my prints turned out! I simply took some photos from my phone and applied some neat Prisma filters to them. I was worried how the resolution would look, but took a chance anyway. I ordered 14 different prints with different filters applied, and every single one of these turned out beautifully! Additionally, they arrived three days after my order! Granted, I live in Florida where they are based out of, but the turn around time was amazing. These prints are a gift for my husband's birthday, and I know he'll be so pleased! I will be ordering more as gifts for more family members now that I know how beautiful and inexpensive these canvases are!

Date of experience: February 1, 2017
Virginia
1 review
0 helpful votes
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Just fantastic
February 1, 2017

The quality of the canvas was top notch and I was surprised by how quickly it was completed and finally in my hands. I highly recommend.

Date of experience: January 31, 2017
South Carolina
1 review
1 helpful vote
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Not only were my canvas prints perfect, but the shipping was fast and free! I will be buying tons more in the future from Canvas Discount!

Date of experience: January 30, 2017
Tennessee
1 review
1 helpful vote
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Great service!
January 31, 2017

Great service! There was no problem whatsoever ordering what i wanted, paying for my product, and receiving my product! It arrived right on schedule too! I would definitely recommend this service to a friend or family member!

Date of experience: January 30, 2017
New Jersey
2 reviews
1 helpful vote
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We are so pleased with the Canvases! The color is so vivid and the clarity is amazing! We will definitely use Canvas Discount again!

Date of experience: January 28, 2017
Georgia
1 review
0 helpful votes
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A long time memory on my wall. Thank you CanvasDiscount! I will order from you again and refer all my friends to you.

Date of experience: January 28, 2017
Canada
1 review
0 helpful votes
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I purchased 7 prints of various sizes on Boxing day. The canvases arrived quickly and the print quality was good. That is where the positive remarks end, however. The canvases were put on crooked and the corners were not flat, they were bulky and cartoonish. We framed our canvases to cover these mistakes because we didn't want to have them send them again with the same result. However, I asked for a 50% refund to cover our efforts and was given the option of a reprint, which I turned down (we sent photos of all the mistakes), but they responded that they would only refund if we slashed all the canvases and sent proof of the destroyed product.

We already fixed the mistake, and we just wanted to have them accept fault for it. They have been unhelpful and apathetic. We definitely won't be using them again. Their 'quality guarantee' and 'green promise' are hilarious to read now that I've dealt with their customer service agents.

Date of experience: January 27, 2017
Arkansas
1 review
1 helpful vote
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Christmas Present
January 26, 2017

My family photo came in just in time for Christmas and with a frame from Hobby Lobby looks is a perfect piece.

Date of experience: January 26, 2017
Virginia
1 review
1 helpful vote
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Great print of my picture. It came very fast, less than a week! Looking for the next picture to print in canvas.

Date of experience: January 26, 2017
Pennsylvania
1 review
0 helpful votes
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Fast service, great prices. Recommend this organization to everyone - you will be pleased. My son died a few years ago and I gave his sister and Niece canvas pictures of them together - loved them. Great products and simple to use.

Date of experience: January 25, 2017
Florida
1 review
0 helpful votes
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Perfect! Great quality!
January 26, 2017

Arrived perfectly wrapped and amazing quality! Recommend 100% will be reordering! Amazing price as well!

Date of experience: January 25, 2017

From the business

Canvasdiscount.com is a high quality canvas online shop. We use the newest and best technology for our prints. Our Customer Care works very hard to ensure the best possible Service to our customers. We try our best to achieve our most important goals, that is to offer extraordinary goods for an unbeatable price and at the same time to deliver in a very short time period.


canvasdiscount.com
Founded in 2010
Miami, FL, United States